Channels vs RingCentral Video
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Channels offers more features (37 vs 35) and fewer integrations (6 vs 7). Starting price: Channels at $29/mo vs RingCentral Video at Free. Channels has 37 unique features while RingCentral Video has 35 unique features, with 0 features in common.
| Channels | RingCentral Video | |
|---|---|---|
| Category | Video Conferencing | Video Conferencing |
| Total Features | 37 | 35 |
| AI-Powered Features | 1 | 3 |
| Starting Price | $29/mo | Free |
| Pricing Tiers | 4 | 2 |
| Integrations | 6 | 7 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 80% | 80% |
Feature Comparison by Category
AI Features (0 vs 1)
| Feature | Channels | RingCentral Video |
|---|---|---|
| Live Transcription |
Access Control (0 vs 1)
| Feature | Channels | RingCentral Video |
|---|---|---|
| Guest Allowance |
Accessibility (0 vs 3)
| Feature | Channels | RingCentral Video |
|---|---|---|
| Mobile App Support | ||
| Multi-Device Support | ||
| Web Browser Support |
Administration (0 vs 1)
| Feature | Channels | RingCentral Video |
|---|---|---|
| Team Administration |
Analytics & Reporting (0 vs 1)
| Feature | Channels | RingCentral Video |
|---|---|---|
| Advanced Meeting Insights |
Call Management (7 vs 0)
| Feature | Channels | RingCentral Video |
|---|---|---|
| Call Distribution Rules | ||
| Call Forwarding | ||
| Customer Recognition | ||
| Do Not Disturb Mode | ||
| Interactive Voice Response (IVR) | ||
| Welcome Message | ||
| Working Hours |
Calling (2 vs 0)
| Feature | Channels | RingCentral Video |
|---|---|---|
| Free Incoming Calls | ||
| Unlimited Minutes to US & Canada |
Collaboration (0 vs 3)
| Feature | Channels | RingCentral Video |
|---|---|---|
| File Sharing | ||
| Screen Sharing | ||
| Whiteboard |
Compliance (0 vs 3)
| Feature | Channels | RingCentral Video |
|---|---|---|
| GDPR Compliance | ||
| HIPAA Compliance | ||
| HITRUST Compliance |
Contact Management (2 vs 0)
| Feature | Channels | RingCentral Video |
|---|---|---|
| Contact Tags | ||
| Custom Notes |
Customer Support (1 vs 0)
| Feature | Channels | RingCentral Video |
|---|---|---|
| Web Call Widget |
Customization (1 vs 0)
| Feature | Channels | RingCentral Video |
|---|---|---|
| Web Call Personalization |
Engagement (0 vs 1)
| Feature | Channels | RingCentral Video |
|---|---|---|
| Participant Reactions |
Integration (0 vs 3)
| Feature | Channels | RingCentral Video |
|---|---|---|
| Calendar Integration | ||
| Google Drive Integration | ||
| RingCentral Add-Ins |
Integrations (2 vs 0)
| Feature | Channels | RingCentral Video |
|---|---|---|
| API | ||
| Webhooks |
Meeting Features (0 vs 1)
| Feature | Channels | RingCentral Video |
|---|---|---|
| Back Camera Sharing |
Meeting Management (0 vs 6)
| Feature | Channels | RingCentral Video |
|---|---|---|
| Breakout Rooms | ||
| Device Switching | ||
| Personalized Meeting Links | ||
| Team Connect | ||
| Team Huddle | ||
| Unlimited Video Meetings |
Messaging (1 vs 1)
| Feature | Channels | RingCentral Video |
|---|---|---|
| SMS | ||
| Team Messaging |
Phone Numbers (5 vs 0)
| Feature | Channels | RingCentral Video |
|---|---|---|
| Free Phone Number | ||
| International Numbers | ||
| Number Porting | ||
| Toll-free Numbers | ||
| Using Your Own Number |
Quality Assurance (1 vs 0)
| Feature | Channels | RingCentral Video |
|---|---|---|
| Live Listening |
Reporting (6 vs 0)
| Feature | Channels | RingCentral Video |
|---|---|---|
| Advanced Data Export | ||
| Call Recordings | ||
| Calls History | ||
| Custom Reports | ||
| Data Export | ||
| Real Time Dashboard |
Sales (1 vs 0)
| Feature | Channels | RingCentral Video |
|---|---|---|
| Outbound Calls |
Security (0 vs 5)
| Feature | Channels | RingCentral Video |
|---|---|---|
| Dynamic End-to-End Encryption | ||
| Multi-Layer Security | ||
| Password Protection | ||
| User Authentication | ||
| Waiting Room |
Support (2 vs 0)
| Feature | Channels | RingCentral Video |
|---|---|---|
| 24/7 Chat Support | ||
| 24/7 Phone Support |
Task Management (0 vs 1)
| Feature | Channels | RingCentral Video |
|---|---|---|
| Task Management |
Team Management (1 vs 0)
| Feature | Channels | RingCentral Video |
|---|---|---|
| User Groups |
User Interface (3 vs 0)
| Feature | Channels | RingCentral Video |
|---|---|---|
| Chrome Extension | ||
| Mobile App | ||
| Web-based Panel |
Video Features (0 vs 2)
| Feature | Channels | RingCentral Video |
|---|---|---|
| Presentation Modes | ||
| Virtual Backgrounds |
Video Quality (0 vs 1)
| Feature | Channels | RingCentral Video |
|---|---|---|
| HD Video and Audio |
Voicemail (2 vs 0)
| Feature | Channels | RingCentral Video |
|---|---|---|
| Voicedrop | ||
| Voicemail |
Workflow (0 vs 1)
| Feature | Channels | RingCentral Video |
|---|---|---|
| Customizable Workflows |
Unique Features
Only in Channels (37)
Call Distribution Rules
Call Forwarding
Customer Recognition
Do Not Disturb Mode
Interactive Voice Response (IVR)
Welcome Message
Working Hours
Free Incoming Calls
Unlimited Minutes to US & Canada
Contact Tags
Custom Notes
Web Call Widget
Web Call Personalization
API
Webhooks
SMS
Free Phone Number
International Numbers
Number Porting
Toll-free Numbers
+ 17 more unique features
Only in RingCentral Video (35)
Guest Allowance
Mobile App Support
Multi-Device Support
Web Browser Support
Team Administration
Live Transcription
Advanced Meeting Insights
File Sharing
Screen Sharing
Whiteboard
GDPR Compliance
HIPAA Compliance
HITRUST Compliance
Participant Reactions
Calendar Integration
Google Drive Integration
RingCentral Add-Ins
Back Camera Sharing
Breakout Rooms
Device Switching
+ 15 more unique features
View Channels details View RingCentral Video details Channels alternatives RingCentral Video alternatives
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