Cliniko vs Craft.io
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Cliniko offers fewer features (32 vs 135) and fewer integrations (2 vs 17). Starting price: Cliniko at $45/mo vs Craft.io at $24/mo. Cliniko has 32 unique features while Craft.io has 135 unique features, with 0 features in common.
| Cliniko | Craft.io | |
|---|---|---|
| Category | Project Management | Project Management |
| Total Features | 32 | 135 |
| AI-Powered Features | 0 | 2 |
| Starting Price | $45/mo | $24/mo |
| Pricing Tiers | 6 | 3 |
| Integrations | 2 | 17 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 95% |
Feature Comparison by Category
AI (0 vs 1)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Guru AI Assistant |
API (0 vs 3)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Feedback Portal API | ||
| OKRs API | ||
| Working Items API |
Administration (0 vs 4)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Advanced License Management | ||
| Cross-Workspace Item Transfer | ||
| Multiple Workspaces | ||
| Workspace Management |
Automation (0 vs 2)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Automated Progress Tracking | ||
| Automation Rules |
Backlog (0 vs 2)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Backlog Management | ||
| Real-time Backlog Updates |
Backup & Recovery (1 vs 0)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Automatic Backups |
Business Management (3 vs 0)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Internal Messaging | ||
| Multi-location Management | ||
| Unlimited Locations |
Collaboration (0 vs 5)
| Feature | Cliniko | Craft.io |
|---|---|---|
| @Mentions | ||
| Comment Management | ||
| LiveShare | ||
| Team Collaboration | ||
| Workflow Management |
Communication (2 vs 0)
| Feature | Cliniko | Craft.io |
|---|---|---|
| SMS Text Messages | ||
| Telehealth |
Content Management (0 vs 1)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Structured Rich Text Editor |
Customization (0 vs 4)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Custom Fields | ||
| Custom Hierarchy | ||
| Guru Terminology | ||
| Item Hierarchy Conversion |
Data Management (3 vs 1)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Data Import/Export | ||
| Free Data Migration | ||
| Slice & Dice Product Data | ||
| Unlimited File Storage |
Discovery (0 vs 1)
| Feature | Cliniko | Craft.io |
|---|---|---|
| User Personas |
Discovery & Feedback (0 vs 14)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Branded Portal | ||
| Feedback CSV Import | ||
| Feedback Collection | ||
| Feedback Communication | ||
| Feedback Form Builder | ||
| Feedback Notifications | ||
| Feedback Portal | ||
| Feedback Portal Reports | ||
| Feedback Status Updates | ||
| Feedback Voting | ||
| Guru Feedback Questions | ||
| Ideas Tracking | ||
| Link Feedback to Items | ||
| Multiple Feedback Forms |
Feature Management (0 vs 3)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Feature Definition | ||
| Manage Dependencies | ||
| Visualize Dependencies |
Finance (5 vs 0)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Expense Tracking | ||
| Financial Reporting | ||
| Invoice Management | ||
| Payment Processing | ||
| Tax Management |
Health Records (6 vs 0)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Cloud-based Health Records | ||
| Customizable Treatment Notes | ||
| File Upload to Patient Records | ||
| Health Records Search | ||
| Incomplete Items Flagging | ||
| Unlimited Patients |
Import/Export (0 vs 2)
| Feature | Cliniko | Craft.io |
|---|---|---|
| CSV Import | ||
| PDF Export |
Integration (1 vs 24)
| Feature | Cliniko | Craft.io |
|---|---|---|
| API | ||
| Adobe XD Integration | ||
| Axure Integration | ||
| Azure DevOps Import | ||
| Azure DevOps Integration | ||
| Azure DevOps Self-Managed Integration | ||
| Azure DevOps Status Automation | ||
| Design Tool Integration | ||
| Development Tool Integration | ||
| Development Tool Progress Tracking | ||
| Figma Integration | ||
| Github Integration | ||
| Gitlab Integration | ||
| InVision Integration | ||
| Jira Advanced Roadmaps Integration |
Maintenance (1 vs 0)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Frequent Software Updates |
Note Taking (0 vs 1)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Notes to Items Conversion |
Notifications (1 vs 1)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Appointment Notifications | ||
| Email Notifications |
Planning (0 vs 6)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Capacity Planning | ||
| Capacity Planning Modes | ||
| Individual Capacity Planning | ||
| Release Planning | ||
| Role Capacity Planning | ||
| Team Capacity Planning |
Portfolio (0 vs 8)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Cross Product Dependencies | ||
| Initiatives Planning | ||
| Initiatives Prioritization | ||
| Portfolio Backlog | ||
| Portfolio Custom Fields | ||
| Portfolio Management | ||
| Portfolio Permissions | ||
| Portfolio Roadmaps |
Prioritization (0 vs 10)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Custom Prioritization Formulas | ||
| Feature Bucket Prioritization | ||
| Kano Prioritization | ||
| MoSCoW Prioritization | ||
| Now/Next/Later Prioritization | ||
| Prioritization | ||
| Prioritization Views | ||
| RICE Prioritization | ||
| SAFe WSJF Prioritization | ||
| Value/Effort Prioritization |
Product (0 vs 1)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Experimental Features Access |
Reporting (3 vs 1)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Marketing Channel Tracking | ||
| Performance Reporting | ||
| Performance Tracking | ||
| Progress Dashboards |
Roadmapping (0 vs 9)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Customize Roadmap Cards | ||
| Drag & Drop Items | ||
| Kanban Roadmap | ||
| Presentation Mode | ||
| Release Timeline | ||
| Roadmap Creation & Visualization | ||
| Swimlane Roadmap | ||
| Table Roadmap | ||
| Timeline Roadmap |
Scheduling (3 vs 0)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Appointment Calendar | ||
| Online Bookings | ||
| Repeat Appointments |
Security (1 vs 10)
| Feature | Cliniko | Craft.io |
|---|---|---|
| 24/7 Security Monitoring | ||
| Audit Logs | ||
| Data Encryption | ||
| IP Address Whitelisting | ||
| ISO 27001 Certification | ||
| MFA Support | ||
| Password Protected Roadmaps | ||
| Private Cloud | ||
| SAML Support | ||
| SSO Integration | ||
| US/EU Data Centers |
Strategy (0 vs 9)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Company-level OKRs | ||
| Competitor Tracking | ||
| Multi-level OKRs | ||
| OKR Assignment | ||
| OKR Custom Fields | ||
| OKR Management | ||
| OKR Progress Tracking | ||
| OKR-Based Roadmaps | ||
| Strategy & Vision Planning |
Support (0 vs 4)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Dedicated Customer Success Manager | ||
| Personalized Onboarding | ||
| Priority Support | ||
| Training Sessions |
Templates (0 vs 6)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Built-in Roadmap Templates | ||
| Guru OKR Templates | ||
| Guru Prioritization Templates | ||
| Guru Templates | ||
| Spec Writing Templates | ||
| Strategy Templates |
Tracking (0 vs 2)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Item Progress Breakdown | ||
| Release & Feature Status Tracking |
User Management (2 vs 0)
| Feature | Cliniko | Craft.io |
|---|---|---|
| Unlimited Admin Users | ||
| Unlimited Reception Users |
Unique Features
Only in Cliniko (32)
Automatic Backups
Internal Messaging
Multi-location Management
Unlimited Locations
SMS Text Messages
Telehealth
Data Import/Export
Free Data Migration
Unlimited File Storage
Expense Tracking
Financial Reporting
Invoice Management
Payment Processing
Tax Management
Cloud-based Health Records
Customizable Treatment Notes
File Upload to Patient Records
Health Records Search
Incomplete Items Flagging
Unlimited Patients
+ 12 more unique features
Only in Craft.io (135)
Advanced License Management
Cross-Workspace Item Transfer
Multiple Workspaces
Workspace Management
Guru AI Assistant
Feedback Portal API
OKRs API
Working Items API
Automated Progress Tracking
Automation Rules
Backlog Management
Real-time Backlog Updates
@Mentions
Comment Management
LiveShare
Team Collaboration
Workflow Management
Structured Rich Text Editor
Custom Fields
Custom Hierarchy
+ 115 more unique features
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