Countly vs Heap

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Countly offers more features (83 vs 42) and fewer integrations (9 vs 27). Starting price: Countly at $40/mo vs Heap at $89/mo. Countly has 75 unique features while Heap has 34 unique features, with 8 features in common.

CountlyHeap
CategoryAnalyticsAnalytics
Total Features8342
AI-Powered Features23
Starting Price$40/mo$89/mo
Pricing Tiers34
Integrations927
Shared Features8
Shared Integrations2
Data Quality90%71%

Feature Comparison by Category

AI (2 vs 0)

FeatureCountlyHeap
AI Agent Cee
AI-powered Analytics

AI Features (0 vs 3)

FeatureCountlyHeap
Heap Answers
Predictive Analytics
Recommended Events

Administration (0 vs 2)

FeatureCountlyHeap
Role-based Access Control
SSO/SAML

Analysis (0 vs 9)

FeatureCountlyHeap
Benchmarking
Cohort Analysis
Funnel Analysis
Funnels
Goal Tracking
Retention Analysis
SQL Queries
Session Replay
User Profiles

Analytics (29 vs 0)

FeatureCountlyHeap
Acquisition
Activity Map
Browsers
Consolidate
Data Points
Densities
Desktop Analytics
Drill (Advanced Segmentation)
Events
Flows
Formulas
Funnels
Geo
Heatmaps
Languages

Attribution (0 vs 1)

FeatureCountlyHeap
Multi-touch Attribution

Compliance (0 vs 4)

FeatureCountlyHeap
Audit Logs
Data Governance
Data Privacy Controls
GDPR Compliance Tools

Customization (1 vs 0)

FeatureCountlyHeap
White Labeling

Data Collection (0 vs 5)

FeatureCountlyHeap
Autocapture
Cross-domain Tracking
Custom Events via Server-side SDK
Custom Properties
Event Definitions

Data Management (5 vs 0)

FeatureCountlyHeap
Data Manager
Data Migration
Data Populator
Filtering Rules
Incoming Data Logs

Engagement (5 vs 0)

FeatureCountlyHeap
Content Builder
Geolocations
Journeys
Push Approver
Push Notifications

Experimentation (0 vs 2)

FeatureCountlyHeap
A/B Testing
Feature Flagging

Extensibility (1 vs 0)

FeatureCountlyHeap
Plugin Uploader

Feedback (3 vs 0)

FeatureCountlyHeap
NPS®
Ratings
Surveys

Infrastructure (1 vs 0)

FeatureCountlyHeap
Gateway

Integration (1 vs 3)

FeatureCountlyHeap
API
App Consolidation
Data Export
Data Warehouse Sync

Integrations (3 vs 0)

FeatureCountlyHeap
Adjust Integration
Hooks
Jira Integration

Management (4 vs 0)

FeatureCountlyHeap
Config Transfer
Database Viewer
Groups
Server Logs

Mobile (0 vs 1)

FeatureCountlyHeap
Mobile App Analytics

Monetization (0 vs 1)

FeatureCountlyHeap
Revenue Tracking

Monitoring (0 vs 2)

FeatureCountlyHeap
Alerts
Error Tracking

Notifications (1 vs 0)

FeatureCountlyHeap
Alerts

Performance (0 vs 1)

FeatureCountlyHeap
Web Performance Monitoring

Performance Monitoring (3 vs 0)

FeatureCountlyHeap
Crashes and Errors
Performance Monitoring
Symbolication

Privacy (1 vs 0)

FeatureCountlyHeap
Compliance Hub

Professional Services (5 vs 0)

FeatureCountlyHeap
Custom Development
Plugin Development Support
SDK Integration Support
Server Installation
Server Maintenance

Reporting (3 vs 4)

FeatureCountlyHeap
Compare
Custom Dashboards
Dashboards
Email Reports
Real-time Dashboards
Scheduled Reports

Security (12 vs 0)

FeatureCountlyHeap
Active Directory (SSO)
Audit Logs
Authentication Speed
Authentication and Authorization
Azure AD (SSO)
Cognito (SSO)
Configurable Password Policies
LDAP (SSO)
Okta (SSO)
Role-based User Management
Two-Factor Authentication
reCAPTCHA

Segmentation (1 vs 2)

FeatureCountlyHeap
Advanced Segmentation
Cohorts
User Segments

Testing (2 vs 0)

FeatureCountlyHeap
A/B Testing
Remote Config

Visualization (0 vs 2)

FeatureCountlyHeap
Heatmaps
Journeys

Unique Features

Only in Countly (75)

AI Agent Cee
AI-powered Analytics
Acquisition
Activity Map
Browsers
Consolidate
Data Points
Densities
Desktop Analytics
Drill (Advanced Segmentation)
Events
Flows
Formulas
Geo
Languages
Mobile Analytics
Online Users
Retention
Revenue
Session Analytics

+ 55 more unique features

Only in Heap (34)

Role-based Access Control
SSO/SAML
Heap Answers
Predictive Analytics
Recommended Events
Benchmarking
Cohort Analysis
Funnel Analysis
Goal Tracking
Retention Analysis
Session Replay
SQL Queries
Multi-touch Attribution
Data Governance
Data Privacy Controls
GDPR Compliance Tools
Autocapture
Cross-domain Tracking
Custom Events via Server-side SDK
Custom Properties

+ 14 more unique features

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