Copper vs Zendesk Sell
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Copper offers more features (61 vs 29) and more integrations (18 vs 8). Starting price: Copper at $12/mo vs Zendesk Sell at $19/mo. Copper has 60 unique features while Zendesk Sell has 28 unique features, with 1 features in common.
| Copper | Zendesk Sell | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 61 | 29 |
| AI-Powered Features | 5 | 0 |
| Starting Price | $12/mo | $19/mo |
| Pricing Tiers | 4 | 4 |
| Integrations | 18 | 8 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 70% |
Feature Comparison by Category
AI (3 vs 0)
| Feature | Copper | Zendesk Sell |
|---|---|---|
| AI Email Re-writer | ||
| AI Email Template Generator | ||
| Contact & Teammate Suggestions |
Admin (5 vs 0)
| Feature | Copper | Zendesk Sell |
|---|---|---|
| Data Import & Export | ||
| Multi-currency | ||
| Sign in with Google | ||
| Single Sign-On (Okta) | ||
| Team Permissions |
Administration (0 vs 1)
| Feature | Copper | Zendesk Sell |
|---|---|---|
| Advanced Permissions and Roles |
Automation (4 vs 3)
| Feature | Copper | Zendesk Sell |
|---|---|---|
| Feedback Requests | ||
| Pipeline Automations | ||
| Sales Triggers | ||
| Sequences | ||
| Task & Workflow Automation | ||
| Task Automation | ||
| Workflow Automation |
Collaboration (3 vs 0)
| Feature | Copper | Zendesk Sell |
|---|---|---|
| Activity Feed | ||
| Global Activity Feed | ||
| Team Collaboration |
Communication (1 vs 2)
| Feature | Copper | Zendesk Sell |
|---|---|---|
| Call and Text | ||
| Power Dialer | ||
| SMS Logging |
Core CRM (0 vs 3)
| Feature | Copper | Zendesk Sell |
|---|---|---|
| Activity Tracking | ||
| Centralized Platform | ||
| Contact and Deal Management |
Customization (2 vs 1)
| Feature | Copper | Zendesk Sell |
|---|---|---|
| Custom Fields | ||
| Remove Copper Branding | ||
| Zendesk Sunshine Custom Objects |
Data Management (1 vs 0)
| Feature | Copper | Zendesk Sell |
|---|---|---|
| Contact Enrichment |
Document Management (2 vs 0)
| Feature | Copper | Zendesk Sell |
|---|---|---|
| Contracts & Proposals | ||
| File Uploading |
Email Marketing (8 vs 0)
| Feature | Copper | Zendesk Sell |
|---|---|---|
| Bulk Email | ||
| Email Automation | ||
| Email Click Tracking | ||
| Email Open Tracking | ||
| Email Series | ||
| Email Series & Automation | ||
| Email Templates & Merge Fields | ||
| Rekindle Emails |
Integration (10 vs 4)
| Feature | Copper | Zendesk Sell |
|---|---|---|
| API & Embedded Integration SDK | ||
| API Access | ||
| Chrome Extension | ||
| Complete Customer View | ||
| Email Integration | ||
| Gmail Integration | ||
| Google Calendar Sync | ||
| Google Contact Sync | ||
| Google Drive Integration | ||
| Google Sheets & Looker Studio Integration | ||
| Google Workspace Integration | ||
| LinkedIn Integration | ||
| Zapier Integration | ||
| Zendesk Marketplace |
Lead Generation (3 vs 0)
| Feature | Copper | Zendesk Sell |
|---|---|---|
| Business Card Scanning | ||
| Contact Forms |
Mobile (1 vs 1)
| Feature | Copper | Zendesk Sell |
|---|---|---|
| Mobile App |
Organization (0 vs 1)
| Feature | Copper | Zendesk Sell |
|---|---|---|
| Smart Lists and Templates |
Productivity (2 vs 1)
| Feature | Copper | Zendesk Sell |
|---|---|---|
| Notes, Activities & Tasks | ||
| Reminders | ||
| Task Player |
Project Management (3 vs 0)
| Feature | Copper | Zendesk Sell |
|---|---|---|
| Customizable Project Pipelines | ||
| Project Management | ||
| Project Pipeline Templates |
Reporting (5 vs 1)
| Feature | Copper | Zendesk Sell |
|---|---|---|
| Activity Report | ||
| Custom Reports | ||
| Pipeline Reports | ||
| Reporting | ||
| Revenue Tracking | ||
| Subscriptions |
Reporting & Analytics (0 vs 6)
| Feature | Copper | Zendesk Sell |
|---|---|---|
| Accurate Forecasting | ||
| Activity Reporting | ||
| Advanced Analytics | ||
| Custom Dashboards | ||
| Performance Metrics | ||
| Pipeline Analysis |
Sales Engagement (0 vs 5)
| Feature | Copper | Zendesk Sell |
|---|---|---|
| Bulk Outreach | ||
| Deal Scoring | ||
| Lead Generation | ||
| Lead Scoring | ||
| Sales Engagement Tools |
Sales Management (4 vs 0)
| Feature | Copper | Zendesk Sell |
|---|---|---|
| Customizable Sales Pipelines | ||
| Deal Management | ||
| Sales Pipeline Templates | ||
| Sales Pipelines |
Support (2 vs 0)
| Feature | Copper | Zendesk Sell |
|---|---|---|
| Personal Onboarding | ||
| Premium Support |
Task Management (1 vs 0)
| Feature | Copper | Zendesk Sell |
|---|---|---|
| Tasks |
Templates (1 vs 0)
| Feature | Copper | Zendesk Sell |
|---|---|---|
| Templates |
Unique Features
Only in Copper (60)
Data Import & Export
Multi-currency
Sign in with Google
Single Sign-On (Okta)
Team Permissions
AI Email Re-writer
AI Email Template Generator
Contact & Teammate Suggestions
Feedback Requests
Pipeline Automations
Task & Workflow Automation
Workflow Automation
Activity Feed
Global Activity Feed
Team Collaboration
SMS Logging
Custom Fields
Remove Copper Branding
Contact Enrichment
Contracts & Proposals
+ 40 more unique features
Only in Zendesk Sell (28)
Advanced Permissions and Roles
Sales Triggers
Sequences
Task Automation
Call and Text
Power Dialer
Activity Tracking
Centralized Platform
Contact and Deal Management
Zendesk Sunshine Custom Objects
API Access
Complete Customer View
Email Integration
Zendesk Marketplace
Smart Lists and Templates
Task Player
Subscriptions
Accurate Forecasting
Activity Reporting
Advanced Analytics
+ 8 more unique features
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