Centric PXM (formerly Contentserv) vs Simplesat
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Centric PXM (formerly Contentserv) offers fewer features (7 vs 79) and fewer integrations (0 vs 16). Starting price: Centric PXM (formerly Contentserv) at Contact Sales vs Simplesat at $119/mo. Centric PXM (formerly Contentserv) has 7 unique features while Simplesat has 79 unique features, with 0 features in common.
| Centric PXM (formerly Contentserv) | Simplesat | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 7 | 79 |
| AI-Powered Features | 0 | 2 |
| Starting Price | Contact Sales | $119/mo |
| Pricing Tiers | 0 | 4 |
| Integrations | 0 | 16 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 30% | 95% |
Feature Comparison by Category
AI Features (0 vs 2)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| AI-Generated Questions | ||
| Topic Detection |
Account Management (0 vs 1)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Multi-Brand Support |
Automation (0 vs 1)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Automated Follow-Up Reminders |
Billing (0 vs 2)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Credit Card Payments | ||
| Wire Payments |
Compliance (0 vs 2)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| On-Demand Security Reviews | ||
| TOS and DPA Customization |
Compliance & Accuracy (2 vs 0)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Compliance Management | ||
| Technical Accuracy |
Content Management (1 vs 0)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Product Content Management |
Customer Management (0 vs 1)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Customer Management |
Customization (0 vs 2)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Survey Branding | ||
| Survey URL Customization |
Data Management (0 vs 2)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| CSV Customer Import | ||
| CSV Data Export |
Delivery Methods (0 vs 4)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Direct Email Delivery | ||
| Direct Link Surveys | ||
| Email Embed | ||
| Web Embed Surveys |
Design (0 vs 2)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Custom Rating Icons | ||
| Mobile Responsive Design |
Distribution (1 vs 0)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Multi-channel Distribution |
Email Features (0 vs 3)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Custom Email Templates | ||
| Personalized Emails | ||
| Send from Custom Domain |
Features (0 vs 1)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Dynamic Placeholders |
Feedback Management (0 vs 2)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Feedback Tags | ||
| Private Notes |
Implementation (1 vs 0)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Onboarding & Setup |
Integrations (0 vs 14)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Autotask Integration | ||
| BrightGauge Integration | ||
| ConnectWise Integration | ||
| Custom Integrations | ||
| Freshdesk Integration | ||
| Infusionsoft Integration | ||
| Intercom Integration | ||
| Microsoft Teams Integration | ||
| Power BI Integration | ||
| Public API | ||
| Salesforce Integration | ||
| Slack Integration | ||
| Zapier Integration | ||
| Zendesk Integration |
Limits (0 vs 1)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Monthly Email Send Limit |
Localization (0 vs 1)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Multi-Language Support |
Notifications (0 vs 2)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Instant Email Notifications | ||
| Summary Emails |
Optimization (1 vs 0)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Conversion Optimization |
Reporting (0 vs 10)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Advanced Filtering | ||
| Answers Drilldown | ||
| Automated Reports | ||
| Custom Dashboards | ||
| Feedback Details View | ||
| Pivot Table Reports | ||
| Printable PDF Reports | ||
| Response Rate Reporting | ||
| Saved Filters and Views | ||
| Survey Dashboards |
Review Generation (0 vs 2)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Automated 5-Star Review Requests | ||
| Review Display Buttons |
Security (0 vs 8)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Custom Roles | ||
| Directory Sync | ||
| Enterprise SSO | ||
| Granular User Permissions | ||
| SIEM Activity Stream | ||
| SSO with Google and Microsoft | ||
| Two-Factor Authentication | ||
| User Activity Logs |
Support (0 vs 6)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Dedicated Customer Success Manager | ||
| Design and Code Support | ||
| Email Support | ||
| Live Chat Support | ||
| Migration Assistance | ||
| Phone Support |
Survey Customization (0 vs 1)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Customizable Surveys |
Survey Features (0 vs 3)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Conditional Logic | ||
| Multi-Question Surveys | ||
| Multiple Question Types |
Survey Types (0 vs 3)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| CES (Customer Effort Score) Surveys | ||
| CSAT Surveys | ||
| NPS (Net Promoter Score) Surveys |
Testimonials (0 vs 3)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Customizable Feedback Widgets | ||
| Live Satisfaction Score Widget | ||
| One-Click Feedback Publishing |
Workflow Management (1 vs 0)
| Feature | Centric PXM (formerly Contentserv) | Simplesat |
|---|---|---|
| Advanced Workflows |
Unique Features
Only in Centric PXM (formerly Contentserv) (7)
Compliance Management
Technical Accuracy
Product Content Management
Multi-channel Distribution
Onboarding & Setup
Conversion Optimization
Advanced Workflows
Only in Simplesat (79)
Multi-Brand Support
AI-Generated Questions
Topic Detection
Automated Follow-Up Reminders
Credit Card Payments
Wire Payments
On-Demand Security Reviews
TOS and DPA Customization
Customer Management
Survey Branding
Survey URL Customization
CSV Customer Import
CSV Data Export
Direct Email Delivery
Direct Link Surveys
Email Embed
Web Embed Surveys
Custom Rating Icons
Mobile Responsive Design
Custom Email Templates
+ 59 more unique features
View Centric PXM (formerly Contentserv) details View Simplesat details Centric PXM (formerly Contentserv) alternatives Simplesat alternatives
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