Concord vs Follow Up Boss

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Concord offers fewer features (47 vs 60) and more integrations (30 vs 10). Starting price: Concord at $39/mo vs Follow Up Boss at $69/mo. Concord has 45 unique features while Follow Up Boss has 58 unique features, with 2 features in common.

ConcordFollow Up Boss
CategoryCRMCRM
Total Features4760
AI-Powered Features55
Starting Price$39/mo$69/mo
Pricing Tiers43
Integrations3010
Shared Features2
Shared Integrations3
Data Quality73%95%

Feature Comparison by Category

AI (0 vs 5)

FeatureConcordFollow Up Boss
FUB AI
Predictive Lead Prioritization
Smart Messages
Smart Summaries
Suggested Tasks

Alerts (0 vs 1)

FeatureConcordFollow Up Boss
Lead and Activity Notifications

Analytics (6 vs 1)

FeatureConcordFollow Up Boss
Activity Timeline
Dashboard Widgets
Email Open & Click Tracking
Pipeline Analytics
Reports & Analytics
Sales Forecasting
Smart Insights

Automation (1 vs 7)

FeatureConcordFollow Up Boss
Action Plan Sharing Library
Action Plans
Advanced Lead Distribution
Automated Task Assignment
Automatic Call Logging
First to Claim Lead Distribution
Lead Distribution
Workflow Automation

Collaboration (0 vs 6)

FeatureConcordFollow Up Boss
Collaborate with Lenders
Collaborators
Mentions
Shared Inboxes/Ring Groups
Team Collaboration
Team Inboxes

Communication (3 vs 11)

FeatureConcordFollow Up Boss
Batch Emailing
Call Logging
Call Recordings
Call Transferring
Calling Feature
Company Number for Texting
Email & Text Templates
Email Integration
Individual Agent Numbers
Instant Text
Integrated Dialer
Team Collaboration
Two-Way Texting
Unlimited Calling & Texting

Core (4 vs 2)

FeatureConcordFollow Up Boss
Company Profiles
Contact Birthday Tracking
Contact Management
Lead Management
Mobile App
Notes & Documents

Customization (2 vs 0)

FeatureConcordFollow Up Boss
Custom Fields
Custom Themes

Data (4 vs 0)

FeatureConcordFollow Up Boss
Contact Deduplication
Contact Import from Email
Data Import/Export
Document Management

Engagement (0 vs 1)

FeatureConcordFollow Up Boss
Automated Drip Engagement

Integration (3 vs 6)

FeatureConcordFollow Up Boss
API Access
Automatically Import Leads
Calendar Sync
Import Database from Any CRM
Lead Source Connections
Open Platform
Self-Hosted Deployment
Social Media Integration
Two-Way Email Sync

Lead Management (0 vs 1)

FeatureConcordFollow Up Boss
Manually Add Leads

Marketing (2 vs 0)

FeatureConcordFollow Up Boss
Email Sequences
Email Template Builder

Mobile (1 vs 0)

FeatureConcordFollow Up Boss
Mobile App

Organization (0 vs 6)

FeatureConcordFollow Up Boss
Calendar Appointments
Daily Hotsheet
Deal Tracking
File Storage
Smart Lists
Teams Within Teams

Productivity (7 vs 0)

FeatureConcordFollow Up Boss
Activity Reminders
Advanced Search
Bulk Actions
Calendar View
Kanban Board
Notification Rules
Task Management

Reporting (0 vs 4)

FeatureConcordFollow Up Boss
Advanced Reporting
Agent Activity Reporting
Call Reporting
Lead Source Reporting

Sales (8 vs 0)

FeatureConcordFollow Up Boss
Activity Tracking
Contact Segmentation
Deal Pipeline
Deal Templates
Lead Scoring
Multi-Currency Support
Recurring Deals
Territory Management

Security (6 vs 0)

FeatureConcordFollow Up Boss
Audit Log
Backup & Recovery
GDPR Compliance
SSO Integration
Two-Factor Authentication
User Roles & Permissions

Support (0 vs 9)

FeatureConcordFollow Up Boss
24/7 Phone & Email Support
Dedicated Success Manager
Enhanced Onboarding
Enhanced Support & Training
Help Connecting Lead Sources
Help Importing Contacts
Personalized Onboarding
Priority Support
Setup & Training

Unique Features

Only in Concord (45)

Activity Timeline
Dashboard Widgets
Pipeline Analytics
Reports & Analytics
Sales Forecasting
Smart Insights
Workflow Automation
Call Logging
Email Integration
Company Profiles
Contact Birthday Tracking
Contact Management
Notes & Documents
Custom Fields
Custom Themes
Contact Deduplication
Contact Import from Email
Data Import/Export
Document Management
API Access

+ 25 more unique features

Only in Follow Up Boss (58)

FUB AI
Predictive Lead Prioritization
Smart Messages
Smart Summaries
Suggested Tasks
Lead and Activity Notifications
Email Open & Click Tracking
Action Plan Sharing Library
Action Plans
Advanced Lead Distribution
Automated Task Assignment
Automatic Call Logging
First to Claim Lead Distribution
Lead Distribution
Collaborate with Lenders
Collaborators
Mentions
Shared Inboxes/Ring Groups
Team Inboxes
Batch Emailing

+ 38 more unique features

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