Cvent vs Universe
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Cvent offers fewer features (45 vs 64) and more integrations (28 vs 9). Starting price: Cvent at $599/mo vs Universe at Contact Sales. Cvent has 43 unique features while Universe has 62 unique features, with 2 features in common.
| Cvent | Universe | |
|---|---|---|
| Category | Event Management | Event Management |
| Total Features | 45 | 64 |
| AI-Powered Features | 6 | 0 |
| Starting Price | $599/mo | Contact Sales |
| Pricing Tiers | 4 | 3 |
| Integrations | 28 | 9 |
| Shared Features | 2 | |
| Shared Integrations | 4 | |
| Data Quality | 73% | 90% |
Feature Comparison by Category
Administration (1 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| Credential Management |
Analytics (6 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| Attendee Analytics | ||
| Attendee Engagement Scoring | ||
| Concurrent Session Tracking | ||
| Custom Reporting | ||
| Post-Event Insights | ||
| ROI Tracking |
Analytics & Reporting (0 vs 6)
| Feature | Cvent | Universe |
|---|---|---|
| Account Dashboard | ||
| Audience Insights | ||
| Customized Recurring Reports | ||
| Detailed Cross-Event Analytics | ||
| Integrated Conversion Tracking | ||
| Real-time Analytics and Insights |
CRM (1 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| Attendee Database |
Check-in (3 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| Badge Printing | ||
| Mobile Check-in | ||
| On-Site Badges |
Checkout (0 vs 3)
| Feature | Cvent | Universe |
|---|---|---|
| Checkout Customization | ||
| Custom Checkout Questions | ||
| Waiting Room |
Communication (0 vs 4)
| Feature | Cvent | Universe |
|---|---|---|
| Automatic Email Reminders | ||
| Custom Order Messages | ||
| Purchase Receipts | ||
| Ticket Resend |
Content (2 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| Document Management | ||
| Video Content Library |
Customer Service (0 vs 3)
| Feature | Cvent | Universe |
|---|---|---|
| Extended Chargeback Support | ||
| Refund Management | ||
| Standard Chargeback Support |
Customization (1 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| White Label Solution |
Data (1 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| Data Export |
Data Management (0 vs 1)
| Feature | Cvent | Universe |
|---|---|---|
| Data Ownership |
Developer Tools (0 vs 3)
| Feature | Cvent | Universe |
|---|---|---|
| GraphQL API | ||
| Open API | ||
| Webhooks |
Engagement (2 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| Attendance Rate Optimization | ||
| Live Polling & Surveys |
Event Management (0 vs 4)
| Feature | Cvent | Universe |
|---|---|---|
| Event Creation | ||
| Event Manager | ||
| Inventory Control | ||
| Timed-Entry Schedule Management |
Exhibitor (1 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| Exhibitor Management |
Feedback (1 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| Survey & Feedback |
Finance (2 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| Budget & Financial Reporting | ||
| Payment Processing |
Forms (1 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| Form Builder |
Hybrid (1 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| Hybrid Event Management |
Integration (1 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| API Access |
Lead Management (1 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| Lead Retrieval |
Marketing (2 vs 5)
| Feature | Cvent | Universe |
|---|---|---|
| Distribution Network | ||
| Email Marketing Automation | ||
| Fan Data Access | ||
| Marketing Strategy | ||
| Partner Marketing Services | ||
| Pre-Event Marketing | ||
| Sponsorship Opportunities |
Mobile (1 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| Mobile Event App |
Networking (1 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| Networking Matching |
Onsite Management (0 vs 4)
| Feature | Cvent | Universe |
|---|---|---|
| Custom Badges | ||
| Custom Paper Tickets | ||
| RFID Access Control | ||
| Scan and Sell at Door |
Operations (1 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| Capacity Management |
Organization (1 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| Multi-Event Management |
Payments (0 vs 8)
| Feature | Cvent | Universe |
|---|---|---|
| Additional Fee Options | ||
| Advanced Payouts | ||
| Cardholder Presales | ||
| Fee Control | ||
| Multiple Payment Methods | ||
| Payment Plans | ||
| Payment Processing | ||
| Tax Management |
Pricing (1 vs 2)
| Feature | Cvent | Universe |
|---|---|---|
| Dynamic Pricing | ||
| Pricing Optimization Analysis |
Program (2 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| Session Scheduling | ||
| Speaker Management |
Registration (4 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| Attendee Pre-Registration | ||
| Event Registration | ||
| Guest Management | ||
| Waitlist Management |
Sales Channels (0 vs 6)
| Feature | Cvent | Universe |
|---|---|---|
| Partner Affiliate Channels | ||
| Sell on Facebook | ||
| Sell on Ticketmaster | ||
| Sell on Universe Discover | ||
| Sell on Your Website | ||
| Website Embed |
Seating (1 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| Seating Management |
Security (1 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| SSO Authentication |
Sponsorship (1 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| Sponsorship Management |
Support (0 vs 7)
| Feature | Cvent | Universe |
|---|---|---|
| Contact Center Support | ||
| Dedicated Account Manager | ||
| Email Support | ||
| Online Help Center | ||
| Onsite Support | ||
| Priority Email Support | ||
| Scalable Customer Support |
Surveys (1 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| Survey Creation & Distribution |
Team Management (0 vs 1)
| Feature | Cvent | Universe |
|---|---|---|
| Team Permissions |
Ticket Management (0 vs 7)
| Feature | Cvent | Universe |
|---|---|---|
| Date and Time Changes | ||
| Digital QR-Coded Tickets | ||
| Ticket Transfers | ||
| Ticket Upgrades | ||
| Tiered Ticketing | ||
| Unlimited Add-ons | ||
| Unlimited Ticket Types |
Ticketing (1 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| Ticketing & Admission |
Venue (1 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| Venue Management |
Virtual Events (1 vs 0)
| Feature | Cvent | Universe |
|---|---|---|
| Virtual Event Platform |
Unique Features
Only in Cvent (43)
Credential Management
Attendee Analytics
Attendee Engagement Scoring
Concurrent Session Tracking
Custom Reporting
Post-Event Insights
ROI Tracking
Badge Printing
Mobile Check-in
On-Site Badges
Document Management
Video Content Library
Attendee Database
White Label Solution
Data Export
Attendance Rate Optimization
Live Polling & Surveys
Exhibitor Management
Survey & Feedback
Budget & Financial Reporting
+ 23 more unique features
Only in Universe (62)
Account Dashboard
Audience Insights
Customized Recurring Reports
Detailed Cross-Event Analytics
Integrated Conversion Tracking
Real-time Analytics and Insights
Checkout Customization
Custom Checkout Questions
Waiting Room
Automatic Email Reminders
Custom Order Messages
Purchase Receipts
Ticket Resend
Extended Chargeback Support
Refund Management
Standard Chargeback Support
Data Ownership
GraphQL API
Open API
Webhooks
+ 42 more unique features
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