DealerCenter vs PhoneBurner
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
DealerCenter offers more features (146 vs 50) and more integrations (7 vs 5). Starting price: DealerCenter at $50/mo vs PhoneBurner at $165/mo. DealerCenter has 146 unique features while PhoneBurner has 50 unique features, with 0 features in common.
| DealerCenter | PhoneBurner | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 146 | 50 |
| AI-Powered Features | 3 | 3 |
| Starting Price | $50/mo | $165/mo |
| Pricing Tiers | 34 | 6 |
| Integrations | 7 | 5 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 90% |
Feature Comparison by Category
AI (3 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| AI Auto Responder | ||
| Automatic Personalized Lead Response | ||
| Smart Follow-up Sequences |
Accounting (4 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Automated Journal Entry Posting | ||
| Expense & Payment Management | ||
| Integrated Accounting | ||
| Integrated Accounting with QuickBooks |
Activity Tracking (1 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Real-time Showroom/Lot Activity |
Administration (1 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| User Level Assignments |
Automation (1 vs 3)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| 1-Click Voicemails | ||
| Automated Workflows | ||
| SmartSender | ||
| Workflow Automation |
BHPH (6 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Automated Recurring Customer Payments | ||
| Buy Here Pay Here (BHPH) Module | ||
| Collections & Workflow Management | ||
| Portfolio Management | ||
| Portfolio Selling Through Agora | ||
| Related Finance Company (RFC) Management |
Branding (0 vs 2)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Branded Email Templates | ||
| Email Signature Creator |
CRM (3 vs 1)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| CRM | ||
| CRM Plus Features | ||
| CRM Pro Features | ||
| Customer Relations Management (CRM) |
Calendar & Scheduling (0 vs 1)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Appointment Calendar |
Call Management (0 vs 2)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Call Transfer | ||
| Click-to-Call |
Call Quality (0 vs 3)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Delay-Free Connections | ||
| Krisp AI Noise Cancellation | ||
| Lag-Free Connections |
Coaching & Management (0 vs 1)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Live Call Coaching |
Communication (7 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Call Recording | ||
| Click to Call & Recording | ||
| Email & SMS Integration | ||
| Facebook Messenger Integration | ||
| Instant Chat, Video Calling, and Facebook Messenger | ||
| Live Video Calls | ||
| eFax |
Compliance (5 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Automated Adverse Action Reports | ||
| Credit Bureau & Compliance Services | ||
| Datalinx Credit Bureau Reporting | ||
| OFAC Compliance Reports | ||
| Precise ID with KIQ |
Compliance & Protection (0 vs 3)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| ARMOR® Spam Protection | ||
| Number Monitoring | ||
| SPAM Flag Remediation |
Connection Methods (0 vs 3)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| ConnectMe Dial-in | ||
| Dial Direct | ||
| Softphone Dialing |
Contracts (4 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Bankers Contracts | ||
| LAW Contracts | ||
| Laser & Okidata Contracts & Forms | ||
| eContract Forms |
Core Dialing (0 vs 1)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Power Dialer |
Core System (1 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Dealer Management System (DMS) |
Credit Services (4 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Equifax Credit Reports | ||
| Experian Credit Reports | ||
| Prequal Pro | ||
| TransUnion Credit Reports |
Customization (0 vs 1)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Custom Dispositions |
Deal Management (1 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Desking & Deal Management |
Deal Types (1 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Wholesale, Cash, Retail & BHPH Support |
Finance (7 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| AUL Integration | ||
| Credit Application | ||
| F&I Express Integration | ||
| Finance & Insurance Calculation | ||
| GWC Integration | ||
| Integrated Lender Rate Sheets | ||
| Westlake Financial Integration |
Inbound Management (0 vs 3)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Answer Callbacks | ||
| Call Forwarding | ||
| Custom Inbound Routing |
Infrastructure (0 vs 2)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| 99.9% Uptime | ||
| Tier 1 Carrier Network |
Integration (2 vs 1)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| 3rd Party Widget Integrations | ||
| Open API | ||
| Push Leads Into CRM |
Integrations (1 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Service Contract Company Integrations |
Inventory (7 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Auction Run List | ||
| Automatic VIN Decoding | ||
| Full Inventory Merchandising | ||
| Inventory Import & Distribution | ||
| Inventory Management | ||
| Recondition Management | ||
| Window Stickers & Hang Tags |
Lead Intelligence (0 vs 2)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Bulk Analysis Tool | ||
| Connect Scores |
Lead Management (4 vs 2)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Custom Sales Rep Lead Assignment | ||
| Duplicate Lead Detection & Management | ||
| Internet Lead Management | ||
| Lead Integration from 3rd Party Listings | ||
| Lead Management | ||
| Smart Lead Distribution |
Lending (4 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| CUDL Integration | ||
| Dealertrack Integration | ||
| RouteOne Integration | ||
| Send & Receive Deals from 1200+ Lenders |
Marketing (14 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Access to 30+ Marketing Sites | ||
| Automated Classified Listings | ||
| Buyer's Guides | ||
| Campaign Management | ||
| Campaign Marketing with Event Automation | ||
| Campaign Tracking and Reporting | ||
| Digital Marketing | ||
| Online Ad Post Premium | ||
| Reputation Management | ||
| Retargeting on Google Display Network | ||
| SEM / PPC Ad Management | ||
| SEO Professional Services | ||
| SiriusXM Radio | ||
| Technical On-Site SEO |
Media (4 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Advanced Photo Overlay & Editing | ||
| FlickFusion Photo & Video | ||
| Photo Overlay Templates | ||
| Photo Slideshow and Video Editing |
Messaging (0 vs 2)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Email Sending | ||
| SMS Messaging |
Mobile (5 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Driver's License Scan | ||
| Mobile App Access | ||
| Receive Realtime Notifications | ||
| VIN Scan | ||
| Vehicle Book Values |
Notifications (1 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Real-time Lead Engagement Notifications |
Operations (5 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Recon & Service Bay Management | ||
| Repair History & Service Status Updates | ||
| Service Job & Repair Tracking | ||
| Service Scheduling | ||
| Technician Assignment & Time Tracking |
Payments (1 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Credit Card & ACH Payment Processing |
Phone Numbers (0 vs 1)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| PhoneBurner Numbers |
Pricing Intelligence (3 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Carketa | ||
| MAX Digital Market Demand & Pricing | ||
| Market Pricing |
Recording & Analytics (0 vs 1)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Call Recording & Transcription |
Reporting (10 vs 7)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Activity Reporting | ||
| BHPH Portfolio & Collection Monitoring | ||
| Custom Reports | ||
| Dashboards & Reporting | ||
| Dial Session Reports | ||
| Inbound Call Insights | ||
| Live Dashboard | ||
| Manage Inventory Costs, Aging & Profitability | ||
| Marketing Spend and ROI Tracking | ||
| Performance Tracking | ||
| Real-Time Leaderboards | ||
| Real-time Financial Reports | ||
| Reporting & Analytics | ||
| Sales Activity and Effectiveness Tracking | ||
| Sales Revenue & Profitability Reporting |
Sales (6 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Customer Credit Information Viewing | ||
| Deal Driver Pre-qualification | ||
| Digital Retailing Solution | ||
| Instant Pre-qualification | ||
| Personalized Monthly Payment Calculation | ||
| Shop by Payment Feature |
Support (2 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Dedicated Website & Support Team | ||
| Premium Training and Implementation |
Support & Onboarding (0 vs 2)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Dedicated Onboarding | ||
| U.S. Based Support |
Team Management (0 vs 2)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Admin Access & Management | ||
| Permission Control |
Tracking (0 vs 2)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Call Tracking | ||
| Email & Attachment Tracking |
Valuation (5 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Black Book Integration | ||
| J.D. Power Values | ||
| Kelley Blue Book Integration | ||
| Manheim Market Report (MMR) | ||
| Vehicle Booking Services |
Vehicle Intelligence (4 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| AutoCheck Predicted Reliability Score | ||
| AutoCheck Reports | ||
| NMVTIS Reports | ||
| Vehicle History Reports |
Vehicle Management (1 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Vehicle Registration, Titling & Temp Tags |
Voicemail Management (0 vs 1)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Voicemail Greeting & Playback |
Web (14 vs 0)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Chat Services | ||
| Custom Responsive Websites | ||
| Customer Banner & Branding | ||
| DC Chat | ||
| Dealer Stock Photography Library | ||
| Dealer Websites | ||
| Enhanced Vehicle Detail Pages | ||
| Free SSL & HTTPS Hosting | ||
| Interactive Animated Banners | ||
| Mobile Optimized Design | ||
| Over 40 Design Themes | ||
| Premium Website Design | ||
| Secured Credit Apps & Forms | ||
| Unlimited Website Requests & Updates |
Workflow (4 vs 1)
| Feature | DealerCenter | PhoneBurner |
|---|---|---|
| Appointment & Activity Management | ||
| Customer Check-In Workflow | ||
| Road to the Sale (RTTS) Customization | ||
| Sales Cadence | ||
| Tasks & Workflow Management |
Unique Features
Only in DealerCenter (146)
Automated Journal Entry Posting
Expense & Payment Management
Integrated Accounting
Integrated Accounting with QuickBooks
Real-time Showroom/Lot Activity
User Level Assignments
AI Auto Responder
Automatic Personalized Lead Response
Smart Follow-up Sequences
Automated Workflows
Automated Recurring Customer Payments
Buy Here Pay Here (BHPH) Module
Collections & Workflow Management
Portfolio Management
Portfolio Selling Through Agora
Related Finance Company (RFC) Management
Call Recording
Click to Call & Recording
eFax
Email & SMS Integration
+ 126 more unique features
Only in PhoneBurner (50)
1-Click Voicemails
SmartSender
Workflow Automation
Branded Email Templates
Email Signature Creator
Appointment Calendar
Call Transfer
Click-to-Call
Delay-Free Connections
Krisp AI Noise Cancellation
Lag-Free Connections
Live Call Coaching
ARMOR® Spam Protection
Number Monitoring
SPAM Flag Remediation
ConnectMe Dial-in
Dial Direct
Softphone Dialing
Power Dialer
CRM
+ 30 more unique features
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