Document360 vs guru-knowledge
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Document360 offers more features (86 vs 46) and fewer integrations (23 vs 25). Starting price: Document360 at Contact Sales vs guru-knowledge at $60/mo. Document360 has 84 unique features while guru-knowledge has 44 unique features, with 2 features in common.
| Document360 | guru-knowledge | |
|---|---|---|
| Category | Knowledge Management | Knowledge Management |
| Total Features | 86 | 46 |
| AI-Powered Features | 10 | 9 |
| Starting Price | Contact Sales | $60/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 23 | 25 |
| Shared Features | 2 | |
| Shared Integrations | 8 | |
| Data Quality | 100% | 73% |
Feature Comparison by Category
AI (8 vs 0)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| AI Chatbot | ||
| AI Content & FAQ Creation | ||
| AI Glossary | ||
| AI Search | ||
| Article Summarizer | ||
| Auto-Generate Glossaries | ||
| Eddy AI - AI Writing Agent | ||
| Video Recording & Processing |
Access (0 vs 3)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| Chrome Extension | ||
| Favorites and Bookmarks | ||
| Mobile App |
Accessibility (1 vs 0)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| Text to Audio |
Analytics (11 vs 4)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| Analytics Dashboard | ||
| Articles & Categories Analytics | ||
| Author Analytics | ||
| Country Specific Analytics | ||
| Eddy Analytics | ||
| Feedback Analytics | ||
| Feedback Manager | ||
| Knowledge Insights | ||
| Link Analytics | ||
| Page Not Found Analytics | ||
| Pro Analytics Dashboard | ||
| Reader Analytics | ||
| Search Analytics | ||
| User Activity Tracking |
Branding (4 vs 0)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| Custom Email Domain | ||
| Custom Web Address | ||
| Customize Error & Login Pages | ||
| Personalize Site Appearance |
Collaboration (0 vs 2)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| Comments and Feedback | ||
| Notification Preferences |
Compliance (1 vs 0)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| SOC 2 Compliance |
Content Creation (5 vs 3)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| AI Content Generation | ||
| Editors (Markdown, Advanced WYSIWYG) | ||
| Interactive Demo | ||
| Rich Text Editing | ||
| Screen Capture | ||
| Step-by-Step User Guide | ||
| Template Library | ||
| Template Management |
Content Management (11 vs 6)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| AI-Powered Insights | ||
| Article Status Indicator | ||
| Articles Revision History | ||
| Bulk Actions | ||
| Bulk Article Management | ||
| Bulk Import | ||
| Content Expiration | ||
| Global Find and Replace | ||
| Glossary Management | ||
| Import Articles | ||
| Import from PDF & Word | ||
| Inline Editing | ||
| Knowledge Base Portal | ||
| Media Dependency Viewer | ||
| Media Storage |
Content Organization (3 vs 0)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| Category Management | ||
| Project Management | ||
| Tag Management |
Content Quality (0 vs 2)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| Duplicate Detection | ||
| Verification Workflow |
Customization (1 vs 1)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| Custom CSS & JavaScript | ||
| Custom Domains |
Data Management (1 vs 1)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| Backup & Restore | ||
| Data Export |
Development (1 vs 0)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| Testing Environment |
Discovery (0 vs 2)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| Recommended Content | ||
| Smart Suggestions |
Documentation (1 vs 0)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| API Documentation |
Engagement (0 vs 1)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| Email Digest |
Governance (0 vs 3)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| Changelog | ||
| Content Ownership | ||
| Content Workflow |
Infrastructure (1 vs 0)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| Datacenter Location Selection |
Integration (4 vs 3)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| API Access | ||
| API Support | ||
| Integrations Dashboard | ||
| Knowledge Base Assistant | ||
| Platform API | ||
| Slack Bot Integration | ||
| Teams Integration |
Knowledge Surfacing (0 vs 1)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| Smart Cards |
Localization (1 vs 0)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| Auto-Translate to 50+ Languages |
Notifications (1 vs 0)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| Alert Notifications |
Onboarding (1 vs 0)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| Guided Setup |
Organization (0 vs 4)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| Auto-Tagging | ||
| Board View | ||
| Collections | ||
| Workspaces |
Publishing (6 vs 0)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| Download Article as PDF | ||
| Embedded Help Centre | ||
| Export to PDF | ||
| Internal & External Knowledge Base | ||
| Knowledge Base Site | ||
| Site Customization |
SEO (5 vs 0)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| Article Redirect Rules | ||
| Automatic Sitemap Generation | ||
| Meta Title and Description | ||
| Robots.txt Management | ||
| SEO Customization |
Search (2 vs 3)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| AI Search | ||
| Advanced Search Filters | ||
| Full-Text Search | ||
| Search Filters | ||
| Search within Attachments |
Security (5 vs 6)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| Audit Logs | ||
| IP Restriction | ||
| Permissions Management | ||
| Role-Based Access Control | ||
| Roles and Permissions | ||
| SSL Encryption | ||
| Security Audit Trail | ||
| Single Sign-On | ||
| Single Sign-On (SSO) | ||
| Team Permissions | ||
| Two-Factor Authentication |
Sharing (0 vs 1)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| External Sharing |
Support (5 vs 0)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| 24/5 Priority Support | ||
| 24/5 Support | ||
| Dedicated Account Manager | ||
| Dedicated Design Expert | ||
| Support Ticket Deflector |
User Experience (4 vs 0)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| Contextual Help Mapping | ||
| Interactive Decision Tree | ||
| List Related Articles | ||
| Smart Banners |
Workflow Automation (3 vs 0)
| Feature | Document360 | guru-knowledge |
|---|---|---|
| Approval and Publishing Workflow | ||
| Custom Workflow Builder | ||
| Review Reminders |
Unique Features
Only in Document360 (84)
Text to Audio
AI Chatbot
AI Content & FAQ Creation
AI Glossary
Article Summarizer
Auto-Generate Glossaries
Eddy AI - AI Writing Agent
Video Recording & Processing
Articles & Categories Analytics
Author Analytics
Country Specific Analytics
Eddy Analytics
Feedback Analytics
Feedback Manager
Link Analytics
Page Not Found Analytics
Pro Analytics Dashboard
Reader Analytics
Custom Email Domain
Custom Web Address
+ 64 more unique features
Only in guru-knowledge (44)
Chrome Extension
Favorites and Bookmarks
Mobile App
Analytics Dashboard
Knowledge Insights
User Activity Tracking
Comments and Feedback
Notification Preferences
AI Content Generation
Rich Text Editing
Template Library
AI-Powered Insights
Bulk Actions
Bulk Import
Content Expiration
Inline Editing
Version History
Duplicate Detection
Verification Workflow
Custom Domains
+ 24 more unique features
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