Chaport vs Lime Connect
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Chaport offers fewer features (57 vs 74) and fewer integrations (7 vs 8). Starting price: Chaport at $29/mo vs Lime Connect at $130/mo. Chaport has 56 unique features while Lime Connect has 73 unique features, with 1 features in common.
| Chaport | Lime Connect | |
|---|---|---|
| Category | Customer Support | Customer Support |
| Total Features | 57 | 74 |
| AI-Powered Features | 3 | 7 |
| Starting Price | $29/mo | $130/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 7 | 8 |
| Shared Features | 1 | |
| Shared Integrations | 1 | |
| Data Quality | 90% | 90% |
Feature Comparison by Category
AI Assistance (0 vs 1)
| Feature | Chaport | Lime Connect |
|---|---|---|
| AI Copilot |
AI Automation (0 vs 5)
| Feature | Chaport | Lime Connect |
|---|---|---|
| AI Agents | ||
| AI-powered Live Translation | ||
| Actions | ||
| Bot-Human Handover | ||
| Connect AI |
Alerts (1 vs 0)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Notifications |
Analytics (1 vs 6)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Contact Location | ||
| Conversation Feedback | ||
| Conversation Status | ||
| Feedback Options | ||
| Google Analytics 4 Integration | ||
| Lime Connect Analytics | ||
| Visitor Behavior Tracking |
Analytics & Reporting (6 vs 0)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Advanced Reports | ||
| Basic Reports | ||
| Detailed Reports | ||
| Google Analytics Integration Reports | ||
| On-Demand Reports | ||
| Reports |
Automation (7 vs 0)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Assignment Rules | ||
| Automatic Closing of Answered Chats | ||
| Automatic Operator Assignments | ||
| Automatic Transfer of Unanswered Chats | ||
| Autoresponder | ||
| Chatbots | ||
| Status Auto-Toggle |
CRM (0 vs 1)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Contact Details |
Collaboration (3 vs 0)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Chat Transfer | ||
| Group Chats | ||
| Shared Saved Replies |
Communication (0 vs 6)
| Feature | Chaport | Lime Connect |
|---|---|---|
| File Sharing | ||
| Interactive Media Support | ||
| Message Center | ||
| Message Center Features | ||
| Notes | ||
| Video Calls & Screen Sharing |
Compliance (1 vs 2)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Automatic Data Deletion | ||
| GDPR Compliance | ||
| GDPR Data Deletion |
Core Messaging (3 vs 0)
| Feature | Chaport | Lime Connect |
|---|---|---|
| File Sending | ||
| Live Chat | ||
| Multi-Channel Messaging |
Customer Data (4 vs 0)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Detailed Customer Info | ||
| Detailed Visitor Info | ||
| Visitor Info Editing | ||
| Visitor Notes |
Customization (2 vs 14)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Chat Inactivity Prevention | ||
| Chat Modes | ||
| Click-to-Chat Button | ||
| Custom Data Fields | ||
| Custom Fields | ||
| Font Selection | ||
| Hide Messenger | ||
| Live Preview | ||
| Messenger Customization | ||
| Multiple Chat Windows | ||
| Offline Behavior | ||
| Operator Aliases | ||
| Quick Links | ||
| Service Times | ||
| White Label |
Data Management (3 vs 0)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Chat Deletion and Export | ||
| Chat History | ||
| Chat Transcript to Email |
Distribution (1 vs 0)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Direct Chat Link |
Feedback (1 vs 0)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Chat Ratings |
Integration (2 vs 9)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Add-on API | ||
| Analytics API | ||
| Basic API Access | ||
| Chatbot API | ||
| Client Tracking API | ||
| Email Callback API | ||
| Full API Access | ||
| JSON API | ||
| Messenger API | ||
| REST & JavaScript API | ||
| Zapier Integration |
Lead Generation (3 vs 0)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Auto-Invitations | ||
| Email Request | ||
| Pre-Chat Form |
Live Chat (0 vs 2)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Website Chat | ||
| Website Messenger |
Localization (1 vs 0)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Multilingual Chat Widget |
Marketing (0 vs 3)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Interactive Media Content | ||
| WhatsApp Campaigns | ||
| WhatsApp Flows |
Messaging (4 vs 5)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Email Channel | ||
| Emoji Support | ||
| Facebook Messenger | ||
| Instagram Messaging | ||
| Message Editing and Deletion | ||
| Offline Messages | ||
| Read Receipts | ||
| SMS Channel | ||
| WhatsApp Channel |
Mobile (0 vs 1)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Mobile App |
Moderation (1 vs 0)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Visitor Ban |
Multi-Channel (2 vs 0)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Email Integration | ||
| Social Media & Messaging Apps Integration |
Notifications (0 vs 1)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Operator Notifications |
Organization (0 vs 1)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Conversation Topics |
Platform (1 vs 0)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Mobile Apps |
Productivity (3 vs 2)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Chat Commands | ||
| Messaging Macros | ||
| Saved Replies | ||
| Search | ||
| Typing Insights |
Recording (0 vs 1)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Conversation Transcripts |
Responsive Design (1 vs 0)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Mobile-Friendly Chat Widget |
Routing (0 vs 3)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Conversation Forwarding | ||
| Group Selection | ||
| Skill-based Routing |
Security (1 vs 3)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Audit Log | ||
| Privacy Mode | ||
| SSL Encryption | ||
| SSO (Single Sign-On) |
Self-Service (1 vs 0)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Knowledge Base |
Support (0 vs 5)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Chat Support | ||
| Dedicated Account Manager | ||
| Phone and Email Support | ||
| Professional Onboarding | ||
| Standard Onboarding |
Team Management (3 vs 3)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Operator Groups | ||
| Operator Roles | ||
| Operator Skills | ||
| Teams | ||
| Working Hours |
Training (1 vs 0)
| Feature | Chaport | Lime Connect |
|---|---|---|
| Supervision |
Unique Features
Only in Chaport (56)
Notifications
Visitor Behavior Tracking
Advanced Reports
Basic Reports
Detailed Reports
Google Analytics Integration Reports
On-Demand Reports
Reports
Assignment Rules
Automatic Closing of Answered Chats
Automatic Operator Assignments
Automatic Transfer of Unanswered Chats
Autoresponder
Chatbots
Status Auto-Toggle
Chat Transfer
Group Chats
Shared Saved Replies
GDPR Compliance
File Sending
+ 36 more unique features
Only in Lime Connect (73)
AI Copilot
Actions
AI Agents
AI-powered Live Translation
Bot-Human Handover
Connect AI
Contact Location
Conversation Feedback
Conversation Status
Feedback Options
Google Analytics 4 Integration
Lime Connect Analytics
File Sharing
Interactive Media Support
Message Center
Message Center Features
Notes
Video Calls & Screen Sharing
Automatic Data Deletion
GDPR Data Deletion
+ 53 more unique features
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