eMaint vs ServiceBridge
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
eMaint offers more features (132 vs 55) and more integrations (6 vs 4). Starting price: eMaint at $33/mo vs ServiceBridge at Contact Sales. eMaint has 127 unique features while ServiceBridge has 50 unique features, with 5 features in common.
| eMaint | ServiceBridge | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 132 | 55 |
| AI-Powered Features | 0 | 0 |
| Starting Price | $33/mo | Contact Sales |
| Pricing Tiers | 3 | 0 |
| Integrations | 6 | 4 |
| Shared Features | 5 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 70% |
Feature Comparison by Category
API (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Public API |
Account Management (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| National Accounts |
Accounting Integration (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| QuickBooks Online Integration |
Analytics (0 vs 2)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Marketing ROI | ||
| Owed vs Received Payments Tracking |
Asset Management (12 vs 0)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Asset Criticality | ||
| Asset Depreciation Tracking | ||
| Asset Downtime Tracking | ||
| Asset Lifecycle Management | ||
| Asset Management | ||
| Custom Asset Statuses | ||
| File Uploads | ||
| Interactive Image Mapping | ||
| Multiple Inventory Lines | ||
| QR & Barcode Scanning | ||
| Rotating Assets | ||
| Unlimited Assets |
Asset Monitoring (2 vs 0)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Downtime Tracking | ||
| Meter Readings |
Asset Tracking (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Asset Management |
Automation (1 vs 0)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Workflow Management |
Billing (0 vs 3)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Custom Invoice Terms | ||
| Invoicing | ||
| Past Due Invoice Notifications |
Branding (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Brand Consistency |
CRM (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Customer Management |
Communication (0 vs 2)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Customer-Facing and Private Notes | ||
| Notifications |
Community (1 vs 0)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Access to eMaint Community |
Contract Management (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Service Contracts |
Customer Communication (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Customer Portal |
Customization (3 vs 2)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Custom Branding | ||
| Custom Fields | ||
| Custom Forms & Templates | ||
| Customizable Interface | ||
| Multiple Form Options |
Data Management (1 vs 0)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Database Export |
Development (1 vs 0)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Sandbox Staging Account |
Dispatching (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Dispatching |
Documentation (0 vs 2)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Signature Capture | ||
| Sketches and Drawings |
Fleet Management (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Vehicle Maintenance Monitoring |
Franchise Management (0 vs 3)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Mandated Settings | ||
| Multi-Location Management | ||
| Royalty Collection |
Infrastructure (1 vs 0)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Hosted on AWS |
Integration (7 vs 0)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| API Capable | ||
| API Integration | ||
| Connected Reliability Ecosystem | ||
| Custom API Integrations | ||
| Fluke Sensor Integration | ||
| Out-of-the-box & Custom Integrations | ||
| Software & Hardware Integrations |
Inventory Management (9 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Global Inventory Management | ||
| Inventory Cycle Count Tool | ||
| Multiple Location Inventory | ||
| Parts Consumption Reporting | ||
| Parts Inventory Forecaster & Cycle Counting | ||
| Products & Services | ||
| Purchase Orders | ||
| Purchasing & Requisitioning | ||
| Spare Parts Inventory | ||
| Unlimited Parts and Supplies |
Job Management (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Work Orders |
Localization (1 vs 0)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Multi-language |
Location Services (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Drop a Pin |
Location Tracking (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| GPS Tracking |
Maintenance Planning (2 vs 0)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Condition-Based Maintenance | ||
| Predictive Maintenance |
Mapping (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Integrated Map |
Media (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Unlimited Time-Stamped Photos and Videos |
Mobile (2 vs 0)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Mobile App | ||
| Offline Mode |
Monitoring (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Real-Time Job Status |
Organization (2 vs 0)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Global Multi-Site Management | ||
| Multi-site Management |
Payment Processing (0 vs 3)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Card Reader Support | ||
| Payments | ||
| Refund Management |
Payroll (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Commissions |
Pricing (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Custom Pricing |
Procedures (1 vs 0)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Advanced Procedures |
Professional Services (1 vs 0)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Implementation Services |
Project Management (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Project Management |
Quoting (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Estimates |
Reporting (18 vs 2)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Advanced Analytics | ||
| Advanced Reporting | ||
| Asset Downtime Reporting | ||
| Asset Insights | ||
| Custom Dashboards | ||
| Custom Reports | ||
| Dashboard | ||
| Equipment Reliability Reports | ||
| Historical Data Exports | ||
| Invoice Report | ||
| Itemized Time Reporting | ||
| Mean Time Between Failure (MTBF) | ||
| Multi-site Reporting | ||
| PDF & CSV Exporting | ||
| Reporting & Analytics |
Resources (1 vs 0)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Customer Case Studies |
Reviews (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Customer Reviews |
Scheduling (0 vs 3)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Job Creation Based on Team Availability | ||
| Schedule Viewing | ||
| Scheduling |
Security (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Roles & Permissions |
Security & Compliance (5 vs 0)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Audit Trail | ||
| Configurable Firewall | ||
| Frequent Data Back-Ups | ||
| ISO 27001 Certified | ||
| Single Sign-On |
Support (12 vs 4)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Access to Customer Success Team | ||
| Chat Support | ||
| Dedicated Customer Success Manager | ||
| Dedicated Fluke Account Manager | ||
| Email Support | ||
| Fluke Expert Support & Training | ||
| Help Center | ||
| Help Documentation | ||
| Phone Support | ||
| Senior Fluke Account Manager | ||
| Software Updates & Upgrades | ||
| Tech Support | ||
| Unlimited Helpdesk Support |
Sync (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Fast Syncing |
Task Management (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| To Do List |
Territory Management (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Territory Management |
Time Management (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Availability Tracking |
Time Tracking (0 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Timesheets |
Tools (1 vs 0)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| ROI Calculator |
Training (6 vs 1)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| 24/7 Online Training | ||
| Experience Center Access | ||
| Fluke Annual Maintenance Conference Discount (Xcelerate) | ||
| On-Site Training | ||
| Training Sessions | ||
| Video Tutorials | ||
| eMaint University |
Work Order Management (42 vs 0)
| Feature | eMaint | ServiceBridge |
|---|---|---|
| Advanced Notifications | ||
| Calendar View | ||
| Cloud-Based Work Orders | ||
| Complete Tasks Offline | ||
| Condition Monitoring | ||
| Custom Approval Processes | ||
| Custom Categories | ||
| Custom Escalation Notifications | ||
| Custom Labor Categories | ||
| Custom Work Order Fields | ||
| Custom Work Order Statuses | ||
| Data Importing | ||
| E-Signatures | ||
| Email & Push Notifications | ||
| External Work Order Requests |
Unique Features
Only in eMaint (127)
Asset Criticality
Asset Depreciation Tracking
Asset Downtime Tracking
Asset Lifecycle Management
Custom Asset Statuses
File Uploads
Interactive Image Mapping
Multiple Inventory Lines
QR & Barcode Scanning
Rotating Assets
Unlimited Assets
Downtime Tracking
Meter Readings
Workflow Management
Access to eMaint Community
Custom Branding
Customizable Interface
Multiple Form Options
Database Export
Sandbox Staging Account
+ 107 more unique features
Only in ServiceBridge (50)
National Accounts
QuickBooks Online Integration
Marketing ROI
Owed vs Received Payments Tracking
Public API
Custom Invoice Terms
Invoicing
Past Due Invoice Notifications
Brand Consistency
Customer-Facing and Private Notes
Notifications
Service Contracts
Customer Management
Customer Portal
Custom Fields
Custom Forms & Templates
Dispatching
Signature Capture
Sketches and Drawings
Vehicle Maintenance Monitoring
+ 30 more unique features
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