Document360 vs GoLinks
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Document360 offers more features (86 vs 23) and fewer integrations (23 vs 55). Both start at Contact Sales. Document360 has 86 unique features while GoLinks has 23 unique features, with 0 features in common.
| Document360 | GoLinks | |
|---|---|---|
| Category | Knowledge Management | Knowledge Management |
| Total Features | 86 | 23 |
| AI-Powered Features | 10 | 2 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 3 | 0 |
| Integrations | 23 | 55 |
| Shared Features | 0 | |
| Shared Integrations | 9 | |
| Data Quality | 100% | 60% |
Feature Comparison by Category
AI (8 vs 2)
| Feature | Document360 | GoLinks |
|---|---|---|
| AI Chatbot | ||
| AI Content & FAQ Creation | ||
| AI Glossary | ||
| AI Search | ||
| AI-powered suggestions | ||
| Article Summarizer | ||
| Auto-Generate Glossaries | ||
| Eddy AI - AI Writing Agent | ||
| GoAI Assistant | ||
| Video Recording & Processing |
Accessibility (1 vs 0)
| Feature | Document360 | GoLinks |
|---|---|---|
| Text to Audio |
Analytics (11 vs 2)
| Feature | Document360 | GoLinks |
|---|---|---|
| Analytics | ||
| Articles & Categories Analytics | ||
| Author Analytics | ||
| Country Specific Analytics | ||
| Eddy Analytics | ||
| Feedback Analytics | ||
| Feedback Manager | ||
| Link Analytics | ||
| Page Not Found Analytics | ||
| Pro Analytics Dashboard | ||
| Reader Analytics | ||
| Search Analytics | ||
| Usage trends |
Branding (4 vs 0)
| Feature | Document360 | GoLinks |
|---|---|---|
| Custom Email Domain | ||
| Custom Web Address | ||
| Customize Error & Login Pages | ||
| Personalize Site Appearance |
Compliance (1 vs 0)
| Feature | Document360 | GoLinks |
|---|---|---|
| SOC 2 Compliance |
Content Creation (5 vs 0)
| Feature | Document360 | GoLinks |
|---|---|---|
| Editors (Markdown, Advanced WYSIWYG) | ||
| Interactive Demo | ||
| Screen Capture | ||
| Step-by-Step User Guide | ||
| Template Management |
Content Management (11 vs 0)
| Feature | Document360 | GoLinks |
|---|---|---|
| Article Status Indicator | ||
| Articles Revision History | ||
| Bulk Article Management | ||
| Global Find and Replace | ||
| Glossary Management | ||
| Import Articles | ||
| Import from PDF & Word | ||
| Knowledge Base Portal | ||
| Media Dependency Viewer | ||
| Media Storage | ||
| Reusable Content Blocks |
Content Organization (3 vs 0)
| Feature | Document360 | GoLinks |
|---|---|---|
| Category Management | ||
| Project Management | ||
| Tag Management |
Customization (1 vs 0)
| Feature | Document360 | GoLinks |
|---|---|---|
| Custom CSS & JavaScript |
Data Management (1 vs 0)
| Feature | Document360 | GoLinks |
|---|---|---|
| Backup & Restore |
Development (1 vs 0)
| Feature | Document360 | GoLinks |
|---|---|---|
| Testing Environment |
Documentation (1 vs 0)
| Feature | Document360 | GoLinks |
|---|---|---|
| API Documentation |
Implementation (0 vs 1)
| Feature | Document360 | GoLinks |
|---|---|---|
| Deploy in an hour |
Infrastructure (1 vs 0)
| Feature | Document360 | GoLinks |
|---|---|---|
| Datacenter Location Selection |
Integration (4 vs 3)
| Feature | Document360 | GoLinks |
|---|---|---|
| API & webhooks | ||
| API Support | ||
| Browser extensions | ||
| Go link integrations | ||
| Integrations Dashboard | ||
| Knowledge Base Assistant | ||
| Platform API |
Link Management (0 vs 6)
| Feature | Document360 | GoLinks |
|---|---|---|
| Aliases | ||
| Geo-links | ||
| Multi-links | ||
| Private go links | ||
| Unlisted go links | ||
| Variable go links |
Localization (1 vs 0)
| Feature | Document360 | GoLinks |
|---|---|---|
| Auto-Translate to 50+ Languages |
Mobile (0 vs 1)
| Feature | Document360 | GoLinks |
|---|---|---|
| GoLinks apps |
Notifications (1 vs 0)
| Feature | Document360 | GoLinks |
|---|---|---|
| Alert Notifications |
Onboarding (1 vs 0)
| Feature | Document360 | GoLinks |
|---|---|---|
| Guided Setup |
Organization (0 vs 3)
| Feature | Document360 | GoLinks |
|---|---|---|
| Collections | ||
| Multiple domains | ||
| Tags |
Publishing (6 vs 0)
| Feature | Document360 | GoLinks |
|---|---|---|
| Download Article as PDF | ||
| Embedded Help Centre | ||
| Export to PDF | ||
| Internal & External Knowledge Base | ||
| Knowledge Base Site | ||
| Site Customization |
SEO (5 vs 0)
| Feature | Document360 | GoLinks |
|---|---|---|
| Article Redirect Rules | ||
| Automatic Sitemap Generation | ||
| Meta Title and Description | ||
| Robots.txt Management | ||
| SEO Customization |
Search (2 vs 0)
| Feature | Document360 | GoLinks |
|---|---|---|
| Search Filters | ||
| Search within Attachments |
Security (5 vs 4)
| Feature | Document360 | GoLinks |
|---|---|---|
| IP Restriction | ||
| No VPN required | ||
| Role-based access control | ||
| Roles and Permissions | ||
| SOC 2 Type 2 certified | ||
| SSL Encryption | ||
| SSO with SCIM | ||
| Security Audit Trail | ||
| Single Sign-On (SSO) |
Sharing (0 vs 1)
| Feature | Document360 | GoLinks |
|---|---|---|
| QR codes |
Support (5 vs 0)
| Feature | Document360 | GoLinks |
|---|---|---|
| 24/5 Priority Support | ||
| 24/5 Support | ||
| Dedicated Account Manager | ||
| Dedicated Design Expert | ||
| Support Ticket Deflector |
User Experience (4 vs 0)
| Feature | Document360 | GoLinks |
|---|---|---|
| Contextual Help Mapping | ||
| Interactive Decision Tree | ||
| List Related Articles | ||
| Smart Banners |
Workflow Automation (3 vs 0)
| Feature | Document360 | GoLinks |
|---|---|---|
| Approval and Publishing Workflow | ||
| Custom Workflow Builder | ||
| Review Reminders |
Unique Features
Only in Document360 (86)
Text to Audio
AI Chatbot
AI Content & FAQ Creation
AI Glossary
AI Search
Article Summarizer
Auto-Generate Glossaries
Eddy AI - AI Writing Agent
Video Recording & Processing
Articles & Categories Analytics
Author Analytics
Country Specific Analytics
Eddy Analytics
Feedback Analytics
Feedback Manager
Link Analytics
Page Not Found Analytics
Pro Analytics Dashboard
Reader Analytics
Search Analytics
+ 66 more unique features
Only in GoLinks (23)
AI-powered suggestions
GoAI Assistant
Analytics
Usage trends
Deploy in an hour
API & webhooks
Browser extensions
Go link integrations
Aliases
Geo-links
Multi-links
Private go links
Unlisted go links
Variable go links
GoLinks apps
Collections
Multiple domains
Tags
No VPN required
Role-based access control
+ 3 more unique features
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