Centric PXM (formerly Contentserv) vs Simplesat

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Centric PXM (formerly Contentserv) offers fewer features (7 vs 79) and fewer integrations (0 vs 16). Starting price: Centric PXM (formerly Contentserv) at Contact Sales vs Simplesat at $119/mo. Centric PXM (formerly Contentserv) has 7 unique features while Simplesat has 79 unique features, with 0 features in common.

Centric PXM (formerly Contentserv)Simplesat
CategoryCustomer SuccessCustomer Success
Total Features779
AI-Powered Features02
Starting PriceContact Sales$119/mo
Pricing Tiers04
Integrations016
Shared Features0
Shared Integrations0
Data Quality30%95%

Feature Comparison by Category

AI Features (0 vs 2)

FeatureCentric PXM (formerly Contentserv)Simplesat
AI-Generated Questions
Topic Detection

Account Management (0 vs 1)

FeatureCentric PXM (formerly Contentserv)Simplesat
Multi-Brand Support

Automation (0 vs 1)

FeatureCentric PXM (formerly Contentserv)Simplesat
Automated Follow-Up Reminders

Billing (0 vs 2)

FeatureCentric PXM (formerly Contentserv)Simplesat
Credit Card Payments
Wire Payments

Compliance (0 vs 2)

FeatureCentric PXM (formerly Contentserv)Simplesat
On-Demand Security Reviews
TOS and DPA Customization

Compliance & Accuracy (2 vs 0)

FeatureCentric PXM (formerly Contentserv)Simplesat
Compliance Management
Technical Accuracy

Content Management (1 vs 0)

FeatureCentric PXM (formerly Contentserv)Simplesat
Product Content Management

Customer Management (0 vs 1)

FeatureCentric PXM (formerly Contentserv)Simplesat
Customer Management

Customization (0 vs 2)

FeatureCentric PXM (formerly Contentserv)Simplesat
Survey Branding
Survey URL Customization

Data Management (0 vs 2)

FeatureCentric PXM (formerly Contentserv)Simplesat
CSV Customer Import
CSV Data Export

Delivery Methods (0 vs 4)

FeatureCentric PXM (formerly Contentserv)Simplesat
Direct Email Delivery
Direct Link Surveys
Email Embed
Web Embed Surveys

Design (0 vs 2)

FeatureCentric PXM (formerly Contentserv)Simplesat
Custom Rating Icons
Mobile Responsive Design

Distribution (1 vs 0)

FeatureCentric PXM (formerly Contentserv)Simplesat
Multi-channel Distribution

Email Features (0 vs 3)

FeatureCentric PXM (formerly Contentserv)Simplesat
Custom Email Templates
Personalized Emails
Send from Custom Domain

Features (0 vs 1)

FeatureCentric PXM (formerly Contentserv)Simplesat
Dynamic Placeholders

Feedback Management (0 vs 2)

FeatureCentric PXM (formerly Contentserv)Simplesat
Feedback Tags
Private Notes

Implementation (1 vs 0)

FeatureCentric PXM (formerly Contentserv)Simplesat
Onboarding & Setup

Integrations (0 vs 14)

FeatureCentric PXM (formerly Contentserv)Simplesat
Autotask Integration
BrightGauge Integration
ConnectWise Integration
Custom Integrations
Freshdesk Integration
Infusionsoft Integration
Intercom Integration
Microsoft Teams Integration
Power BI Integration
Public API
Salesforce Integration
Slack Integration
Zapier Integration
Zendesk Integration

Limits (0 vs 1)

FeatureCentric PXM (formerly Contentserv)Simplesat
Monthly Email Send Limit

Localization (0 vs 1)

FeatureCentric PXM (formerly Contentserv)Simplesat
Multi-Language Support

Notifications (0 vs 2)

FeatureCentric PXM (formerly Contentserv)Simplesat
Instant Email Notifications
Summary Emails

Optimization (1 vs 0)

FeatureCentric PXM (formerly Contentserv)Simplesat
Conversion Optimization

Reporting (0 vs 10)

FeatureCentric PXM (formerly Contentserv)Simplesat
Advanced Filtering
Answers Drilldown
Automated Reports
Custom Dashboards
Feedback Details View
Pivot Table Reports
Printable PDF Reports
Response Rate Reporting
Saved Filters and Views
Survey Dashboards

Review Generation (0 vs 2)

FeatureCentric PXM (formerly Contentserv)Simplesat
Automated 5-Star Review Requests
Review Display Buttons

Security (0 vs 8)

FeatureCentric PXM (formerly Contentserv)Simplesat
Custom Roles
Directory Sync
Enterprise SSO
Granular User Permissions
SIEM Activity Stream
SSO with Google and Microsoft
Two-Factor Authentication
User Activity Logs

Support (0 vs 6)

FeatureCentric PXM (formerly Contentserv)Simplesat
Dedicated Customer Success Manager
Design and Code Support
Email Support
Live Chat Support
Migration Assistance
Phone Support

Survey Customization (0 vs 1)

FeatureCentric PXM (formerly Contentserv)Simplesat
Customizable Surveys

Survey Features (0 vs 3)

FeatureCentric PXM (formerly Contentserv)Simplesat
Conditional Logic
Multi-Question Surveys
Multiple Question Types

Survey Types (0 vs 3)

FeatureCentric PXM (formerly Contentserv)Simplesat
CES (Customer Effort Score) Surveys
CSAT Surveys
NPS (Net Promoter Score) Surveys

Testimonials (0 vs 3)

FeatureCentric PXM (formerly Contentserv)Simplesat
Customizable Feedback Widgets
Live Satisfaction Score Widget
One-Click Feedback Publishing

Workflow Management (1 vs 0)

FeatureCentric PXM (formerly Contentserv)Simplesat
Advanced Workflows

Unique Features

Only in Centric PXM (formerly Contentserv) (7)

Compliance Management
Technical Accuracy
Product Content Management
Multi-channel Distribution
Onboarding & Setup
Conversion Optimization
Advanced Workflows

Only in Simplesat (79)

Multi-Brand Support
AI-Generated Questions
Topic Detection
Automated Follow-Up Reminders
Credit Card Payments
Wire Payments
On-Demand Security Reviews
TOS and DPA Customization
Customer Management
Survey Branding
Survey URL Customization
CSV Customer Import
CSV Data Export
Direct Email Delivery
Direct Link Surveys
Email Embed
Web Embed Surveys
Custom Rating Icons
Mobile Responsive Design
Custom Email Templates

+ 59 more unique features

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