Cloudbeds vs Visual Matrix
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Cloudbeds offers fewer features (31 vs 40). Starting price: Cloudbeds at Contact Sales vs Visual Matrix at $107/mo. Cloudbeds has 29 unique features while Visual Matrix has 38 unique features, with 2 features in common.
| Cloudbeds | Visual Matrix | |
|---|---|---|
| Category | Property Management | Property Management |
| Total Features | 31 | 40 |
| AI-Powered Features | 7 | 1 |
| Starting Price | Contact Sales | $107/mo |
| Pricing Tiers | 4 | 4 |
| Integrations | 7 | 7 |
| Shared Features | 2 | |
| Shared Integrations | 0 | |
| Data Quality | 80% | 80% |
Feature Comparison by Category
AI (1 vs 0)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| Signals AI Model |
Analytics (1 vs 0)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| Reporting |
Billing & Accounting (0 vs 1)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| City Ledger and Direct Billing |
Communication (0 vs 1)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| DND Alerts |
Community (1 vs 0)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| Community Forum |
Core Operations (3 vs 0)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| Mobile App | ||
| Multi-property Management | ||
| Property Management System (PMS) |
Developer Tools (1 vs 0)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| Cloudbeds API |
Distribution (2 vs 0)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| Booking Engine | ||
| Channel Manager |
Front Desk Operations (0 vs 2)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| Front Desk Operations Optimization | ||
| Room Rack Management |
Guest Communication (1 vs 1)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| Guest Texting | ||
| Unified Inbox |
Guest Experience (4 vs 0)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| AI-Powered Chatbot | ||
| Digital Check-in | ||
| Guest Portal | ||
| Kiosk |
Guest Reviews (1 vs 0)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| Reputation Management |
Hardware Integration (0 vs 3)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| Electronic Locks Integration | ||
| PBX Integration | ||
| WiFi Integration |
Housekeeping (0 vs 9)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| Housekeeping Management | ||
| MOP - Automated Task Management | ||
| MOP - Deep Cleans | ||
| MOP - Multiple Maintenance Tickets | ||
| MOP - Notes and Assignment Tracking | ||
| MOP - Room Status Management | ||
| MOP - Room and Process Inspections | ||
| MOP - Special Requests Processing | ||
| MOP - Time Tracking |
Integrations (1 vs 2)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| CRM and Accounting Interfaces | ||
| Marketplace | ||
| ProfitSword Interface |
Maintenance (0 vs 2)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| MOP - Room PM (Preventative Maintenance) | ||
| Maintenance and Preventative Maintenance |
Marketing (6 vs 0)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| Digital Marketing | ||
| Guest Marketing CRM | ||
| Metasearch | ||
| PMax | ||
| Retargeting | ||
| Websites |
Mobile & Accessibility (0 vs 1)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| Mobile App |
Onboarding (1 vs 0)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| Personalized Onboarding |
Operations (1 vs 1)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| Housekeeping Management | ||
| Paperless Night Audit |
Payments (1 vs 1)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| Credit Card Processing/EMV Interface | ||
| Payments |
Point of Sale (0 vs 1)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| VM MiniPOS |
Reporting & Analytics (0 vs 2)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| Dashboard | ||
| Reconciliation Dashboard |
Reservations (0 vs 1)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| Reservation and Group Management |
Revenue Management (1 vs 3)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| Rate and Discount Management | ||
| Revenue Intelligence | ||
| VM Revenue Management | ||
| VM Revenue Management LIVE |
Safety & Compliance (0 vs 4)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| MOP - Low-Cost ESD Solution | ||
| MOP - One-Touch Panic Button | ||
| One-Tap Emergency Response | ||
| Safety Reporting |
Sales Management (1 vs 0)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| Group Management |
Security (0 vs 1)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| Single Sign-On |
Support (2 vs 2)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| 24/7 Customer Support | ||
| 24/7 Online and Email Support | ||
| 24/7 Telephone Support | ||
| Premium Support |
Team Collaboration (1 vs 0)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| Tickets and Tasks |
Training (1 vs 0)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| Cloudbeds University |
Training & Documentation (0 vs 1)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| Comprehensive Training Videos and Knowledge Base |
User Management (0 vs 1)
| Feature | Cloudbeds | Visual Matrix |
|---|---|---|
| Unlimited Concurrent Users |
Unique Features
Only in Cloudbeds (29)
Signals AI Model
Reporting
Community Forum
Multi-property Management
Property Management System (PMS)
Cloudbeds API
Booking Engine
Channel Manager
Unified Inbox
AI-Powered Chatbot
Digital Check-in
Guest Portal
Kiosk
Reputation Management
Marketplace
Digital Marketing
Guest Marketing CRM
Metasearch
PMax
Retargeting
+ 9 more unique features
Only in Visual Matrix (38)
City Ledger and Direct Billing
DND Alerts
Front Desk Operations Optimization
Room Rack Management
Guest Texting
Electronic Locks Integration
PBX Integration
WiFi Integration
MOP - Automated Task Management
MOP - Deep Cleans
MOP - Multiple Maintenance Tickets
MOP - Notes and Assignment Tracking
MOP - Room and Process Inspections
MOP - Room Status Management
MOP - Special Requests Processing
MOP - Time Tracking
CRM and Accounting Interfaces
ProfitSword Interface
Maintenance and Preventative Maintenance
MOP - Room PM (Preventative Maintenance)
+ 18 more unique features
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