Acefone vs Microsoft Teams Phone
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Acefone offers more features (84 vs 0) and more integrations (12 vs 0). Starting price: Acefone at $2.99/mo vs Microsoft Teams Phone at Contact Sales. Acefone has 84 unique features while Microsoft Teams Phone has 0 unique features, with 0 features in common.
| Acefone | Microsoft Teams Phone | |
|---|---|---|
| Category | Video Conferencing | Video Conferencing |
| Total Features | 84 | 0 |
| AI-Powered Features | 3 | 0 |
| Starting Price | $2.99/mo | Contact Sales |
| Pricing Tiers | 21 | 0 |
| Integrations | 12 | 0 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 85% |
Feature Comparison by Category
API & Integration (3 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| API Connect | ||
| REST APIs | ||
| Webhooks |
Administration (1 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| Auto Provisioning |
Analytics (7 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| Agent Performance Reports | ||
| Analytics and Reporting | ||
| CDR Reports | ||
| Custom Reports | ||
| Department Performance Reports | ||
| Post Call Survey | ||
| Scheduled Email Reports |
Call Management (7 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| Call Barging | ||
| Call Flip | ||
| Call Queue | ||
| Call Transfer | ||
| Call Whisper | ||
| External Transfer | ||
| Quick Transfer |
Call Routing (2 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| Ring Groups | ||
| Time-Based Call Routing |
Compliance (2 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| DND Management | ||
| ISO 27001 Certified |
Conferencing (1 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| Unlimited Audio Conferencing |
Contact Center (13 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| Agent Dispositions | ||
| Agent Scripts | ||
| Automated Dialers | ||
| Break Management | ||
| Bulk Upload | ||
| Call Disposition | ||
| Callback Scheduling | ||
| Contact Center Studio | ||
| Dial Ratio Management | ||
| Lead List Management | ||
| Skill-Based Routing | ||
| Smart Call Routing | ||
| Sticky Agent |
Contact Management (2 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| Blacklist Management | ||
| Contact Management |
Core Communication (1 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| Interactions Hub |
Desktop (1 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| Desktop Applications |
Hardware (1 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| IP Desk Phone Compatibility |
IVR (3 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| Call Announcement | ||
| IVR System | ||
| Multi-level Auto-attendant |
Infrastructure (1 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| Multi-tenant Capability |
Integration (1 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| Pre-built Integrations |
Marketing (4 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| Campaign Management | ||
| Campaigns | ||
| Email Campaigns | ||
| SMS Campaigns |
Messaging (6 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| Media File Sharing | ||
| Messaging Logs | ||
| Rich Message Templates | ||
| SMS Capability | ||
| Unified Inbox | ||
| WhatsApp Integration |
Mobile (2 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| Mobile Apps | ||
| Mobile Twinning |
Monitoring (1 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| Real-time Call Monitoring |
Onboarding (1 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| Personalized Setup |
Phone Numbers (4 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| Local Numbers | ||
| Number Porting | ||
| Toll Free Numbers | ||
| Vanity Numbers |
Recording (1 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| Call Recording |
Reliability (1 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| 99.5% Uptime Guarantee |
Security (8 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| IP Whitelisting | ||
| RBAC | ||
| Roles and Permissions | ||
| SSO Integration | ||
| Secure Call Recording | ||
| Sensitive Information Masking | ||
| Two-Factor Authentication | ||
| VAPT Assessed |
Storage (1 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| Bring Your Own Storage |
Support (3 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| 24x7x365 Support | ||
| 3 min SLA Response | ||
| Dedicated Account Manager |
Video (2 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| Video Calling | ||
| Video Meetings |
Voice (2 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| Inbound Voice Calls | ||
| Outbound Voice Calls |
Voice Quality (1 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| HD Voice Calling |
Voicemail (1 vs 0)
| Feature | Acefone | Microsoft Teams Phone |
|---|---|---|
| Voicemail to Email |
Unique Features
Only in Acefone (84)
Auto Provisioning
Agent Performance Reports
Analytics and Reporting
CDR Reports
Custom Reports
Department Performance Reports
Post Call Survey
Scheduled Email Reports
API Connect
REST APIs
Webhooks
Call Barging
Call Flip
Call Queue
Call Transfer
Call Whisper
External Transfer
Quick Transfer
Ring Groups
Time-Based Call Routing
+ 64 more unique features
Only in Microsoft Teams Phone (0)
View Acefone details View Microsoft Teams Phone details Acefone alternatives Microsoft Teams Phone alternatives
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