Close CRM vs Copper
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Close CRM offers fewer features (45 vs 61) and more integrations (30 vs 18). Starting price: Close CRM at $55/mo vs Copper at $12/mo. Close CRM has 40 unique features while Copper has 56 unique features, with 5 features in common.
| Close CRM | Copper | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 45 | 61 |
| AI-Powered Features | 2 | 5 |
| Starting Price | $55/mo | $12/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 30 | 18 |
| Shared Features | 5 | |
| Shared Integrations | 7 | |
| Data Quality | 73% | 95% |
Feature Comparison by Category
AI (2 vs 3)
| Feature | Close CRM | Copper |
|---|---|---|
| AI Email Assistant | ||
| AI Email Re-writer | ||
| AI Email Template Generator | ||
| AI-Powered Insights | ||
| Contact & Teammate Suggestions |
Admin (0 vs 5)
| Feature | Close CRM | Copper |
|---|---|---|
| Data Import & Export | ||
| Multi-currency | ||
| Sign in with Google | ||
| Single Sign-On (Okta) | ||
| Team Permissions |
Administration (1 vs 0)
| Feature | Close CRM | Copper |
|---|---|---|
| Permission Roles |
Analytics (6 vs 0)
| Feature | Close CRM | Copper |
|---|---|---|
| Activity Timeline | ||
| Call Analytics | ||
| Email Analytics | ||
| Performance Benchmarking | ||
| Report Builder | ||
| Sales Dashboard |
Automation (3 vs 4)
| Feature | Close CRM | Copper |
|---|---|---|
| Feedback Requests | ||
| Lead Routing | ||
| Pipeline Automations | ||
| Sales Automation | ||
| Task & Workflow Automation | ||
| Workflow Automation |
Collaboration (2 vs 3)
| Feature | Close CRM | Copper |
|---|---|---|
| Activity Feed | ||
| Activity Feeds | ||
| Global Activity Feed | ||
| Team Collaboration |
Communication (8 vs 1)
| Feature | Close CRM | Copper |
|---|---|---|
| Call Recording | ||
| Call Transfer | ||
| Conference Calling | ||
| IVR System | ||
| Integrated Dialer | ||
| Predictive Dialers | ||
| SMS Logging | ||
| SMS Messaging | ||
| Voicemail Automation |
Customization (1 vs 2)
| Feature | Close CRM | Copper |
|---|---|---|
| Custom Fields | ||
| Remove Copper Branding |
Data Management (3 vs 1)
| Feature | Close CRM | Copper |
|---|---|---|
| Bulk Import | ||
| Contact Deduplication | ||
| Contact Enrichment | ||
| Data Export |
Document Management (0 vs 2)
| Feature | Close CRM | Copper |
|---|---|---|
| Contracts & Proposals | ||
| File Uploading |
Email (3 vs 0)
| Feature | Close CRM | Copper |
|---|---|---|
| Dynamic Email Templates | ||
| Email Sequences | ||
| Email Tracking |
Email Marketing (0 vs 8)
| Feature | Close CRM | Copper |
|---|---|---|
| Bulk Email | ||
| Email Automation | ||
| Email Click Tracking | ||
| Email Open Tracking | ||
| Email Series | ||
| Email Series & Automation | ||
| Email Templates & Merge Fields | ||
| Rekindle Emails |
Integration (0 vs 10)
| Feature | Close CRM | Copper |
|---|---|---|
| API & Embedded Integration SDK | ||
| Chrome Extension | ||
| Gmail Integration | ||
| Google Calendar Sync | ||
| Google Contact Sync | ||
| Google Drive Integration | ||
| Google Sheets & Looker Studio Integration | ||
| Google Workspace Integration | ||
| LinkedIn Integration | ||
| Zapier Integration |
Integrations (3 vs 0)
| Feature | Close CRM | Copper |
|---|---|---|
| API Access | ||
| Calendar Sync | ||
| Webhook Support |
Lead Generation (0 vs 3)
| Feature | Close CRM | Copper |
|---|---|---|
| Business Card Scanning | ||
| Contact Forms |
Mobile (1 vs 1)
| Feature | Close CRM | Copper |
|---|---|---|
| Mobile App |
Productivity (2 vs 2)
| Feature | Close CRM | Copper |
|---|---|---|
| Document Management | ||
| Notes, Activities & Tasks | ||
| Reminders | ||
| Task Management |
Project Management (0 vs 3)
| Feature | Close CRM | Copper |
|---|---|---|
| Customizable Project Pipelines | ||
| Project Management | ||
| Project Pipeline Templates |
Reporting (0 vs 5)
| Feature | Close CRM | Copper |
|---|---|---|
| Activity Report | ||
| Custom Reports | ||
| Pipeline Reports | ||
| Reporting | ||
| Revenue Tracking |
Sales (5 vs 0)
| Feature | Close CRM | Copper |
|---|---|---|
| Deal Management | ||
| Lead Management | ||
| Lead Scoring | ||
| Pipeline Management | ||
| Smart Lists |
Sales Management (0 vs 4)
| Feature | Close CRM | Copper |
|---|---|---|
| Customizable Sales Pipelines | ||
| Deal Management | ||
| Sales Pipeline Templates | ||
| Sales Pipelines |
Security (3 vs 0)
| Feature | Close CRM | Copper |
|---|---|---|
| Audit Logs | ||
| SSO Integration | ||
| Two-Factor Authentication |
Support (0 vs 2)
| Feature | Close CRM | Copper |
|---|---|---|
| Personal Onboarding | ||
| Premium Support |
Task Management (0 vs 1)
| Feature | Close CRM | Copper |
|---|---|---|
| Tasks |
Templates (0 vs 1)
| Feature | Close CRM | Copper |
|---|---|---|
| Templates |
Training (2 vs 0)
| Feature | Close CRM | Copper |
|---|---|---|
| Call Coaching | ||
| Knowledge Base |
Unique Features
Only in Close CRM (40)
Permission Roles
AI Email Assistant
AI-Powered Insights
Activity Timeline
Call Analytics
Email Analytics
Performance Benchmarking
Report Builder
Sales Dashboard
Lead Routing
Sales Automation
Activity Feeds
Call Recording
Call Transfer
Conference Calling
Integrated Dialer
IVR System
Predictive Dialers
SMS Messaging
Voicemail Automation
+ 20 more unique features
Only in Copper (56)
Data Import & Export
Multi-currency
Sign in with Google
Single Sign-On (Okta)
Team Permissions
AI Email Re-writer
AI Email Template Generator
Contact & Teammate Suggestions
Feedback Requests
Pipeline Automations
Task & Workflow Automation
Activity Feed
Global Activity Feed
SMS Logging
Remove Copper Branding
Contact Enrichment
Contracts & Proposals
File Uploading
Bulk Email
Email Automation
+ 36 more unique features
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