Copper vs Salesforce Agentforce 360

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Copper offers more features (61 vs 29) and more integrations (18 vs 9). Starting price: Copper at $12/mo vs Salesforce Agentforce 360 at Contact Sales. Copper has 61 unique features while Salesforce Agentforce 360 has 29 unique features, with 0 features in common.

CopperSalesforce Agentforce 360
CategoryCRMCRM
Total Features6129
AI-Powered Features518
Starting Price$12/moContact Sales
Pricing Tiers43
Integrations189
Shared Features0
Shared Integrations1
Data Quality95%70%

Feature Comparison by Category

AI (3 vs 0)

FeatureCopperSalesforce Agentforce 360
AI Email Re-writer
AI Email Template Generator
Contact & Teammate Suggestions

AI Agent Configuration (0 vs 1)

FeatureCopperSalesforce Agentforce 360
Topics

AI Agent Development (0 vs 3)

FeatureCopperSalesforce Agentforce 360
Apex Development
No-Code AI Agent Builder
Prompt Templates

AI Agent Management (0 vs 1)

FeatureCopperSalesforce Agentforce 360
Agentforce 360 Platform

AI Safety / Security (0 vs 1)

FeatureCopperSalesforce Agentforce 360
Action Guardrails

Admin (5 vs 0)

FeatureCopperSalesforce Agentforce 360
Data Import & Export
Multi-currency
Sign in with Google
Single Sign-On (Okta)
Team Permissions

Analytics (0 vs 1)

FeatureCopperSalesforce Agentforce 360
Real-Time Intelligence

Analytics / Reporting (0 vs 1)

FeatureCopperSalesforce Agentforce 360
Tableau

Application Development (0 vs 1)

FeatureCopperSalesforce Agentforce 360
Heroku

Automation (4 vs 2)

FeatureCopperSalesforce Agentforce 360
Digital Labor Automation
Feedback Requests
Flows
Pipeline Automations
Task & Workflow Automation
Workflow Automation

CRM Suite (0 vs 1)

FeatureCopperSalesforce Agentforce 360
Small Business Suite (Starter Suite)

Collaboration (3 vs 0)

FeatureCopperSalesforce Agentforce 360
Activity Feed
Global Activity Feed
Team Collaboration

Communication (1 vs 0)

FeatureCopperSalesforce Agentforce 360
SMS Logging

Communication / Collaboration (0 vs 1)

FeatureCopperSalesforce Agentforce 360
Slack Integration

Customer Service (0 vs 1)

FeatureCopperSalesforce Agentforce 360
Agentforce Service

Customization (2 vs 0)

FeatureCopperSalesforce Agentforce 360
Custom Fields
Remove Copper Branding

Data Management (1 vs 1)

FeatureCopperSalesforce Agentforce 360
Contact Enrichment
Data 360

Data Management / Integration (0 vs 1)

FeatureCopperSalesforce Agentforce 360
Zero Copy Partner Network

Document Management (2 vs 0)

FeatureCopperSalesforce Agentforce 360
Contracts & Proposals
File Uploading

E-commerce (0 vs 1)

FeatureCopperSalesforce Agentforce 360
Agentforce Commerce

Email Marketing (8 vs 0)

FeatureCopperSalesforce Agentforce 360
Bulk Email
Email Automation
Email Click Tracking
Email Open Tracking
Email Series
Email Series & Automation
Email Templates & Merge Fields
Rekindle Emails

Field Service (0 vs 1)

FeatureCopperSalesforce Agentforce 360
Agentforce Field Service

Integration (10 vs 1)

FeatureCopperSalesforce Agentforce 360
API & Embedded Integration SDK
Chrome Extension
Gmail Integration
Google Calendar Sync
Google Contact Sync
Google Drive Integration
Google Sheets & Looker Studio Integration
Google Workspace Integration
LinkedIn Integration
MuleSoft
Zapier Integration

Lead Generation (3 vs 0)

FeatureCopperSalesforce Agentforce 360
Business Card Scanning
Contact Forms

Marketing (0 vs 1)

FeatureCopperSalesforce Agentforce 360
Agentforce Marketing

Marketplace / Integrations (0 vs 1)

FeatureCopperSalesforce Agentforce 360
AppExchange

Mobile (1 vs 0)

FeatureCopperSalesforce Agentforce 360
Mobile App

Operations (0 vs 1)

FeatureCopperSalesforce Agentforce 360
Agentforce Revenue Operations

Platform (0 vs 1)

FeatureCopperSalesforce Agentforce 360
Customer 360

Productivity (2 vs 0)

FeatureCopperSalesforce Agentforce 360
Notes, Activities & Tasks
Reminders

Project Management (3 vs 0)

FeatureCopperSalesforce Agentforce 360
Customizable Project Pipelines
Project Management
Project Pipeline Templates

Reporting (5 vs 0)

FeatureCopperSalesforce Agentforce 360
Activity Report
Custom Reports
Pipeline Reports
Reporting
Revenue Tracking

Sales (0 vs 1)

FeatureCopperSalesforce Agentforce 360
Agentforce Sales

Sales Management (4 vs 0)

FeatureCopperSalesforce Agentforce 360
Customizable Sales Pipelines
Deal Management
Sales Pipeline Templates
Sales Pipelines

Security / AI Safety (0 vs 1)

FeatureCopperSalesforce Agentforce 360
Einstein Trust Layer

Services (0 vs 2)

FeatureCopperSalesforce Agentforce 360
Professional Services
Success Plans

Support (2 vs 0)

FeatureCopperSalesforce Agentforce 360
Personal Onboarding
Premium Support

Sustainability (0 vs 1)

FeatureCopperSalesforce Agentforce 360
Net Zero Cloud

Task Management (1 vs 0)

FeatureCopperSalesforce Agentforce 360
Tasks

Templates (1 vs 0)

FeatureCopperSalesforce Agentforce 360
Templates

User Interface (0 vs 1)

FeatureCopperSalesforce Agentforce 360
Conversational Interface

Unique Features

Only in Copper (61)

Data Import & Export
Multi-currency
Sign in with Google
Single Sign-On (Okta)
Team Permissions
AI Email Re-writer
AI Email Template Generator
Contact & Teammate Suggestions
Feedback Requests
Pipeline Automations
Task & Workflow Automation
Workflow Automation
Activity Feed
Global Activity Feed
Team Collaboration
SMS Logging
Custom Fields
Remove Copper Branding
Contact Enrichment
Contracts & Proposals

+ 41 more unique features

Only in Salesforce Agentforce 360 (29)

Topics
Apex Development
No-Code AI Agent Builder
Prompt Templates
Agentforce 360 Platform
Action Guardrails
Real-Time Intelligence
Tableau
Heroku
Digital Labor Automation
Flows
Slack Integration
Small Business Suite (Starter Suite)
Agentforce Service
Data 360
Zero Copy Partner Network
Agentforce Commerce
Agentforce Field Service
MuleSoft
Agentforce Marketing

+ 9 more unique features

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