eMaint vs ServiceMax
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
eMaint offers more features (132 vs 22) and more integrations (6 vs 4). Starting price: eMaint at $33/mo vs ServiceMax at Contact Sales. eMaint has 131 unique features while ServiceMax has 21 unique features, with 1 features in common.
| eMaint | ServiceMax | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 132 | 22 |
| AI-Powered Features | 0 | 2 |
| Starting Price | $33/mo | Contact Sales |
| Pricing Tiers | 3 | 0 |
| Integrations | 6 | 4 |
| Shared Features | 1 | |
| Shared Integrations | 1 | |
| Data Quality | 90% | 50% |
Feature Comparison by Category
AI/Machine Learning (0 vs 1)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Optimization Engine |
Analytics (0 vs 1)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Performance Analytics |
Asset Management (12 vs 1)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Asset Criticality | ||
| Asset Depreciation Tracking | ||
| Asset Downtime Tracking | ||
| Asset Lifecycle Management | ||
| Asset Management | ||
| Custom Asset Statuses | ||
| File Uploads | ||
| Installed Base and Asset Lifecycle Management | ||
| Interactive Image Mapping | ||
| Multiple Inventory Lines | ||
| QR & Barcode Scanning | ||
| Rotating Assets | ||
| Unlimited Assets |
Asset Monitoring (2 vs 0)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Downtime Tracking | ||
| Meter Readings |
Automation (1 vs 2)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Automate and Streamline Workflows | ||
| Entitlements Engine | ||
| Workflow Management |
Cloud/Infrastructure (0 vs 1)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Cloud and Mobile-First Architecture |
Community (1 vs 0)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Access to eMaint Community |
Contract Management (0 vs 1)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Contracts, Warranties, and Entitlements Management |
Customer Engagement (0 vs 1)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Customer Self-Service and Engagement |
Customization (3 vs 0)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Custom Branding | ||
| Customizable Interface | ||
| Multiple Form Options |
Data Management (1 vs 0)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Database Export |
Development (1 vs 0)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Sandbox Staging Account |
Infrastructure (1 vs 0)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Hosted on AWS |
Integration (7 vs 0)
| Feature | eMaint | ServiceMax |
|---|---|---|
| API Capable | ||
| API Integration | ||
| Connected Reliability Ecosystem | ||
| Custom API Integrations | ||
| Fluke Sensor Integration | ||
| Out-of-the-box & Custom Integrations | ||
| Software & Hardware Integrations |
Integrations (0 vs 2)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Integration with Existing Systems | ||
| Salesforce Integration |
Inventory Management (9 vs 0)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Global Inventory Management | ||
| Inventory Cycle Count Tool | ||
| Multiple Location Inventory | ||
| Parts Consumption Reporting | ||
| Parts Inventory Forecaster & Cycle Counting | ||
| Purchase Orders | ||
| Purchasing & Requisitioning | ||
| Spare Parts Inventory | ||
| Unlimited Parts and Supplies |
IoT (0 vs 1)
| Feature | eMaint | ServiceMax |
|---|---|---|
| IoT Integration |
Localization (1 vs 0)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Multi-language |
Maintenance Management (0 vs 1)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Preventive Maintenance |
Maintenance Planning (2 vs 0)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Condition-Based Maintenance | ||
| Predictive Maintenance |
Mobile (2 vs 1)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Mobile App | ||
| Mobile-First Tools for Technicians | ||
| Offline Mode |
Organization (2 vs 0)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Global Multi-Site Management | ||
| Multi-site Management |
Procedures (1 vs 0)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Advanced Procedures |
Professional Services (1 vs 0)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Implementation Services |
Remote Support (0 vs 4)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Augmented Reality Tools | ||
| Chat Functionality | ||
| Remote Service | ||
| Video Conferencing |
Reporting (18 vs 0)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Advanced Analytics | ||
| Advanced Reporting | ||
| Asset Downtime Reporting | ||
| Asset Insights | ||
| Custom Dashboards | ||
| Dashboard | ||
| Equipment Reliability Reports | ||
| Historical Data Exports | ||
| Itemized Time Reporting | ||
| Mean Time Between Failure (MTBF) | ||
| Multi-site Reporting | ||
| PDF & CSV Exporting | ||
| Reporting & Analytics | ||
| Requests Analysis | ||
| Standard Reports & Dashboards |
Resources (1 vs 0)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Customer Case Studies |
Scheduling (0 vs 2)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Optimize Scheduling and Dispatch | ||
| Service Board |
Security (0 vs 1)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Enterprise-Grade Security |
Security & Compliance (5 vs 0)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Audit Trail | ||
| Configurable Firewall | ||
| Frequent Data Back-Ups | ||
| ISO 27001 Certified | ||
| Single Sign-On |
Support (12 vs 0)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Access to Customer Success Team | ||
| Chat Support | ||
| Dedicated Customer Success Manager | ||
| Dedicated Fluke Account Manager | ||
| Email Support | ||
| Fluke Expert Support & Training | ||
| Help Center | ||
| Phone Support | ||
| Senior Fluke Account Manager | ||
| Software Updates & Upgrades | ||
| Tech Support | ||
| Unlimited Helpdesk Support |
Tools (1 vs 0)
| Feature | eMaint | ServiceMax |
|---|---|---|
| ROI Calculator |
Training (6 vs 0)
| Feature | eMaint | ServiceMax |
|---|---|---|
| 24/7 Online Training | ||
| Experience Center Access | ||
| Fluke Annual Maintenance Conference Discount (Xcelerate) | ||
| On-Site Training | ||
| Video Tutorials | ||
| eMaint University |
Work Management (0 vs 1)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Work Execution Management |
Work Order Management (42 vs 0)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Advanced Notifications | ||
| Calendar View | ||
| Cloud-Based Work Orders | ||
| Complete Tasks Offline | ||
| Condition Monitoring | ||
| Custom Approval Processes | ||
| Custom Categories | ||
| Custom Escalation Notifications | ||
| Custom Labor Categories | ||
| Custom Work Order Fields | ||
| Custom Work Order Statuses | ||
| Data Importing | ||
| E-Signatures | ||
| Email & Push Notifications | ||
| External Work Order Requests |
Workflow Management (0 vs 1)
| Feature | eMaint | ServiceMax |
|---|---|---|
| Service Flow Engine |
Unique Features
Only in eMaint (131)
Asset Criticality
Asset Depreciation Tracking
Asset Downtime Tracking
Asset Lifecycle Management
Asset Management
Custom Asset Statuses
File Uploads
Interactive Image Mapping
Multiple Inventory Lines
QR & Barcode Scanning
Rotating Assets
Unlimited Assets
Downtime Tracking
Meter Readings
Workflow Management
Access to eMaint Community
Custom Branding
Customizable Interface
Multiple Form Options
Database Export
+ 111 more unique features
Only in ServiceMax (21)
Optimization Engine
Performance Analytics
Installed Base and Asset Lifecycle Management
Automate and Streamline Workflows
Entitlements Engine
Cloud and Mobile-First Architecture
Contracts, Warranties, and Entitlements Management
Customer Self-Service and Engagement
Integration with Existing Systems
Salesforce Integration
IoT Integration
Mobile-First Tools for Technicians
Augmented Reality Tools
Chat Functionality
Remote Service
Video Conferencing
Optimize Scheduling and Dispatch
Service Board
Enterprise-Grade Security
Work Execution Management
+ 1 more unique features
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