Cliniko vs Smartsheet
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Cliniko offers fewer features (32 vs 118) and fewer integrations (2 vs 13). Starting price: Cliniko at $45/mo vs Smartsheet at $12.99/mo. Cliniko has 32 unique features while Smartsheet has 118 unique features, with 0 features in common.
| Cliniko | Smartsheet | |
|---|---|---|
| Category | Project Management | Project Management |
| Total Features | 32 | 118 |
| AI-Powered Features | 0 | 6 |
| Starting Price | $45/mo | $12.99/mo |
| Pricing Tiers | 6 | 4 |
| Integrations | 2 | 13 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 95% |
Feature Comparison by Category
AI (0 vs 4)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| AI-powered Intelligence | ||
| Analyze Data | ||
| Generate Formulas | ||
| Text and Summaries |
Access Control (0 vs 2)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Dynamic View | ||
| Lock or Unlock Rows and Columns |
Administration (0 vs 7)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Account Discovery | ||
| Admin Center | ||
| Group Management | ||
| System Admin Fallback | ||
| User Account Provisioning | ||
| User Management | ||
| User Merge |
Analytics (0 vs 3)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Pivot App | ||
| Plan Insights | ||
| Work Insights |
Audit Trail (0 vs 2)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Activity Log | ||
| Cell History |
Backup & Recovery (1 vs 0)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Automatic Backups |
Business Management (3 vs 0)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Internal Messaging | ||
| Multi-location Management | ||
| Unlimited Locations |
Collaboration (0 vs 5)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Client Collaboration Portals | ||
| Comments | ||
| Conversations | ||
| Proofing | ||
| Role-based Visibility |
Communication (2 vs 0)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| SMS Text Messages | ||
| Telehealth |
Customization (0 vs 3)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Custom Colors & Logos | ||
| Custom Email Domains | ||
| Custom Welcome and Help Screens |
Data Collection (0 vs 2)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Conditional Form Logic | ||
| Forms |
Data Export (0 vs 1)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Export Sheet |
Data Integration (0 vs 3)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Connectors | ||
| Data Shuttle | ||
| DataMesh |
Data Management (3 vs 7)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Cell Linking | ||
| Column Links | ||
| Data Import/Export | ||
| Data Retention Policies | ||
| Filters | ||
| Free Data Migration | ||
| Rich Formulas | ||
| Schedule Backups | ||
| Unlimited File Storage | ||
| Unlimited Sheets |
Developer Tools (0 vs 1)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| API Calls |
Digital Asset Management (0 vs 1)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Brandfolder by Smartsheet |
Document Management (0 vs 1)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Document Builder |
File Management (0 vs 1)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| File Library |
Finance (5 vs 0)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Expense Tracking | ||
| Financial Reporting | ||
| Invoice Management | ||
| Payment Processing | ||
| Tax Management |
Formatting (0 vs 1)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Conditional Formatting |
Formulas (0 vs 2)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Column Formulas | ||
| Cross-sheet Formulas |
Health Records (6 vs 0)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Cloud-based Health Records | ||
| Customizable Treatment Notes | ||
| File Upload to Patient Records | ||
| Health Records Search | ||
| Incomplete Items Flagging | ||
| Unlimited Patients |
IT Operations (0 vs 1)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| IT Portfolio Management |
Integration (1 vs 0)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| API |
Integrations (0 vs 9)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Adobe Creative Cloud Extension | ||
| Directory Integrations | ||
| Docusign E-signature Integration | ||
| Google Workspace Integration | ||
| Microsoft Office 365 Integration | ||
| Power BI Integration | ||
| Slack Integration | ||
| Tableau Integration | ||
| Third-party App Integration |
Low-Code Development (0 vs 1)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| WorkApps |
Maintenance (1 vs 0)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Frequent Software Updates |
Mobile (0 vs 1)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Mobile App |
Notifications (1 vs 4)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Alerts and Notifications | ||
| Appointment Notifications | ||
| Reminders | ||
| Send Alert to Microsoft Teams | ||
| Send Alert to Slack |
Organization (0 vs 1)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Collections |
Portfolio Management (0 vs 1)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Control Center |
Productivity (0 vs 1)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Templates |
Project Management (0 vs 4)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Baselines | ||
| Dependencies | ||
| Milestone and Dependency Tracking | ||
| Project and Portfolio Management |
Reporting (3 vs 7)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| AI-powered Reporting for Customers | ||
| Chargeback Reports | ||
| Event Reporting | ||
| Marketing Channel Tracking | ||
| Performance Reporting | ||
| Performance Tracking | ||
| Portfolio-level Dashboards | ||
| Report Grouping and Summary | ||
| Unlimited Dashboards | ||
| Unlimited Reports |
Resource Management (0 vs 4)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Resource Management by Smartsheet | ||
| Resource Utilization and Forecasting | ||
| Team Workload Tracking | ||
| Workload Balancing and Capacity Planning |
Scheduling (3 vs 0)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Appointment Calendar | ||
| Online Bookings | ||
| Repeat Appointments |
Security (1 vs 8)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| 24/7 Security Monitoring | ||
| Customer Managed Encryption Key | ||
| Data Egress | ||
| Domain Validation | ||
| Enterprise Access Controls | ||
| Private Sheets and Reports | ||
| SAML-based SSO | ||
| Safe Sharing | ||
| Single Sign-On (SSO) |
Service Management (0 vs 1)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Client Delivery and Success Management |
Services (0 vs 1)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Smartsheet Professional Services |
Sharing (0 vs 1)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Publish Sheets, Reports, and Dashboards |
Support (0 vs 7)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Enterprise Plan Manager | ||
| Help & Learning Content | ||
| Premium Support Package | ||
| Smartsheet Community | ||
| Standard Support Package | ||
| Technical Account Managers | ||
| Web-based Ticketing |
Training (0 vs 1)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Smartsheet University |
User Management (2 vs 2)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Provisional Members | ||
| Unlimited Admin Users | ||
| Unlimited Reception Users | ||
| Unlimited Viewers |
Views (0 vs 7)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Board View | ||
| Calendar App | ||
| Calendar View | ||
| Gantt View | ||
| Kanban View | ||
| Table View | ||
| Timeline View |
Work Management (0 vs 1)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Assign People |
Workflow Automation (0 vs 9)
| Feature | Cliniko | Smartsheet |
|---|---|---|
| Approval Requests | ||
| Assign People Action | ||
| Automated Triggers | ||
| Bridge | ||
| Centralized Intake and Approval Workflows | ||
| Clear Cell | ||
| Move or Copy Row | ||
| Record a Date | ||
| Update Requests |
Unique Features
Only in Cliniko (32)
Automatic Backups
Internal Messaging
Multi-location Management
Unlimited Locations
SMS Text Messages
Telehealth
Data Import/Export
Free Data Migration
Unlimited File Storage
Expense Tracking
Financial Reporting
Invoice Management
Payment Processing
Tax Management
Cloud-based Health Records
Customizable Treatment Notes
File Upload to Patient Records
Health Records Search
Incomplete Items Flagging
Unlimited Patients
+ 12 more unique features
Only in Smartsheet (118)
Dynamic View
Lock or Unlock Rows and Columns
Account Discovery
Admin Center
Group Management
System Admin Fallback
User Account Provisioning
User Management
User Merge
AI-powered Intelligence
Analyze Data
Generate Formulas
Text and Summaries
Pivot App
Plan Insights
Work Insights
Activity Log
Cell History
Client Collaboration Portals
Comments
+ 98 more unique features
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