DealerCenter vs Follow Up Boss
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
DealerCenter offers more features (146 vs 60) and fewer integrations (7 vs 10). Starting price: DealerCenter at $50/mo vs Follow Up Boss at $69/mo. DealerCenter has 146 unique features while Follow Up Boss has 60 unique features, with 0 features in common.
| DealerCenter | Follow Up Boss | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 146 | 60 |
| AI-Powered Features | 3 | 5 |
| Starting Price | $50/mo | $69/mo |
| Pricing Tiers | 34 | 3 |
| Integrations | 7 | 10 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 95% |
Feature Comparison by Category
AI (3 vs 5)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| AI Auto Responder | ||
| Automatic Personalized Lead Response | ||
| FUB AI | ||
| Predictive Lead Prioritization | ||
| Smart Follow-up Sequences | ||
| Smart Messages | ||
| Smart Summaries | ||
| Suggested Tasks |
Accounting (4 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Automated Journal Entry Posting | ||
| Expense & Payment Management | ||
| Integrated Accounting | ||
| Integrated Accounting with QuickBooks |
Activity Tracking (1 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Real-time Showroom/Lot Activity |
Administration (1 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| User Level Assignments |
Alerts (0 vs 1)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Lead and Activity Notifications |
Analytics (0 vs 1)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Email Open & Click Tracking |
Automation (1 vs 7)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Action Plan Sharing Library | ||
| Action Plans | ||
| Advanced Lead Distribution | ||
| Automated Task Assignment | ||
| Automated Workflows | ||
| Automatic Call Logging | ||
| First to Claim Lead Distribution | ||
| Lead Distribution |
BHPH (6 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Automated Recurring Customer Payments | ||
| Buy Here Pay Here (BHPH) Module | ||
| Collections & Workflow Management | ||
| Portfolio Management | ||
| Portfolio Selling Through Agora | ||
| Related Finance Company (RFC) Management |
CRM (3 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| CRM Plus Features | ||
| CRM Pro Features | ||
| Customer Relations Management (CRM) |
Collaboration (0 vs 6)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Collaborate with Lenders | ||
| Collaborators | ||
| Mentions | ||
| Shared Inboxes/Ring Groups | ||
| Team Collaboration | ||
| Team Inboxes |
Communication (7 vs 11)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Batch Emailing | ||
| Call Recording | ||
| Call Recordings | ||
| Call Transferring | ||
| Calling Feature | ||
| Click to Call & Recording | ||
| Company Number for Texting | ||
| Email & SMS Integration | ||
| Email & Text Templates | ||
| Facebook Messenger Integration | ||
| Individual Agent Numbers | ||
| Instant Chat, Video Calling, and Facebook Messenger | ||
| Instant Text | ||
| Integrated Dialer | ||
| Live Video Calls |
Compliance (5 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Automated Adverse Action Reports | ||
| Credit Bureau & Compliance Services | ||
| Datalinx Credit Bureau Reporting | ||
| OFAC Compliance Reports | ||
| Precise ID with KIQ |
Contracts (4 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Bankers Contracts | ||
| LAW Contracts | ||
| Laser & Okidata Contracts & Forms | ||
| eContract Forms |
Core (0 vs 2)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Lead Management | ||
| Mobile App |
Core System (1 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Dealer Management System (DMS) |
Credit Services (4 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Equifax Credit Reports | ||
| Experian Credit Reports | ||
| Prequal Pro | ||
| TransUnion Credit Reports |
Deal Management (1 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Desking & Deal Management |
Deal Types (1 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Wholesale, Cash, Retail & BHPH Support |
Engagement (0 vs 1)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Automated Drip Engagement |
Finance (7 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| AUL Integration | ||
| Credit Application | ||
| F&I Express Integration | ||
| Finance & Insurance Calculation | ||
| GWC Integration | ||
| Integrated Lender Rate Sheets | ||
| Westlake Financial Integration |
Integration (2 vs 6)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| 3rd Party Widget Integrations | ||
| Automatically Import Leads | ||
| Calendar Sync | ||
| Import Database from Any CRM | ||
| Lead Source Connections | ||
| Open Platform | ||
| Push Leads Into CRM | ||
| Two-Way Email Sync |
Integrations (1 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Service Contract Company Integrations |
Inventory (7 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Auction Run List | ||
| Automatic VIN Decoding | ||
| Full Inventory Merchandising | ||
| Inventory Import & Distribution | ||
| Inventory Management | ||
| Recondition Management | ||
| Window Stickers & Hang Tags |
Lead Management (4 vs 1)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Custom Sales Rep Lead Assignment | ||
| Duplicate Lead Detection & Management | ||
| Internet Lead Management | ||
| Lead Integration from 3rd Party Listings | ||
| Manually Add Leads |
Lending (4 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| CUDL Integration | ||
| Dealertrack Integration | ||
| RouteOne Integration | ||
| Send & Receive Deals from 1200+ Lenders |
Marketing (14 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Access to 30+ Marketing Sites | ||
| Automated Classified Listings | ||
| Buyer's Guides | ||
| Campaign Management | ||
| Campaign Marketing with Event Automation | ||
| Campaign Tracking and Reporting | ||
| Digital Marketing | ||
| Online Ad Post Premium | ||
| Reputation Management | ||
| Retargeting on Google Display Network | ||
| SEM / PPC Ad Management | ||
| SEO Professional Services | ||
| SiriusXM Radio | ||
| Technical On-Site SEO |
Media (4 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Advanced Photo Overlay & Editing | ||
| FlickFusion Photo & Video | ||
| Photo Overlay Templates | ||
| Photo Slideshow and Video Editing |
Mobile (5 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Driver's License Scan | ||
| Mobile App Access | ||
| Receive Realtime Notifications | ||
| VIN Scan | ||
| Vehicle Book Values |
Notifications (1 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Real-time Lead Engagement Notifications |
Operations (5 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Recon & Service Bay Management | ||
| Repair History & Service Status Updates | ||
| Service Job & Repair Tracking | ||
| Service Scheduling | ||
| Technician Assignment & Time Tracking |
Organization (0 vs 6)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Calendar Appointments | ||
| Daily Hotsheet | ||
| Deal Tracking | ||
| File Storage | ||
| Smart Lists | ||
| Teams Within Teams |
Payments (1 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Credit Card & ACH Payment Processing |
Pricing Intelligence (3 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Carketa | ||
| MAX Digital Market Demand & Pricing | ||
| Market Pricing |
Reporting (10 vs 4)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Activity Reporting | ||
| Advanced Reporting | ||
| Agent Activity Reporting | ||
| BHPH Portfolio & Collection Monitoring | ||
| Call Reporting | ||
| Dashboards & Reporting | ||
| Lead Source Reporting | ||
| Manage Inventory Costs, Aging & Profitability | ||
| Marketing Spend and ROI Tracking | ||
| Real-time Financial Reports | ||
| Sales Activity and Effectiveness Tracking | ||
| Sales Revenue & Profitability Reporting | ||
| Scheduled Reports | ||
| Website Traffic Effectiveness Measurement |
Sales (6 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Customer Credit Information Viewing | ||
| Deal Driver Pre-qualification | ||
| Digital Retailing Solution | ||
| Instant Pre-qualification | ||
| Personalized Monthly Payment Calculation | ||
| Shop by Payment Feature |
Support (2 vs 9)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| 24/7 Phone & Email Support | ||
| Dedicated Success Manager | ||
| Dedicated Website & Support Team | ||
| Enhanced Onboarding | ||
| Enhanced Support & Training | ||
| Help Connecting Lead Sources | ||
| Help Importing Contacts | ||
| Personalized Onboarding | ||
| Premium Training and Implementation | ||
| Priority Support | ||
| Setup & Training |
Valuation (5 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Black Book Integration | ||
| J.D. Power Values | ||
| Kelley Blue Book Integration | ||
| Manheim Market Report (MMR) | ||
| Vehicle Booking Services |
Vehicle Intelligence (4 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| AutoCheck Predicted Reliability Score | ||
| AutoCheck Reports | ||
| NMVTIS Reports | ||
| Vehicle History Reports |
Vehicle Management (1 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Vehicle Registration, Titling & Temp Tags |
Web (14 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Chat Services | ||
| Custom Responsive Websites | ||
| Customer Banner & Branding | ||
| DC Chat | ||
| Dealer Stock Photography Library | ||
| Dealer Websites | ||
| Enhanced Vehicle Detail Pages | ||
| Free SSL & HTTPS Hosting | ||
| Interactive Animated Banners | ||
| Mobile Optimized Design | ||
| Over 40 Design Themes | ||
| Premium Website Design | ||
| Secured Credit Apps & Forms | ||
| Unlimited Website Requests & Updates |
Workflow (4 vs 0)
| Feature | DealerCenter | Follow Up Boss |
|---|---|---|
| Appointment & Activity Management | ||
| Customer Check-In Workflow | ||
| Road to the Sale (RTTS) Customization | ||
| Tasks & Workflow Management |
Unique Features
Only in DealerCenter (146)
Automated Journal Entry Posting
Expense & Payment Management
Integrated Accounting
Integrated Accounting with QuickBooks
Real-time Showroom/Lot Activity
User Level Assignments
AI Auto Responder
Automatic Personalized Lead Response
Smart Follow-up Sequences
Automated Workflows
Automated Recurring Customer Payments
Buy Here Pay Here (BHPH) Module
Collections & Workflow Management
Portfolio Management
Portfolio Selling Through Agora
Related Finance Company (RFC) Management
Call Recording
Click to Call & Recording
eFax
Email & SMS Integration
+ 126 more unique features
Only in Follow Up Boss (60)
FUB AI
Predictive Lead Prioritization
Smart Messages
Smart Summaries
Suggested Tasks
Lead and Activity Notifications
Email Open & Click Tracking
Action Plan Sharing Library
Action Plans
Advanced Lead Distribution
Automated Task Assignment
Automatic Call Logging
First to Claim Lead Distribution
Lead Distribution
Collaborate with Lenders
Collaborators
Mentions
Shared Inboxes/Ring Groups
Team Collaboration
Team Inboxes
+ 40 more unique features
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