Copper vs Microsoft Dynamics 365
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Copper offers more features (61 vs 15) and more integrations (18 vs 1). Starting price: Copper at $12/mo vs Microsoft Dynamics 365 at Contact Sales. Copper has 61 unique features while Microsoft Dynamics 365 has 15 unique features, with 0 features in common.
| Copper | Microsoft Dynamics 365 | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 61 | 15 |
| AI-Powered Features | 5 | 9 |
| Starting Price | $12/mo | Contact Sales |
| Pricing Tiers | 4 | 0 |
| Integrations | 18 | 1 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 40% |
Feature Comparison by Category
AI (3 vs 1)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| AI Email Re-writer | ||
| AI Email Template Generator | ||
| Agentic AI Agents | ||
| Contact & Teammate Suggestions |
AI/CRM (0 vs 1)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Customer Journey Personalization |
AI/Field Service (0 vs 1)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Field Service AI |
AI/Finance (0 vs 1)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Financial AI and Automation |
AI/Integration (0 vs 1)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Model Context Protocol (MCP) Servers |
AI/Service (0 vs 1)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Generative AI for Customer Service |
AI/Supply Chain (0 vs 1)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Supply Chain Intelligence |
Admin (5 vs 0)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Data Import & Export | ||
| Multi-currency | ||
| Sign in with Google | ||
| Single Sign-On (Okta) | ||
| Team Permissions |
Analytics (0 vs 1)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Customer Data Platform |
Analytics/AI (0 vs 1)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Real-time Customer Insights |
Automation (4 vs 1)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Automation Workflows | ||
| Feedback Requests | ||
| Pipeline Automations | ||
| Task & Workflow Automation | ||
| Workflow Automation |
Collaboration (3 vs 0)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Activity Feed | ||
| Global Activity Feed | ||
| Team Collaboration |
Communication (1 vs 0)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| SMS Logging |
Customization (2 vs 0)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Custom Fields | ||
| Remove Copper Branding |
Data Management (1 vs 0)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Contact Enrichment |
Document Management (2 vs 0)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Contracts & Proposals | ||
| File Uploading |
Email Marketing (8 vs 0)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Bulk Email | ||
| Email Automation | ||
| Email Click Tracking | ||
| Email Open Tracking | ||
| Email Series | ||
| Email Series & Automation | ||
| Email Templates & Merge Fields | ||
| Rekindle Emails |
Integration (10 vs 2)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| API & Embedded Integration SDK | ||
| Chrome Extension | ||
| Data Integration and Connectivity | ||
| Gmail Integration | ||
| Google Calendar Sync | ||
| Google Contact Sync | ||
| Google Drive Integration | ||
| Google Sheets & Looker Studio Integration | ||
| Google Workspace Integration | ||
| IoT Integration | ||
| LinkedIn Integration | ||
| Zapier Integration |
Integration/Customization (0 vs 1)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Marketplace Apps |
Lead Generation (3 vs 0)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Business Card Scanning | ||
| Contact Forms |
Mobile (1 vs 0)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Mobile App |
Productivity (2 vs 0)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Notes, Activities & Tasks | ||
| Reminders |
Project Management (3 vs 0)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Customizable Project Pipelines | ||
| Project Management | ||
| Project Pipeline Templates |
Reporting (5 vs 0)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Activity Report | ||
| Custom Reports | ||
| Pipeline Reports | ||
| Reporting | ||
| Revenue Tracking |
Sales (0 vs 1)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Sales Acceleration |
Sales Management (4 vs 0)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Customizable Sales Pipelines | ||
| Deal Management | ||
| Sales Pipeline Templates | ||
| Sales Pipelines |
Support (2 vs 0)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Personal Onboarding | ||
| Premium Support |
Task Management (1 vs 0)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Tasks |
Technology (0 vs 1)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Mixed Reality Support |
Templates (1 vs 0)
| Feature | Copper | Microsoft Dynamics 365 |
|---|---|---|
| Templates |
Unique Features
Only in Copper (61)
Data Import & Export
Multi-currency
Sign in with Google
Single Sign-On (Okta)
Team Permissions
AI Email Re-writer
AI Email Template Generator
Contact & Teammate Suggestions
Feedback Requests
Pipeline Automations
Task & Workflow Automation
Workflow Automation
Activity Feed
Global Activity Feed
Team Collaboration
SMS Logging
Custom Fields
Remove Copper Branding
Contact Enrichment
Contracts & Proposals
+ 41 more unique features
Only in Microsoft Dynamics 365 (15)
Agentic AI Agents
Customer Journey Personalization
Field Service AI
Financial AI and Automation
Model Context Protocol (MCP) Servers
Generative AI for Customer Service
Supply Chain Intelligence
Customer Data Platform
Real-time Customer Insights
Automation Workflows
Data Integration and Connectivity
IoT Integration
Marketplace Apps
Sales Acceleration
Mixed Reality Support
View Copper details View Microsoft Dynamics 365 details Copper alternatives Microsoft Dynamics 365 alternatives
Want to build your own alternative to Copper or Microsoft Dynamics 365?
Analyze it with Reap