Acefone vs RingCentral
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Acefone offers fewer features (84 vs 112) and more integrations (12 vs 10). Starting price: Acefone at $2.99/mo vs RingCentral at Contact Sales. Acefone has 81 unique features while RingCentral has 109 unique features, with 3 features in common.
| Acefone | RingCentral | |
|---|---|---|
| Category | Video Conferencing | Video Conferencing |
| Total Features | 84 | 112 |
| AI-Powered Features | 3 | 8 |
| Starting Price | $2.99/mo | Contact Sales |
| Pricing Tiers | 21 | 0 |
| Integrations | 12 | 10 |
| Shared Features | 3 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 75% |
Feature Comparison by Category
AI (0 vs 5)
| Feature | Acefone | RingCentral |
|---|---|---|
| Call highlights | ||
| Call summaries | ||
| Meeting insights | ||
| Robocall mitigation and spam blocking | ||
| Sentiment analysis |
API & Integration (3 vs 0)
| Feature | Acefone | RingCentral |
|---|---|---|
| API Connect | ||
| REST APIs | ||
| Webhooks |
Administration (1 vs 6)
| Feature | Acefone | RingCentral |
|---|---|---|
| Auto Provisioning | ||
| Call queues | ||
| Cloud Private Branch Exchange (PBX) | ||
| Dial-by-name directory | ||
| Greetings | ||
| Multi-level Interactive Voice Response (IVR) or Auto-attendant | ||
| Music on hold |
Analytics (7 vs 5)
| Feature | Acefone | RingCentral |
|---|---|---|
| Adoption analytics | ||
| Agent Performance Reports | ||
| Analytics and Reporting | ||
| Business analytics | ||
| Business analytics APIs | ||
| CDR Reports | ||
| Custom Reports | ||
| Department Performance Reports | ||
| Live call queue monitoring | ||
| Post Call Survey | ||
| Quality of service analytics for IT professionals | ||
| Scheduled Email Reports |
Audio (0 vs 1)
| Feature | Acefone | RingCentral |
|---|---|---|
| Background noise reduction |
Call Management (7 vs 0)
| Feature | Acefone | RingCentral |
|---|---|---|
| Call Barging | ||
| Call Flip | ||
| Call Queue | ||
| Call Transfer | ||
| Call Whisper | ||
| External Transfer | ||
| Quick Transfer |
Call Routing (2 vs 0)
| Feature | Acefone | RingCentral |
|---|---|---|
| Ring Groups | ||
| Time-Based Call Routing |
Compliance (2 vs 0)
| Feature | Acefone | RingCentral |
|---|---|---|
| DND Management | ||
| ISO 27001 Certified |
Conferencing (1 vs 0)
| Feature | Acefone | RingCentral |
|---|---|---|
| Unlimited Audio Conferencing |
Contact Center (13 vs 0)
| Feature | Acefone | RingCentral |
|---|---|---|
| Agent Dispositions | ||
| Agent Scripts | ||
| Automated Dialers | ||
| Break Management | ||
| Bulk Upload | ||
| Call Disposition | ||
| Callback Scheduling | ||
| Contact Center Studio | ||
| Dial Ratio Management | ||
| Lead List Management | ||
| Skill-Based Routing | ||
| Smart Call Routing | ||
| Sticky Agent |
Contact Management (2 vs 0)
| Feature | Acefone | RingCentral |
|---|---|---|
| Blacklist Management | ||
| Contact Management |
Core Communication (1 vs 0)
| Feature | Acefone | RingCentral |
|---|---|---|
| Interactions Hub |
Desktop (1 vs 0)
| Feature | Acefone | RingCentral |
|---|---|---|
| Desktop Applications |
Fax (0 vs 9)
| Feature | Acefone | RingCentral |
|---|---|---|
| Advanced fax spam blocking | ||
| Custom fax cover pages | ||
| Email-to-fax | ||
| Fax scheduling | ||
| Group faxing capability | ||
| Instant fax alerts | ||
| Print incoming faxes automatically | ||
| Print-to-fax | ||
| Scan-to-fax |
Hardware (1 vs 0)
| Feature | Acefone | RingCentral |
|---|---|---|
| IP Desk Phone Compatibility |
IVR (3 vs 0)
| Feature | Acefone | RingCentral |
|---|---|---|
| Call Announcement | ||
| IVR System | ||
| Multi-level Auto-attendant |
Infrastructure (1 vs 0)
| Feature | Acefone | RingCentral |
|---|---|---|
| Multi-tenant Capability |
Integration (1 vs 0)
| Feature | Acefone | RingCentral |
|---|---|---|
| Pre-built Integrations |
Marketing (4 vs 0)
| Feature | Acefone | RingCentral |
|---|---|---|
| Campaign Management | ||
| Campaigns | ||
| Email Campaigns | ||
| SMS Campaigns |
Messaging (6 vs 1)
| Feature | Acefone | RingCentral |
|---|---|---|
| Media File Sharing | ||
| Messaging Logs | ||
| Rich Message Templates | ||
| SMS Capability | ||
| Unified Inbox | ||
| Unified inbox | ||
| WhatsApp Integration |
Mobile (2 vs 0)
| Feature | Acefone | RingCentral |
|---|---|---|
| Mobile Apps | ||
| Mobile Twinning |
Monitoring (1 vs 0)
| Feature | Acefone | RingCentral |
|---|---|---|
| Real-time Call Monitoring |
Onboarding (1 vs 0)
| Feature | Acefone | RingCentral |
|---|---|---|
| Personalized Setup |
Phone (0 vs 27)
| Feature | Acefone | RingCentral |
|---|---|---|
| Answering rules | ||
| Automatic call recording | ||
| Bridge call appearance (open beta) | ||
| Call delegation | ||
| Call flip | ||
| Call forwarding | ||
| Call from computer softphone | ||
| Call park | ||
| Call screening | ||
| Caller ID | ||
| Deskphone accessories and devices | ||
| Extensions | ||
| Heads-up display | ||
| Hot desking | ||
| IVR Editor |
Phone Numbers (4 vs 0)
| Feature | Acefone | RingCentral |
|---|---|---|
| Local Numbers | ||
| Number Porting | ||
| Toll Free Numbers | ||
| Vanity Numbers |
Push to Talk (0 vs 2)
| Feature | Acefone | RingCentral |
|---|---|---|
| Auto-play | ||
| Push to Talk |
Recording (1 vs 0)
| Feature | Acefone | RingCentral |
|---|---|---|
| Call Recording |
Reliability (1 vs 0)
| Feature | Acefone | RingCentral |
|---|---|---|
| 99.5% Uptime Guarantee |
Rooms (0 vs 6)
| Feature | Acefone | RingCentral |
|---|---|---|
| Join 3rd party meetings | ||
| Mobile to room switch | ||
| Phone as personal controller | ||
| Proximity share | ||
| Rooms as a softphone | ||
| Voice commands to start a meeting |
SMS (0 vs 9)
| Feature | Acefone | RingCentral |
|---|---|---|
| Advanced search function | ||
| Business SMS | ||
| Enhanced SMS deliverability | ||
| Group SMS/MMS | ||
| SMS Automations | ||
| SMS Messages sync | ||
| SMS integrations | ||
| Send more than plain text | ||
| Unified phone number |
Security (8 vs 7)
| Feature | Acefone | RingCentral |
|---|---|---|
| 99.999% SLA uptime | ||
| Advanced call and fax blocking settings | ||
| Emergency response locations for 911 calls | ||
| IP Whitelisting | ||
| Mobile Application Management for BYOD | ||
| RBAC | ||
| RingOut and Number Masking | ||
| Roles and Permissions | ||
| SSO Integration | ||
| Secure Call Recording | ||
| Sensitive Information Masking | ||
| Single Sign On | ||
| TLS encryption / SRTP secure voice | ||
| Two-Factor Authentication | ||
| VAPT Assessed |
Storage (1 vs 0)
| Feature | Acefone | RingCentral |
|---|---|---|
| Bring Your Own Storage |
Support (3 vs 0)
| Feature | Acefone | RingCentral |
|---|---|---|
| 24x7x365 Support | ||
| 3 min SLA Response | ||
| Dedicated Account Manager |
Team Messaging (0 vs 15)
| Feature | Acefone | RingCentral |
|---|---|---|
| Add-Ins | ||
| Admin management | ||
| Calendar integrations | ||
| Customizable tabs | ||
| Device interoperability | ||
| File sharing | ||
| Group communication | ||
| Image pins and comments | ||
| Multi-channel participation | ||
| Notes | ||
| Personal folders | ||
| Presence status | ||
| Resource Center | ||
| Secure management | ||
| Task creation and management |
Video (2 vs 10)
| Feature | Acefone | RingCentral |
|---|---|---|
| Breakout rooms | ||
| Browser join | ||
| Collaborative notes | ||
| Device switch between mobile and desktop | ||
| Digital whiteboarding | ||
| Dynamic end-to-end encryption | ||
| Live transcription (AI) | ||
| Remote Desktop Control | ||
| Share camera view on mobile | ||
| Team huddle | ||
| Video Calling | ||
| Video Meetings |
Voice (2 vs 0)
| Feature | Acefone | RingCentral |
|---|---|---|
| Inbound Voice Calls | ||
| Outbound Voice Calls |
Voice Quality (1 vs 0)
| Feature | Acefone | RingCentral |
|---|---|---|
| HD Voice Calling |
Voicemail (1 vs 0)
| Feature | Acefone | RingCentral |
|---|---|---|
| Voicemail to Email |
Webinar (0 vs 9)
| Feature | Acefone | RingCentral |
|---|---|---|
| Backstage prep & debrief sessions | ||
| Branded registration pages and emails | ||
| Configure automated emails | ||
| Join from anywhere | ||
| Marketing integrations | ||
| Polls | ||
| Q&A | ||
| Schedule, manage and run from the RingCentral app | ||
| Webinar host panel & QoS Analytics |
Unique Features
Only in Acefone (81)
Auto Provisioning
Agent Performance Reports
Analytics and Reporting
CDR Reports
Custom Reports
Department Performance Reports
Post Call Survey
Scheduled Email Reports
API Connect
REST APIs
Webhooks
Call Barging
Call Queue
Call Transfer
Call Whisper
External Transfer
Quick Transfer
Ring Groups
Time-Based Call Routing
DND Management
+ 61 more unique features
Only in RingCentral (109)
Call queues
Cloud Private Branch Exchange (PBX)
Dial-by-name directory
Greetings
Multi-level Interactive Voice Response (IVR) or Auto-attendant
Music on hold
Call highlights
Call summaries
Meeting insights
Robocall mitigation and spam blocking
Sentiment analysis
Adoption analytics
Business analytics
Business analytics APIs
Live call queue monitoring
Quality of service analytics for IT professionals
Background noise reduction
Advanced fax spam blocking
Custom fax cover pages
Email-to-fax
+ 89 more unique features
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