Acefone vs eVoice
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Acefone offers more features (84 vs 22) and more integrations (12 vs 0). Starting price: Acefone at $2.99/mo vs eVoice at $14/mo. Acefone has 82 unique features while eVoice has 20 unique features, with 2 features in common.
| Acefone | eVoice | |
|---|---|---|
| Category | Video Conferencing | Video Conferencing |
| Total Features | 84 | 22 |
| AI-Powered Features | 3 | 1 |
| Starting Price | $2.99/mo | $14/mo |
| Pricing Tiers | 21 | 2 |
| Integrations | 12 | 0 |
| Shared Features | 2 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 60% |
Feature Comparison by Category
API & Integration (3 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| API Connect | ||
| REST APIs | ||
| Webhooks |
Access (0 vs 1)
| Feature | Acefone | eVoice |
|---|---|---|
| Mobile App |
Administration (1 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| Auto Provisioning |
Analytics (7 vs 1)
| Feature | Acefone | eVoice |
|---|---|---|
| Agent Performance Reports | ||
| Analytics and Reporting | ||
| CDR Reports | ||
| Custom Reports | ||
| Department Performance Reports | ||
| Post Call Survey | ||
| Scheduled Email Reports | ||
| Usage Reports |
Call Management (7 vs 5)
| Feature | Acefone | eVoice |
|---|---|---|
| Advanced Call Handling | ||
| Auto-Attendant | ||
| Call Barging | ||
| Call Blocking | ||
| Call Flip | ||
| Call Queue | ||
| Call Scheduling | ||
| Call Screening | ||
| Call Transfer | ||
| Call Whisper | ||
| External Transfer | ||
| Quick Transfer |
Call Routing (2 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| Ring Groups | ||
| Time-Based Call Routing |
Calling (0 vs 1)
| Feature | Acefone | eVoice |
|---|---|---|
| International Calling |
Compliance (2 vs 1)
| Feature | Acefone | eVoice |
|---|---|---|
| Call Recording | ||
| DND Management | ||
| ISO 27001 Certified |
Conference (0 vs 1)
| Feature | Acefone | eVoice |
|---|---|---|
| Merged Calling |
Conferencing (1 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| Unlimited Audio Conferencing |
Contact Center (13 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| Agent Dispositions | ||
| Agent Scripts | ||
| Automated Dialers | ||
| Break Management | ||
| Bulk Upload | ||
| Call Disposition | ||
| Callback Scheduling | ||
| Contact Center Studio | ||
| Dial Ratio Management | ||
| Lead List Management | ||
| Skill-Based Routing | ||
| Smart Call Routing | ||
| Sticky Agent |
Contact Management (2 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| Blacklist Management | ||
| Contact Management |
Core (0 vs 3)
| Feature | Acefone | eVoice |
|---|---|---|
| Number Porting | ||
| Unlimited Calls | ||
| Virtual Phone Numbers |
Core Communication (1 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| Interactions Hub |
Customization (0 vs 3)
| Feature | Acefone | eVoice |
|---|---|---|
| Custom Greetings | ||
| Hold Music | ||
| Professional Greeting |
Desktop (1 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| Desktop Applications |
Hardware (1 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| IP Desk Phone Compatibility |
IVR (3 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| Call Announcement | ||
| IVR System | ||
| Multi-level Auto-attendant |
Infrastructure (1 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| Multi-tenant Capability |
Integration (1 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| Pre-built Integrations |
Marketing (4 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| Campaign Management | ||
| Campaigns | ||
| Email Campaigns | ||
| SMS Campaigns |
Messaging (6 vs 4)
| Feature | Acefone | eVoice |
|---|---|---|
| Media File Sharing | ||
| Messaging Logs | ||
| Rich Message Templates | ||
| SMS Capability | ||
| Unified Inbox | ||
| Unlimited Messaging | ||
| Virtual Fax | ||
| Voicemail | ||
| Voicemail Transcription | ||
| WhatsApp Integration |
Mobile (2 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| Mobile Apps | ||
| Mobile Twinning |
Monitoring (1 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| Real-time Call Monitoring |
Onboarding (1 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| Personalized Setup |
Phone Numbers (4 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| Local Numbers | ||
| Number Porting | ||
| Toll Free Numbers | ||
| Vanity Numbers |
Recording (1 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| Call Recording |
Reliability (1 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| 99.5% Uptime Guarantee |
Security (8 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| IP Whitelisting | ||
| RBAC | ||
| Roles and Permissions | ||
| SSO Integration | ||
| Secure Call Recording | ||
| Sensitive Information Masking | ||
| Two-Factor Authentication | ||
| VAPT Assessed |
Storage (1 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| Bring Your Own Storage |
Support (3 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| 24x7x365 Support | ||
| 3 min SLA Response | ||
| Dedicated Account Manager |
Support Services (0 vs 1)
| Feature | Acefone | eVoice |
|---|---|---|
| Live Receptionist |
Team Management (0 vs 1)
| Feature | Acefone | eVoice |
|---|---|---|
| Multiple Extensions |
Video (2 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| Video Calling | ||
| Video Meetings |
Voice (2 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| Inbound Voice Calls | ||
| Outbound Voice Calls |
Voice Quality (1 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| HD Voice Calling |
Voicemail (1 vs 0)
| Feature | Acefone | eVoice |
|---|---|---|
| Voicemail to Email |
Unique Features
Only in Acefone (82)
Auto Provisioning
Agent Performance Reports
Analytics and Reporting
CDR Reports
Custom Reports
Department Performance Reports
Post Call Survey
Scheduled Email Reports
API Connect
REST APIs
Webhooks
Call Barging
Call Flip
Call Queue
Call Transfer
Call Whisper
External Transfer
Quick Transfer
Ring Groups
Time-Based Call Routing
+ 62 more unique features
Only in eVoice (20)
Mobile App
Usage Reports
Advanced Call Handling
Auto-Attendant
Call Blocking
Call Scheduling
Call Screening
International Calling
Merged Calling
Unlimited Calls
Virtual Phone Numbers
Custom Greetings
Hold Music
Professional Greeting
Unlimited Messaging
Virtual Fax
Voicemail
Voicemail Transcription
Live Receptionist
Multiple Extensions
Want to build your own alternative to Acefone or eVoice?
Analyze it with Reap