eMaint vs GorillaDesk
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
eMaint offers more features (132 vs 57) and more integrations (6 vs 4). Starting price: eMaint at $33/mo vs GorillaDesk at $49/mo. eMaint has 130 unique features while GorillaDesk has 55 unique features, with 2 features in common.
| eMaint | GorillaDesk | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 132 | 57 |
| AI-Powered Features | 0 | 1 |
| Starting Price | $33/mo | $49/mo |
| Pricing Tiers | 3 | 3 |
| Integrations | 6 | 4 |
| Shared Features | 2 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 90% |
Feature Comparison by Category
AI (0 vs 1)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| AI Agents |
Asset Management (12 vs 0)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Asset Criticality | ||
| Asset Depreciation Tracking | ||
| Asset Downtime Tracking | ||
| Asset Lifecycle Management | ||
| Asset Management | ||
| Custom Asset Statuses | ||
| File Uploads | ||
| Interactive Image Mapping | ||
| Multiple Inventory Lines | ||
| QR & Barcode Scanning | ||
| Rotating Assets | ||
| Unlimited Assets |
Asset Monitoring (2 vs 0)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Downtime Tracking | ||
| Meter Readings |
Automation (1 vs 4)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Appointment Confirmations | ||
| Appointment Reminders | ||
| Automated Emails & SMS | ||
| Triggered Automations | ||
| Workflow Management |
Billing (0 vs 2)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Invoicing & Billing | ||
| Invoicing & Payments |
CRM (0 vs 1)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| CRM |
Communication (0 vs 6)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Broadcast Messaging | ||
| Email Inbox Sync | ||
| Enhanced Follow-ups | ||
| Notes & Attachments | ||
| OMW Text Messages | ||
| VoIP & SMS |
Community (1 vs 0)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Access to eMaint Community |
Customer Experience (0 vs 2)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Customer Portal | ||
| Customer Surveys |
Customization (3 vs 2)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Custom Branding | ||
| Custom Fields | ||
| Custom Job Statuses | ||
| Customizable Interface | ||
| Multiple Form Options |
Data Management (1 vs 0)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Database Export |
Development (1 vs 0)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Sandbox Staging Account |
Documents (0 vs 6)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Custom Document Builds | ||
| Diagrams & Graphs | ||
| Digital Documents | ||
| Document & e-Signatures | ||
| Document Library | ||
| Work Orders |
Estimates (0 vs 1)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Map Estimation Tools |
Infrastructure (1 vs 0)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Hosted on AWS |
Integration (7 vs 3)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| API Capable | ||
| API Integration | ||
| Connected Reliability Ecosystem | ||
| Custom API Integrations | ||
| Fluke Sensor Integration | ||
| Open API Access | ||
| Out-of-the-box & Custom Integrations | ||
| Quickbooks Online Sync | ||
| Software & Hardware Integrations | ||
| Zapier Integration |
Inventory Management (9 vs 0)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Global Inventory Management | ||
| Inventory Cycle Count Tool | ||
| Multiple Location Inventory | ||
| Parts Consumption Reporting | ||
| Parts Inventory Forecaster & Cycle Counting | ||
| Purchase Orders | ||
| Purchasing & Requisitioning | ||
| Spare Parts Inventory | ||
| Unlimited Parts and Supplies |
Localization (1 vs 0)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Multi-language |
Maintenance Planning (2 vs 0)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Condition-Based Maintenance | ||
| Predictive Maintenance |
Management (0 vs 2)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Multi-Branch Support | ||
| Team Permissions |
Mapping (0 vs 1)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Job & Customer Mapping |
Marketing (0 vs 1)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Review Generation |
Mobile (2 vs 1)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Mobile App | ||
| Offline Mode |
Organization (2 vs 0)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Global Multi-Site Management | ||
| Multi-site Management |
Payment Processing (0 vs 1)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Stripe & Square Integration |
Procedures (1 vs 0)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Advanced Procedures |
Productivity (0 vs 1)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Note & Todo List Templates |
Professional Services (1 vs 0)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Implementation Services |
Reporting (18 vs 4)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Advanced Analytics | ||
| Advanced Reporting | ||
| Asset Downtime Reporting | ||
| Asset Insights | ||
| Custom Dashboards | ||
| Dashboard | ||
| Equipment Reliability Reports | ||
| Historical Data Exports | ||
| Itemized Time Reporting | ||
| Mean Time Between Failure (MTBF) | ||
| Multi-site Reporting | ||
| PDF & CSV Exporting | ||
| Pipeline Reporting | ||
| Production Commission Tracking | ||
| Reporting & Analytics |
Resources (1 vs 0)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Customer Case Studies |
Routing (0 vs 3)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Drive Time Display | ||
| Route Optimization | ||
| Routing with Drive Matrix |
Sales (0 vs 5)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Dynamic Estimates | ||
| Estimate Packages | ||
| Opportunity Pipeline | ||
| Quotes & Estimates | ||
| Smart Views |
Scheduling (0 vs 5)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Best Available Time | ||
| Job Magnet | ||
| Multi-Dwelling Units | ||
| Online Booking | ||
| Scheduling & Dispatching |
Security & Compliance (5 vs 0)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Audit Trail | ||
| Configurable Firewall | ||
| Frequent Data Back-Ups | ||
| ISO 27001 Certified | ||
| Single Sign-On |
Support (12 vs 0)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Access to Customer Success Team | ||
| Chat Support | ||
| Dedicated Customer Success Manager | ||
| Dedicated Fluke Account Manager | ||
| Email Support | ||
| Fluke Expert Support & Training | ||
| Help Center | ||
| Phone Support | ||
| Senior Fluke Account Manager | ||
| Software Updates & Upgrades | ||
| Tech Support | ||
| Unlimited Helpdesk Support |
Tools (1 vs 0)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| ROI Calculator |
Tracking (0 vs 5)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Device Tracking & Barcoding | ||
| GPS Device Tracking | ||
| GPS Tracking | ||
| Material Tracking | ||
| Time Clocking |
Training (6 vs 0)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| 24/7 Online Training | ||
| Experience Center Access | ||
| Fluke Annual Maintenance Conference Discount (Xcelerate) | ||
| On-Site Training | ||
| Video Tutorials | ||
| eMaint University |
Work Order Management (42 vs 0)
| Feature | eMaint | GorillaDesk |
|---|---|---|
| Advanced Notifications | ||
| Calendar View | ||
| Cloud-Based Work Orders | ||
| Complete Tasks Offline | ||
| Condition Monitoring | ||
| Custom Approval Processes | ||
| Custom Categories | ||
| Custom Escalation Notifications | ||
| Custom Labor Categories | ||
| Custom Work Order Fields | ||
| Custom Work Order Statuses | ||
| Data Importing | ||
| E-Signatures | ||
| Email & Push Notifications | ||
| External Work Order Requests |
Unique Features
Only in eMaint (130)
Asset Criticality
Asset Depreciation Tracking
Asset Downtime Tracking
Asset Lifecycle Management
Asset Management
Custom Asset Statuses
File Uploads
Interactive Image Mapping
Multiple Inventory Lines
QR & Barcode Scanning
Rotating Assets
Unlimited Assets
Downtime Tracking
Meter Readings
Workflow Management
Access to eMaint Community
Custom Branding
Customizable Interface
Multiple Form Options
Database Export
+ 110 more unique features
Only in GorillaDesk (55)
AI Agents
Appointment Confirmations
Appointment Reminders
Automated Emails & SMS
Triggered Automations
Invoicing & Billing
Invoicing & Payments
Broadcast Messaging
Email Inbox Sync
Enhanced Follow-ups
Notes & Attachments
OMW Text Messages
VoIP & SMS
CRM
Customer Portal
Customer Surveys
Custom Fields
Custom Job Statuses
Custom Document Builds
Diagrams & Graphs
+ 35 more unique features
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