Document360 vs Outline
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Document360 offers more features (86 vs 27) and more integrations (23 vs 4). Starting price: Document360 at Contact Sales vs Outline at $10/mo. Document360 has 86 unique features while Outline has 27 unique features, with 0 features in common.
| Document360 | Outline | |
|---|---|---|
| Category | Knowledge Management | Knowledge Management |
| Total Features | 86 | 27 |
| AI-Powered Features | 10 | 2 |
| Starting Price | Contact Sales | $10/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 23 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 100% | 70% |
Feature Comparison by Category
AI (8 vs 2)
| Feature | Document360 | Outline |
|---|---|---|
| AI Chatbot | ||
| AI Content & FAQ Creation | ||
| AI Glossary | ||
| AI Question Answering | ||
| AI Search | ||
| Article Summarizer | ||
| Auto-Generate Glossaries | ||
| Eddy AI - AI Writing Agent | ||
| Multi-language Translation | ||
| Video Recording & Processing |
Accessibility (1 vs 0)
| Feature | Document360 | Outline |
|---|---|---|
| Text to Audio |
Analytics (11 vs 0)
| Feature | Document360 | Outline |
|---|---|---|
| Articles & Categories Analytics | ||
| Author Analytics | ||
| Country Specific Analytics | ||
| Eddy Analytics | ||
| Feedback Analytics | ||
| Feedback Manager | ||
| Link Analytics | ||
| Page Not Found Analytics | ||
| Pro Analytics Dashboard | ||
| Reader Analytics | ||
| Search Analytics |
Branding (4 vs 0)
| Feature | Document360 | Outline |
|---|---|---|
| Custom Email Domain | ||
| Custom Web Address | ||
| Customize Error & Login Pages | ||
| Personalize Site Appearance |
Collaboration (0 vs 2)
| Feature | Document360 | Outline |
|---|---|---|
| Comments & Threads | ||
| Realtime Collaborative Editing |
Compliance (1 vs 0)
| Feature | Document360 | Outline |
|---|---|---|
| SOC 2 Compliance |
Content Creation (5 vs 0)
| Feature | Document360 | Outline |
|---|---|---|
| Editors (Markdown, Advanced WYSIWYG) | ||
| Interactive Demo | ||
| Screen Capture | ||
| Step-by-Step User Guide | ||
| Template Management |
Content Management (11 vs 0)
| Feature | Document360 | Outline |
|---|---|---|
| Article Status Indicator | ||
| Articles Revision History | ||
| Bulk Article Management | ||
| Global Find and Replace | ||
| Glossary Management | ||
| Import Articles | ||
| Import from PDF & Word | ||
| Knowledge Base Portal | ||
| Media Dependency Viewer | ||
| Media Storage | ||
| Reusable Content Blocks |
Content Organization (3 vs 0)
| Feature | Document360 | Outline |
|---|---|---|
| Category Management | ||
| Project Management | ||
| Tag Management |
Customization (1 vs 2)
| Feature | Document360 | Outline |
|---|---|---|
| Custom CSS & JavaScript | ||
| Custom Domains | ||
| White Label |
Data Management (1 vs 0)
| Feature | Document360 | Outline |
|---|---|---|
| Backup & Restore |
Deployment (0 vs 2)
| Feature | Document360 | Outline |
|---|---|---|
| Cloud Hosting | ||
| On-Premises Deployment |
Development (1 vs 0)
| Feature | Document360 | Outline |
|---|---|---|
| Testing Environment |
Documentation (1 vs 0)
| Feature | Document360 | Outline |
|---|---|---|
| API Documentation |
Editor (0 vs 1)
| Feature | Document360 | Outline |
|---|---|---|
| Intuitive Editing Experience |
Infrastructure (1 vs 0)
| Feature | Document360 | Outline |
|---|---|---|
| Datacenter Location Selection |
Integration (4 vs 4)
| Feature | Document360 | Outline |
|---|---|---|
| 20+ Integrations | ||
| API & Webhooks | ||
| API Support | ||
| Integrations Dashboard | ||
| Knowledge Base Assistant | ||
| Platform API | ||
| Slack Integration | ||
| Zapier Integration |
Localization (1 vs 1)
| Feature | Document360 | Outline |
|---|---|---|
| Auto-Translate to 50+ Languages | ||
| Multi-language Support |
Notifications (1 vs 0)
| Feature | Document360 | Outline |
|---|---|---|
| Alert Notifications |
Onboarding (1 vs 0)
| Feature | Document360 | Outline |
|---|---|---|
| Guided Setup |
Performance (0 vs 1)
| Feature | Document360 | Outline |
|---|---|---|
| Blazing Fast Performance |
Productivity (0 vs 1)
| Feature | Document360 | Outline |
|---|---|---|
| Templating |
Publishing (6 vs 0)
| Feature | Document360 | Outline |
|---|---|---|
| Download Article as PDF | ||
| Embedded Help Centre | ||
| Export to PDF | ||
| Internal & External Knowledge Base | ||
| Knowledge Base Site | ||
| Site Customization |
SEO (5 vs 0)
| Feature | Document360 | Outline |
|---|---|---|
| Article Redirect Rules | ||
| Automatic Sitemap Generation | ||
| Meta Title and Description | ||
| Robots.txt Management | ||
| SEO Customization |
Search (2 vs 1)
| Feature | Document360 | Outline |
|---|---|---|
| Powerful Search | ||
| Search Filters | ||
| Search within Attachments |
Security (5 vs 4)
| Feature | Document360 | Outline |
|---|---|---|
| Groups & User Permissions | ||
| IP Restriction | ||
| Roles and Permissions | ||
| SSL Encryption | ||
| SSO Authentication | ||
| Security & Permissions | ||
| Security Audit Log | ||
| Security Audit Trail | ||
| Single Sign-On (SSO) |
Sharing (0 vs 1)
| Feature | Document360 | Outline |
|---|---|---|
| Public Sharing |
Storage (0 vs 1)
| Feature | Document360 | Outline |
|---|---|---|
| Unlimited Docs & Version History |
Support (5 vs 1)
| Feature | Document360 | Outline |
|---|---|---|
| 24/5 Priority Support | ||
| 24/5 Support | ||
| Dedicated Account Manager | ||
| Dedicated Design Expert | ||
| Email Support | ||
| Support Ticket Deflector |
Transparency (0 vs 2)
| Feature | Document360 | Outline |
|---|---|---|
| Open Source | ||
| Public Changelog |
UI/UX (0 vs 1)
| Feature | Document360 | Outline |
|---|---|---|
| Dark Mode |
User Experience (4 vs 0)
| Feature | Document360 | Outline |
|---|---|---|
| Contextual Help Mapping | ||
| Interactive Decision Tree | ||
| List Related Articles | ||
| Smart Banners |
Workflow Automation (3 vs 0)
| Feature | Document360 | Outline |
|---|---|---|
| Approval and Publishing Workflow | ||
| Custom Workflow Builder | ||
| Review Reminders |
Unique Features
Only in Document360 (86)
Text to Audio
AI Chatbot
AI Content & FAQ Creation
AI Glossary
AI Search
Article Summarizer
Auto-Generate Glossaries
Eddy AI - AI Writing Agent
Video Recording & Processing
Articles & Categories Analytics
Author Analytics
Country Specific Analytics
Eddy Analytics
Feedback Analytics
Feedback Manager
Link Analytics
Page Not Found Analytics
Pro Analytics Dashboard
Reader Analytics
Search Analytics
+ 66 more unique features
Only in Outline (27)
AI Question Answering
Multi-language Translation
Comments & Threads
Realtime Collaborative Editing
Custom Domains
White Label
Cloud Hosting
On-Premises Deployment
Intuitive Editing Experience
20+ Integrations
API & Webhooks
Slack Integration
Zapier Integration
Multi-language Support
Blazing Fast Performance
Templating
Powerful Search
Groups & User Permissions
Security & Permissions
Security Audit Log
+ 7 more unique features
Want to build your own alternative to Document360 or Outline?
Analyze it with Reap