Close CRM vs Pipeliner CRM
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Close CRM offers fewer features (45 vs 82) and more integrations (30 vs 12). Starting price: Close CRM at $55/mo vs Pipeliner CRM at $75/mo. Close CRM has 37 unique features while Pipeliner CRM has 74 unique features, with 8 features in common.
| Close CRM | Pipeliner CRM | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 45 | 82 |
| AI-Powered Features | 2 | 4 |
| Starting Price | $55/mo | $75/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 30 | 12 |
| Shared Features | 8 | |
| Shared Integrations | 1 | |
| Data Quality | 73% | 95% |
Feature Comparison by Category
AI (2 vs 4)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| AI Email Assistant | ||
| AI-Powered Insights | ||
| Insights | ||
| Pipeliner Voyager AI | ||
| Voice-to-Text Transcription |
Account Management (0 vs 2)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Account Health | ||
| Account Plans |
Activity Management (0 vs 5)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Activity Management | ||
| Appointment Scheduler | ||
| Notes Management | ||
| Reminders | ||
| Task Management |
Administration (1 vs 5)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Advanced Permissions | ||
| Audit Log | ||
| Custom User Roles and Permissions | ||
| Field Permissions | ||
| Permission Roles | ||
| Sandbox Environment |
Analytics (6 vs 0)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Activity Timeline | ||
| Call Analytics | ||
| Email Analytics | ||
| Performance Benchmarking | ||
| Report Builder | ||
| Sales Dashboard |
Automation (3 vs 4)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Approval Processes | ||
| Automatizer Workflow Engine | ||
| Email Automation | ||
| Lead Routing | ||
| Sales Automation | ||
| Workflow Automation |
Collaboration (2 vs 1)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Activity Feeds | ||
| Feeds (Built-in Internal Messaging) | ||
| Team Collaboration |
Communication (8 vs 0)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Call Recording | ||
| Call Transfer | ||
| Conference Calling | ||
| IVR System | ||
| Integrated Dialer | ||
| Predictive Dialers | ||
| SMS Messaging | ||
| Voicemail Automation |
Communications (0 vs 2)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Calling Integration | ||
| Email Integration |
Compliance (0 vs 1)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| GDPR Compliance |
Content Management (0 vs 3)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Attachment Management | ||
| Document Management | ||
| Online Forms |
Core CRM (0 vs 5)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Account Management | ||
| Contact Management | ||
| Lead Management | ||
| Opportunity Management | ||
| Pipeline Management |
Customization (1 vs 5)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Custom Entities | ||
| Custom Fields | ||
| Lookup Fields | ||
| Multiple Form Views | ||
| Rollup Fields |
Data Management (3 vs 6)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Advanced Filtering | ||
| Bulk Import | ||
| Bulk Ownership Updates | ||
| Bulk Updates | ||
| Contact Deduplication | ||
| Data Export | ||
| Import/Export Capabilities | ||
| Merge Contacts & Accounts | ||
| Opportunity and Lead Archive View |
Data Protection (0 vs 1)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Daily Database Backups |
Data Quality (0 vs 1)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Duplicate Checker |
Email (3 vs 0)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Dynamic Email Templates | ||
| Email Sequences | ||
| Email Tracking |
Email Marketing (0 vs 3)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Email Personalization | ||
| Email Sequencing | ||
| Mass Email Tracking |
Integrations (3 vs 0)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| API Access | ||
| Calendar Sync | ||
| Webhook Support |
Localization (0 vs 1)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Multiple Currencies |
Mobile (1 vs 1)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Mobile App |
Organization (0 vs 1)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Custom Business Units |
Productivity (2 vs 0)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Document Management | ||
| Task Management |
Project Management (0 vs 4)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Gantt View | ||
| Multiple Custom Projects | ||
| Objective View | ||
| Project Engine |
Reporting (0 vs 4)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Advanced Reporting | ||
| Custom Dashboards | ||
| Navigator Dashboard | ||
| Scheduled Reports |
Sales (5 vs 0)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Deal Management | ||
| Lead Management | ||
| Lead Scoring | ||
| Pipeline Management | ||
| Smart Lists |
Sales Analytics (0 vs 1)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Whitespace Account Matrix |
Sales Management (0 vs 6)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Custom Pipeline Stages | ||
| Custom Products and Services Catalog | ||
| Forecasting & Quotas | ||
| Multiple Custom Pipelines | ||
| Quote Management | ||
| Target Multiple KPIs |
Security (3 vs 5)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| 2-Factor Authentication | ||
| Audit Logs | ||
| Email Domain Restrictions | ||
| Encryption at Rest | ||
| SSL Encryption | ||
| SSO Integration | ||
| Single Sign-On (SAML 2.0) | ||
| Two-Factor Authentication |
Training (2 vs 0)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Call Coaching | ||
| Knowledge Base |
User Interface (0 vs 5)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Compact View | ||
| In-App Notifications | ||
| Personalized User Interfaces | ||
| Power Panel | ||
| Record Preview |
Visualization (0 vs 6)
| Feature | Close CRM | Pipeliner CRM |
|---|---|---|
| Account Matrix View | ||
| Dynamic Target Views | ||
| Dynamic Velocity View | ||
| Map View | ||
| Visual Account and Contact Org Chart | ||
| Visual Opportunity and Lead Buying Center |
Unique Features
Only in Close CRM (37)
Permission Roles
AI-Powered Insights
Activity Timeline
Call Analytics
Email Analytics
Performance Benchmarking
Report Builder
Sales Dashboard
Lead Routing
Workflow Automation
Activity Feeds
Team Collaboration
Call Recording
Call Transfer
Conference Calling
Integrated Dialer
IVR System
Predictive Dialers
SMS Messaging
Voicemail Automation
+ 17 more unique features
Only in Pipeliner CRM (74)
Account Health
Account Plans
Activity Management
Appointment Scheduler
Notes Management
Reminders
Advanced Permissions
Audit Log
Custom User Roles and Permissions
Field Permissions
Sandbox Environment
Insights
Pipeliner Voyager AI
Voice-to-Text Transcription
Approval Processes
Automatizer Workflow Engine
Email Automation
Feeds (Built-in Internal Messaging)
Calling Integration
Email Integration
+ 54 more unique features
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