Copper vs PhoneBurner
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Copper offers more features (61 vs 50) and more integrations (18 vs 5). Starting price: Copper at $12/mo vs PhoneBurner at $165/mo. Copper has 59 unique features while PhoneBurner has 48 unique features, with 2 features in common.
| Copper | PhoneBurner | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 61 | 50 |
| AI-Powered Features | 5 | 3 |
| Starting Price | $12/mo | $165/mo |
| Pricing Tiers | 4 | 6 |
| Integrations | 18 | 5 |
| Shared Features | 2 | |
| Shared Integrations | 1 | |
| Data Quality | 95% | 90% |
Feature Comparison by Category
AI (3 vs 0)
| Feature | Copper | PhoneBurner |
|---|---|---|
| AI Email Re-writer | ||
| AI Email Template Generator | ||
| Contact & Teammate Suggestions |
Admin (5 vs 0)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Data Import & Export | ||
| Multi-currency | ||
| Sign in with Google | ||
| Single Sign-On (Okta) | ||
| Team Permissions |
Automation (4 vs 3)
| Feature | Copper | PhoneBurner |
|---|---|---|
| 1-Click Voicemails | ||
| Feedback Requests | ||
| Pipeline Automations | ||
| SmartSender | ||
| Task & Workflow Automation | ||
| Workflow Automation |
Branding (0 vs 2)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Branded Email Templates | ||
| Email Signature Creator |
CRM (0 vs 1)
| Feature | Copper | PhoneBurner |
|---|---|---|
| CRM |
Calendar & Scheduling (0 vs 1)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Appointment Calendar |
Call Management (0 vs 2)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Call Transfer | ||
| Click-to-Call |
Call Quality (0 vs 3)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Delay-Free Connections | ||
| Krisp AI Noise Cancellation | ||
| Lag-Free Connections |
Coaching & Management (0 vs 1)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Live Call Coaching |
Collaboration (3 vs 0)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Activity Feed | ||
| Global Activity Feed | ||
| Team Collaboration |
Communication (1 vs 0)
| Feature | Copper | PhoneBurner |
|---|---|---|
| SMS Logging |
Compliance & Protection (0 vs 3)
| Feature | Copper | PhoneBurner |
|---|---|---|
| ARMOR® Spam Protection | ||
| Number Monitoring | ||
| SPAM Flag Remediation |
Connection Methods (0 vs 3)
| Feature | Copper | PhoneBurner |
|---|---|---|
| ConnectMe Dial-in | ||
| Dial Direct | ||
| Softphone Dialing |
Core Dialing (0 vs 1)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Power Dialer |
Customization (2 vs 1)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Custom Dispositions | ||
| Custom Fields | ||
| Remove Copper Branding |
Data Management (1 vs 0)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Contact Enrichment |
Document Management (2 vs 0)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Contracts & Proposals | ||
| File Uploading |
Email Marketing (8 vs 0)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Bulk Email | ||
| Email Automation | ||
| Email Click Tracking | ||
| Email Open Tracking | ||
| Email Series | ||
| Email Series & Automation | ||
| Email Templates & Merge Fields | ||
| Rekindle Emails |
Inbound Management (0 vs 3)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Answer Callbacks | ||
| Call Forwarding | ||
| Custom Inbound Routing |
Infrastructure (0 vs 2)
| Feature | Copper | PhoneBurner |
|---|---|---|
| 99.9% Uptime | ||
| Tier 1 Carrier Network |
Integration (10 vs 1)
| Feature | Copper | PhoneBurner |
|---|---|---|
| API & Embedded Integration SDK | ||
| Chrome Extension | ||
| Gmail Integration | ||
| Google Calendar Sync | ||
| Google Contact Sync | ||
| Google Drive Integration | ||
| Google Sheets & Looker Studio Integration | ||
| Google Workspace Integration | ||
| LinkedIn Integration | ||
| Open API | ||
| Zapier Integration |
Lead Generation (3 vs 0)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Business Card Scanning | ||
| Contact Forms |
Lead Intelligence (0 vs 2)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Bulk Analysis Tool | ||
| Connect Scores |
Lead Management (0 vs 2)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Lead Management | ||
| Smart Lead Distribution |
Messaging (0 vs 2)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Email Sending | ||
| SMS Messaging |
Mobile (1 vs 0)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Mobile App |
Phone Numbers (0 vs 1)
| Feature | Copper | PhoneBurner |
|---|---|---|
| PhoneBurner Numbers |
Productivity (2 vs 0)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Notes, Activities & Tasks | ||
| Reminders |
Project Management (3 vs 0)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Customizable Project Pipelines | ||
| Project Management | ||
| Project Pipeline Templates |
Recording & Analytics (0 vs 1)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Call Recording & Transcription |
Reporting (5 vs 7)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Activity Report | ||
| Custom Reports | ||
| Dial Session Reports | ||
| Inbound Call Insights | ||
| Live Dashboard | ||
| Performance Tracking | ||
| Pipeline Reports | ||
| Real-Time Leaderboards | ||
| Reporting | ||
| Reporting & Analytics | ||
| Revenue Tracking |
Sales Management (4 vs 0)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Customizable Sales Pipelines | ||
| Deal Management | ||
| Sales Pipeline Templates | ||
| Sales Pipelines |
Support (2 vs 0)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Personal Onboarding | ||
| Premium Support |
Support & Onboarding (0 vs 2)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Dedicated Onboarding | ||
| U.S. Based Support |
Task Management (1 vs 0)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Tasks |
Team Management (0 vs 2)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Admin Access & Management | ||
| Permission Control |
Templates (1 vs 0)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Templates |
Tracking (0 vs 2)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Call Tracking | ||
| Email & Attachment Tracking |
Voicemail Management (0 vs 1)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Voicemail Greeting & Playback |
Workflow (0 vs 1)
| Feature | Copper | PhoneBurner |
|---|---|---|
| Sales Cadence |
Unique Features
Only in Copper (59)
Data Import & Export
Multi-currency
Sign in with Google
Single Sign-On (Okta)
Team Permissions
AI Email Re-writer
AI Email Template Generator
Contact & Teammate Suggestions
Feedback Requests
Pipeline Automations
Task & Workflow Automation
Activity Feed
Global Activity Feed
Team Collaboration
SMS Logging
Custom Fields
Remove Copper Branding
Contact Enrichment
Contracts & Proposals
File Uploading
+ 39 more unique features
Only in PhoneBurner (48)
1-Click Voicemails
SmartSender
Branded Email Templates
Email Signature Creator
Appointment Calendar
Call Transfer
Click-to-Call
Delay-Free Connections
Krisp AI Noise Cancellation
Lag-Free Connections
Live Call Coaching
ARMOR® Spam Protection
Number Monitoring
SPAM Flag Remediation
ConnectMe Dial-in
Dial Direct
Softphone Dialing
Power Dialer
CRM
Custom Dispositions
+ 28 more unique features
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