Close CRM vs Follow Up Boss
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Close CRM offers fewer features (45 vs 60) and more integrations (30 vs 10). Starting price: Close CRM at $55/mo vs Follow Up Boss at $69/mo. Close CRM has 39 unique features while Follow Up Boss has 54 unique features, with 6 features in common.
| Close CRM | Follow Up Boss | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 45 | 60 |
| AI-Powered Features | 2 | 5 |
| Starting Price | $55/mo | $69/mo |
| Pricing Tiers | 3 | 3 |
| Integrations | 30 | 10 |
| Shared Features | 6 | |
| Shared Integrations | 2 | |
| Data Quality | 73% | 95% |
Feature Comparison by Category
AI (2 vs 5)
| Feature | Close CRM | Follow Up Boss |
|---|---|---|
| AI Email Assistant | ||
| AI-Powered Insights | ||
| FUB AI | ||
| Predictive Lead Prioritization | ||
| Smart Messages | ||
| Smart Summaries | ||
| Suggested Tasks |
Administration (1 vs 0)
| Feature | Close CRM | Follow Up Boss |
|---|---|---|
| Permission Roles |
Alerts (0 vs 1)
| Feature | Close CRM | Follow Up Boss |
|---|---|---|
| Lead and Activity Notifications |
Analytics (6 vs 1)
| Feature | Close CRM | Follow Up Boss |
|---|---|---|
| Activity Timeline | ||
| Call Analytics | ||
| Email Analytics | ||
| Email Open & Click Tracking | ||
| Performance Benchmarking | ||
| Report Builder | ||
| Sales Dashboard |
Automation (3 vs 7)
| Feature | Close CRM | Follow Up Boss |
|---|---|---|
| Action Plan Sharing Library | ||
| Action Plans | ||
| Advanced Lead Distribution | ||
| Automated Task Assignment | ||
| Automatic Call Logging | ||
| First to Claim Lead Distribution | ||
| Lead Distribution | ||
| Lead Routing | ||
| Sales Automation | ||
| Workflow Automation |
Collaboration (2 vs 6)
| Feature | Close CRM | Follow Up Boss |
|---|---|---|
| Activity Feeds | ||
| Collaborate with Lenders | ||
| Collaborators | ||
| Mentions | ||
| Shared Inboxes/Ring Groups | ||
| Team Collaboration | ||
| Team Inboxes |
Communication (8 vs 11)
| Feature | Close CRM | Follow Up Boss |
|---|---|---|
| Batch Emailing | ||
| Call Recording | ||
| Call Recordings | ||
| Call Transfer | ||
| Call Transferring | ||
| Calling Feature | ||
| Company Number for Texting | ||
| Conference Calling | ||
| Email & Text Templates | ||
| IVR System | ||
| Individual Agent Numbers | ||
| Instant Text | ||
| Integrated Dialer | ||
| Predictive Dialers | ||
| SMS Messaging |
Core (0 vs 2)
| Feature | Close CRM | Follow Up Boss |
|---|---|---|
| Lead Management | ||
| Mobile App |
Customization (1 vs 0)
| Feature | Close CRM | Follow Up Boss |
|---|---|---|
| Custom Fields |
Data Management (3 vs 0)
| Feature | Close CRM | Follow Up Boss |
|---|---|---|
| Bulk Import | ||
| Contact Deduplication | ||
| Data Export |
Email (3 vs 0)
| Feature | Close CRM | Follow Up Boss |
|---|---|---|
| Dynamic Email Templates | ||
| Email Sequences | ||
| Email Tracking |
Engagement (0 vs 1)
| Feature | Close CRM | Follow Up Boss |
|---|---|---|
| Automated Drip Engagement |
Integration (0 vs 6)
| Feature | Close CRM | Follow Up Boss |
|---|---|---|
| Automatically Import Leads | ||
| Calendar Sync | ||
| Import Database from Any CRM | ||
| Lead Source Connections | ||
| Open Platform | ||
| Two-Way Email Sync |
Integrations (3 vs 0)
| Feature | Close CRM | Follow Up Boss |
|---|---|---|
| API Access | ||
| Calendar Sync | ||
| Webhook Support |
Lead Management (0 vs 1)
| Feature | Close CRM | Follow Up Boss |
|---|---|---|
| Manually Add Leads |
Mobile (1 vs 0)
| Feature | Close CRM | Follow Up Boss |
|---|---|---|
| Mobile App |
Organization (0 vs 6)
| Feature | Close CRM | Follow Up Boss |
|---|---|---|
| Calendar Appointments | ||
| Daily Hotsheet | ||
| Deal Tracking | ||
| File Storage | ||
| Smart Lists | ||
| Teams Within Teams |
Productivity (2 vs 0)
| Feature | Close CRM | Follow Up Boss |
|---|---|---|
| Document Management | ||
| Task Management |
Reporting (0 vs 4)
| Feature | Close CRM | Follow Up Boss |
|---|---|---|
| Advanced Reporting | ||
| Agent Activity Reporting | ||
| Call Reporting | ||
| Lead Source Reporting |
Sales (5 vs 0)
| Feature | Close CRM | Follow Up Boss |
|---|---|---|
| Deal Management | ||
| Lead Management | ||
| Lead Scoring | ||
| Pipeline Management | ||
| Smart Lists |
Security (3 vs 0)
| Feature | Close CRM | Follow Up Boss |
|---|---|---|
| Audit Logs | ||
| SSO Integration | ||
| Two-Factor Authentication |
Support (0 vs 9)
| Feature | Close CRM | Follow Up Boss |
|---|---|---|
| 24/7 Phone & Email Support | ||
| Dedicated Success Manager | ||
| Enhanced Onboarding | ||
| Enhanced Support & Training | ||
| Help Connecting Lead Sources | ||
| Help Importing Contacts | ||
| Personalized Onboarding | ||
| Priority Support | ||
| Setup & Training |
Training (2 vs 0)
| Feature | Close CRM | Follow Up Boss |
|---|---|---|
| Call Coaching | ||
| Knowledge Base |
Unique Features
Only in Close CRM (39)
Permission Roles
AI Email Assistant
AI-Powered Insights
Activity Timeline
Call Analytics
Email Analytics
Performance Benchmarking
Report Builder
Sales Dashboard
Lead Routing
Sales Automation
Workflow Automation
Activity Feeds
Call Recording
Call Transfer
Conference Calling
IVR System
Predictive Dialers
SMS Messaging
Voicemail Automation
+ 19 more unique features
Only in Follow Up Boss (54)
FUB AI
Predictive Lead Prioritization
Smart Messages
Smart Summaries
Suggested Tasks
Lead and Activity Notifications
Email Open & Click Tracking
Action Plan Sharing Library
Action Plans
Advanced Lead Distribution
Automated Task Assignment
Automatic Call Logging
First to Claim Lead Distribution
Lead Distribution
Collaborate with Lenders
Collaborators
Mentions
Shared Inboxes/Ring Groups
Team Inboxes
Batch Emailing
+ 34 more unique features
View Close CRM details View Follow Up Boss details Close CRM alternatives Follow Up Boss alternatives
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