Webex vs RingCentral
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Webex offers more features (50 vs 48) and fewer integrations (6 vs 9). Both start at Free. Webex has 48 unique features while RingCentral has 46 unique features, with 2 features in common.
| Webex | RingCentral | |
|---|---|---|
| Category | Communication & Collaboration | Communication & Collaboration |
| Total Features | 50 | 48 |
| AI-Powered Features | 13 | 5 |
| Starting Price | Free | Free |
| Pricing Tiers | 2 | 1 |
| Integrations | 6 | 9 |
| Shared Features | 2 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 80% |
Feature Comparison by Category
AI (0 vs 4)
| Feature | Webex | RingCentral |
|---|---|---|
| AI Assistant | ||
| AI Conversation Expert | ||
| AI Receptionist | ||
| Live Transcription |
Access (0 vs 3)
| Feature | Webex | RingCentral |
|---|---|---|
| Cross-Device Switching | ||
| Mobile App Access | ||
| Web Browser Access |
Administration (0 vs 4)
| Feature | Webex | RingCentral |
|---|---|---|
| Cost Center Management | ||
| Custom Roles and Permissions | ||
| Multi-Support Admin | ||
| Team Administration |
Analytics (0 vs 3)
| Feature | Webex | RingCentral |
|---|---|---|
| Adoption Analytics | ||
| Advanced Meeting Insights | ||
| Business Analytics |
Artificial Intelligence (3 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| AI Assistant | ||
| Camera Intelligence | ||
| Webex AI |
Asynchronous Communication (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Video Messaging |
Audio Processing (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Advanced Noise Cancellation |
Automation (0 vs 1)
| Feature | Webex | RingCentral |
|---|---|---|
| Custom Workflows |
Call Management (0 vs 3)
| Feature | Webex | RingCentral |
|---|---|---|
| Call Delegation | ||
| Call Queues | ||
| Call Screening |
Collaboration (0 vs 6)
| Feature | Webex | RingCentral |
|---|---|---|
| Breakout Rooms | ||
| File Sharing | ||
| Screen Sharing | ||
| Team Connect | ||
| Team Huddle | ||
| Whiteboard |
Collaboration Tools (2 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Screen Sharing | ||
| Whiteboarding |
Communication (0 vs 2)
| Feature | Webex | RingCentral |
|---|---|---|
| Fax Service | ||
| Team Messaging |
Customer Experience (5 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| AI Agent | ||
| AI Assistant for Contact Center | ||
| CPaaS | ||
| Cloud Contact Center | ||
| Workforce Optimization |
Engagement (0 vs 1)
| Feature | Webex | RingCentral |
|---|---|---|
| Participant Reactions |
Engagement Tools (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Polling |
Events & Webinars (2 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Events | ||
| Webinars |
Hardware (13 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| B&O Cisco 950 | ||
| Cameras | ||
| Ceiling Microphone Pro | ||
| Desk Devices | ||
| Desk Phone 9800 Series | ||
| Desk Pro G2 | ||
| Digital Whiteboards | ||
| Headsets | ||
| Phones | ||
| Room Accessories | ||
| Room Devices | ||
| Room Kit Pro G2 | ||
| Room Vision PTZ |
Integration (2 vs 3)
| Feature | Webex | RingCentral |
|---|---|---|
| Calendar Integration | ||
| Devices for Microsoft Teams | ||
| Interoperability | ||
| Microsoft Teams Integration | ||
| RingCentral Add-Ins |
Integrations (2 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| App Integration | ||
| Calendar Service Integration |
Management & Administration (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Control Hub |
Messaging (0 vs 1)
| Feature | Webex | RingCentral |
|---|---|---|
| Business SMS |
Network Monitoring (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| ThousandEyes Integration |
Platform (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| RoomOS |
Presentation (0 vs 1)
| Feature | Webex | RingCentral |
|---|---|---|
| Presentation Modes |
Productivity (0 vs 1)
| Feature | Webex | RingCentral |
|---|---|---|
| Task Management |
Recording (0 vs 1)
| Feature | Webex | RingCentral |
|---|---|---|
| Meeting Recording |
Recording & Playback (2 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Cloud Recording | ||
| Local Recording |
Scheduling (0 vs 1)
| Feature | Webex | RingCentral |
|---|---|---|
| Personal Meeting Links |
Security (1 vs 5)
| Feature | Webex | RingCentral |
|---|---|---|
| Advanced Security | ||
| Dynamic End-to-End Encryption | ||
| Guest Allowance | ||
| Password Protection | ||
| User Authentication | ||
| Waiting Room |
Security & Compliance (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| FedRAMP Authorization |
Support (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Basic Support |
Team Communication (2 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Messaging | ||
| Unlimited Messaging |
Technology (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| AV over IP for Conferencing |
Video (0 vs 3)
| Feature | Webex | RingCentral |
|---|---|---|
| HD Audio and Video | ||
| Video Conferencing | ||
| Virtual Backgrounds |
Video Conferencing (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Meetings |
Video Content (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Vidcast |
Voice (0 vs 5)
| Feature | Webex | RingCentral |
|---|---|---|
| Business Phone System | ||
| International Calling Plans | ||
| Unlimited US/Canada Calls | ||
| Unlimited VoIP Calls | ||
| Visual Voicemail |
Voice Communication (3 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Calling | ||
| PSTN Calling | ||
| Toll Dial-In |
Voice Technology (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| VoIP |
Workspace Management (1 vs 0)
| Feature | Webex | RingCentral |
|---|---|---|
| Workspace Designer |
Unique Features
Only in Webex (48)
Camera Intelligence
Webex AI
Video Messaging
Advanced Noise Cancellation
Whiteboarding
AI Agent
AI Assistant for Contact Center
Cloud Contact Center
CPaaS
Workforce Optimization
Polling
Events
Webinars
B&O Cisco 950
Cameras
Ceiling Microphone Pro
Desk Devices
Desk Phone 9800 Series
Desk Pro G2
Digital Whiteboards
+ 28 more unique features
Only in RingCentral (46)
Cross-Device Switching
Mobile App Access
Web Browser Access
Cost Center Management
Custom Roles and Permissions
Multi-Support Admin
Team Administration
AI Conversation Expert
AI Receptionist
Live Transcription
Adoption Analytics
Advanced Meeting Insights
Business Analytics
Custom Workflows
Call Delegation
Call Queues
Call Screening
Breakout Rooms
File Sharing
Team Connect
+ 26 more unique features
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