Countly vs Invoca
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Countly offers more features (83 vs 34) and more integrations (9 vs 2). Starting price: Countly at $40/mo vs Invoca at Contact Sales. Countly has 83 unique features while Invoca has 34 unique features, with 0 features in common.
| Countly | Invoca | |
|---|---|---|
| Category | Analytics | Analytics |
| Total Features | 83 | 34 |
| AI-Powered Features | 2 | 14 |
| Starting Price | $40/mo | Contact Sales |
| Pricing Tiers | 3 | 5 |
| Integrations | 9 | 2 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 70% |
Feature Comparison by Category
AI (2 vs 0)
| Feature | Countly | Invoca |
|---|---|---|
| AI Agent Cee | ||
| AI-powered Analytics |
AI / Analytics (0 vs 6)
| Feature | Countly | Invoca |
|---|---|---|
| AI Call Summaries | ||
| Keyword Spotting | ||
| Sentiment Analysis | ||
| Signal AI | ||
| Signal AI Discovery | ||
| Signal AI Studio |
AI / Automation (0 vs 1)
| Feature | Countly | Invoca |
|---|---|---|
| AI Messaging Agents |
AI / Quality Management (0 vs 1)
| Feature | Countly | Invoca |
|---|---|---|
| PreSense |
Affiliate / Revenue (0 vs 1)
| Feature | Countly | Invoca |
|---|---|---|
| Payout Assignment |
Alerts / Monitoring (0 vs 1)
| Feature | Countly | Invoca |
|---|---|---|
| Real-Time Alerts |
Analytics (29 vs 0)
| Feature | Countly | Invoca |
|---|---|---|
| Acquisition | ||
| Activity Map | ||
| Browsers | ||
| Consolidate | ||
| Data Points | ||
| Densities | ||
| Desktop Analytics | ||
| Drill (Advanced Segmentation) | ||
| Events | ||
| Flows | ||
| Formulas | ||
| Funnels | ||
| Geo | ||
| Heatmaps | ||
| Languages |
Analytics / Customization (0 vs 1)
| Feature | Countly | Invoca |
|---|---|---|
| Custom Signals |
Analytics / Monitoring (0 vs 1)
| Feature | Countly | Invoca |
|---|---|---|
| Unanswered Call Detection |
Analytics / Recording (0 vs 1)
| Feature | Countly | Invoca |
|---|---|---|
| Call Transcripts |
Analytics / Reporting (0 vs 1)
| Feature | Countly | Invoca |
|---|---|---|
| Advanced Report Access |
Automation / Integration (0 vs 1)
| Feature | Countly | Invoca |
|---|---|---|
| Conversation Data Automation |
Call Routing / AI (0 vs 1)
| Feature | Countly | Invoca |
|---|---|---|
| Dynamic Call Routing |
Call Routing / Agent Tools (0 vs 1)
| Feature | Countly | Invoca |
|---|---|---|
| Call Whisper |
Call Routing / Integration (0 vs 1)
| Feature | Countly | Invoca |
|---|---|---|
| Real-Time Webhooks |
Customization (1 vs 0)
| Feature | Countly | Invoca |
|---|---|---|
| White Labeling |
Data Integration (0 vs 2)
| Feature | Countly | Invoca |
|---|---|---|
| Enhanced Digital Data Capture | ||
| Offline Conversion Import |
Data Management (5 vs 0)
| Feature | Countly | Invoca |
|---|---|---|
| Data Manager | ||
| Data Migration | ||
| Data Populator | ||
| Filtering Rules | ||
| Incoming Data Logs |
Development / Testing (0 vs 1)
| Feature | Countly | Invoca |
|---|---|---|
| Sandbox Demo Environment |
Engagement (5 vs 0)
| Feature | Countly | Invoca |
|---|---|---|
| Content Builder | ||
| Geolocations | ||
| Journeys | ||
| Push Approver | ||
| Push Notifications |
Extensibility (1 vs 0)
| Feature | Countly | Invoca |
|---|---|---|
| Plugin Uploader |
Feedback (3 vs 0)
| Feature | Countly | Invoca |
|---|---|---|
| NPS® | ||
| Ratings | ||
| Surveys |
IVR / Call Routing (0 vs 1)
| Feature | Countly | Invoca |
|---|---|---|
| Custom IVR |
Infrastructure (1 vs 0)
| Feature | Countly | Invoca |
|---|---|---|
| Gateway |
Integration (1 vs 0)
| Feature | Countly | Invoca |
|---|---|---|
| App Consolidation |
Integration / Development (0 vs 1)
| Feature | Countly | Invoca |
|---|---|---|
| API and Webhook Integration |
Integration / Marketing (0 vs 1)
| Feature | Countly | Invoca |
|---|---|---|
| No-Code Integrations |
Integration / Telephony (0 vs 1)
| Feature | Countly | Invoca |
|---|---|---|
| SIP Integration |
Integrations (3 vs 0)
| Feature | Countly | Invoca |
|---|---|---|
| Adjust Integration | ||
| Hooks | ||
| Jira Integration |
Management (4 vs 0)
| Feature | Countly | Invoca |
|---|---|---|
| Config Transfer | ||
| Database Viewer | ||
| Groups | ||
| Server Logs |
Marketing / Affiliate (0 vs 1)
| Feature | Countly | Invoca |
|---|---|---|
| Campaign Syndication & Bundling |
Notifications (1 vs 0)
| Feature | Countly | Invoca |
|---|---|---|
| Alerts |
Performance Monitoring (3 vs 0)
| Feature | Countly | Invoca |
|---|---|---|
| Crashes and Errors | ||
| Performance Monitoring | ||
| Symbolication |
Privacy (1 vs 0)
| Feature | Countly | Invoca |
|---|---|---|
| Compliance Hub |
Professional Services (5 vs 0)
| Feature | Countly | Invoca |
|---|---|---|
| Custom Development | ||
| Plugin Development Support | ||
| SDK Integration Support | ||
| Server Installation | ||
| Server Maintenance |
Quality Management / AI (0 vs 1)
| Feature | Countly | Invoca |
|---|---|---|
| AI-Powered Quality Management |
Quality Management / Analytics (0 vs 2)
| Feature | Countly | Invoca |
|---|---|---|
| Agent Voice ID | ||
| Call Scorecards |
Quality Management / Coaching (0 vs 1)
| Feature | Countly | Invoca |
|---|---|---|
| Agent Coaching |
Recording / Compliance (0 vs 1)
| Feature | Countly | Invoca |
|---|---|---|
| Call Recording |
Reporting (3 vs 0)
| Feature | Countly | Invoca |
|---|---|---|
| Compare | ||
| Dashboards | ||
| Email Reports |
Security (12 vs 0)
| Feature | Countly | Invoca |
|---|---|---|
| Active Directory (SSO) | ||
| Audit Logs | ||
| Authentication Speed | ||
| Authentication and Authorization | ||
| Azure AD (SSO) | ||
| Cognito (SSO) | ||
| Configurable Password Policies | ||
| LDAP (SSO) | ||
| Okta (SSO) | ||
| Role-based User Management | ||
| Two-Factor Authentication | ||
| reCAPTCHA |
Security / Authentication (0 vs 1)
| Feature | Countly | Invoca |
|---|---|---|
| SAML Single Sign-On |
Security / Compliance (0 vs 1)
| Feature | Countly | Invoca |
|---|---|---|
| Redaction |
Segmentation (1 vs 0)
| Feature | Countly | Invoca |
|---|---|---|
| Cohorts |
Testing (2 vs 0)
| Feature | Countly | Invoca |
|---|---|---|
| A/B Testing | ||
| Remote Config |
Tracking / Analytics (0 vs 1)
| Feature | Countly | Invoca |
|---|---|---|
| Call Tracking |
Unique Features
Only in Countly (83)
AI Agent Cee
AI-powered Analytics
Acquisition
Activity Map
Browsers
Consolidate
Data Points
Densities
Desktop Analytics
Drill (Advanced Segmentation)
Events
Flows
Formulas
Funnels
Geo
Heatmaps
Languages
Mobile Analytics
Online Users
Retention
+ 63 more unique features
Only in Invoca (34)
Payout Assignment
AI Call Summaries
Keyword Spotting
Sentiment Analysis
Signal AI
Signal AI Discovery
Signal AI Studio
AI Messaging Agents
PreSense
Real-Time Alerts
Custom Signals
Unanswered Call Detection
Call Transcripts
Advanced Report Access
Conversation Data Automation
Call Whisper
Dynamic Call Routing
Real-Time Webhooks
Enhanced Digital Data Capture
Offline Conversion Import
+ 14 more unique features
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