Chaport vs tawk.to
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Chaport offers more features (57 vs 52) and more integrations (7 vs 1). Starting price: Chaport at $29/mo vs tawk.to at $1/mo. Chaport has 55 unique features while tawk.to has 50 unique features, with 2 features in common.
| Chaport | tawk.to | |
|---|---|---|
| Category | Customer Support | Customer Support |
| Total Features | 57 | 52 |
| AI-Powered Features | 3 | 2 |
| Starting Price | $29/mo | $1/mo |
| Pricing Tiers | 3 | 3 |
| Integrations | 7 | 1 |
| Shared Features | 2 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 80% |
Feature Comparison by Category
AI (0 vs 2)
| Feature | Chaport | tawk.to |
|---|---|---|
| AI Agent | ||
| Automated Translation |
Alerts (1 vs 0)
| Feature | Chaport | tawk.to |
|---|---|---|
| Notifications |
Analytics (1 vs 0)
| Feature | Chaport | tawk.to |
|---|---|---|
| Visitor Behavior Tracking |
Analytics & Monitoring (0 vs 6)
| Feature | Chaport | tawk.to |
|---|---|---|
| Geo IP Tracking | ||
| Real-Time Monitoring | ||
| Track Engagement | ||
| Track Sentiment | ||
| Visitor Activity Tracking | ||
| Visitor Information |
Analytics & Reporting (6 vs 0)
| Feature | Chaport | tawk.to |
|---|---|---|
| Advanced Reports | ||
| Basic Reports | ||
| Detailed Reports | ||
| Google Analytics Integration Reports | ||
| On-Demand Reports | ||
| Reports |
Automation (7 vs 2)
| Feature | Chaport | tawk.to |
|---|---|---|
| Assignment Rules | ||
| Automated Triggers | ||
| Automatic Closing of Answered Chats | ||
| Automatic Operator Assignments | ||
| Automatic Transfer of Unanswered Chats | ||
| Autoresponder | ||
| Chatbots | ||
| Scheduler | ||
| Status Auto-Toggle |
CRM (0 vs 1)
| Feature | Chaport | tawk.to |
|---|---|---|
| CRM |
Collaboration (3 vs 0)
| Feature | Chaport | tawk.to |
|---|---|---|
| Chat Transfer | ||
| Group Chats | ||
| Shared Saved Replies |
Commerce (0 vs 2)
| Feature | Chaport | tawk.to |
|---|---|---|
| Conversational Commerce | ||
| In-Chat Payments |
Communication (0 vs 3)
| Feature | Chaport | tawk.to |
|---|---|---|
| File Transfer | ||
| Group Messaging | ||
| Video + Voice Add-on |
Communication Management (0 vs 1)
| Feature | Chaport | tawk.to |
|---|---|---|
| Conversation History |
Compliance (1 vs 0)
| Feature | Chaport | tawk.to |
|---|---|---|
| GDPR Compliance |
Content & Knowledge (0 vs 1)
| Feature | Chaport | tawk.to |
|---|---|---|
| Knowledge Base |
Core Communication (0 vs 3)
| Feature | Chaport | tawk.to |
|---|---|---|
| Chat Pages | ||
| Dashboard | ||
| Live Chat |
Core Messaging (3 vs 0)
| Feature | Chaport | tawk.to |
|---|---|---|
| File Sending | ||
| Live Chat | ||
| Multi-Channel Messaging |
Customer Data (4 vs 0)
| Feature | Chaport | tawk.to |
|---|---|---|
| Detailed Customer Info | ||
| Detailed Visitor Info | ||
| Visitor Info Editing | ||
| Visitor Notes |
Customization (2 vs 1)
| Feature | Chaport | tawk.to |
|---|---|---|
| Custom Fields | ||
| Remove Branding | ||
| Widget Customization |
Data Management (3 vs 1)
| Feature | Chaport | tawk.to |
|---|---|---|
| Chat Deletion and Export | ||
| Chat History | ||
| Chat Transcript to Email | ||
| Unlimited Chat History |
Developer Tools (0 vs 1)
| Feature | Chaport | tawk.to |
|---|---|---|
| JavaScript API |
Distribution (1 vs 0)
| Feature | Chaport | tawk.to |
|---|---|---|
| Direct Chat Link |
Engagement (0 vs 1)
| Feature | Chaport | tawk.to |
|---|---|---|
| Proactive Chat Initiation |
Feedback (1 vs 0)
| Feature | Chaport | tawk.to |
|---|---|---|
| Chat Ratings |
Integration (2 vs 0)
| Feature | Chaport | tawk.to |
|---|---|---|
| REST & JavaScript API | ||
| Zapier Integration |
Integrations (0 vs 1)
| Feature | Chaport | tawk.to |
|---|---|---|
| 100+ Integrations |
Lead Generation (3 vs 0)
| Feature | Chaport | tawk.to |
|---|---|---|
| Auto-Invitations | ||
| Email Request | ||
| Pre-Chat Form |
Localization (1 vs 2)
| Feature | Chaport | tawk.to |
|---|---|---|
| 27 Languages Display | ||
| 45+ Languages Support | ||
| Multilingual Chat Widget |
Messaging (4 vs 0)
| Feature | Chaport | tawk.to |
|---|---|---|
| Emoji Support | ||
| Message Editing and Deletion | ||
| Offline Messages | ||
| Read Receipts |
Mobile (0 vs 1)
| Feature | Chaport | tawk.to |
|---|---|---|
| Native Mobile Apps |
Moderation (1 vs 2)
| Feature | Chaport | tawk.to |
|---|---|---|
| Ban/Unban Visitors | ||
| Message Filtering | ||
| Visitor Ban |
Multi-Channel (2 vs 0)
| Feature | Chaport | tawk.to |
|---|---|---|
| Email Integration | ||
| Social Media & Messaging Apps Integration |
Notifications (0 vs 3)
| Feature | Chaport | tawk.to |
|---|---|---|
| Agent Alerts | ||
| Desktop Notifications | ||
| Email Notifications |
Organization (0 vs 2)
| Feature | Chaport | tawk.to |
|---|---|---|
| Conversation Tags | ||
| Departments |
Performance (0 vs 1)
| Feature | Chaport | tawk.to |
|---|---|---|
| High Load Dashboard |
Platform (1 vs 0)
| Feature | Chaport | tawk.to |
|---|---|---|
| Mobile Apps |
Productivity (3 vs 1)
| Feature | Chaport | tawk.to |
|---|---|---|
| Canned Shortcuts | ||
| Saved Replies | ||
| Search | ||
| Typing Insights |
Reporting (0 vs 1)
| Feature | Chaport | tawk.to |
|---|---|---|
| Detailed Reporting |
Responsive Design (1 vs 0)
| Feature | Chaport | tawk.to |
|---|---|---|
| Mobile-Friendly Chat Widget |
Security (1 vs 1)
| Feature | Chaport | tawk.to |
|---|---|---|
| SSL Encryption | ||
| Secure Encryption |
Security & Control (0 vs 1)
| Feature | Chaport | tawk.to |
|---|---|---|
| Domain Restriction |
Self-Service (1 vs 0)
| Feature | Chaport | tawk.to |
|---|---|---|
| Knowledge Base |
Support Management (0 vs 1)
| Feature | Chaport | tawk.to |
|---|---|---|
| Ticketing System |
Support Tools (0 vs 1)
| Feature | Chaport | tawk.to |
|---|---|---|
| Screen Sharing |
Team Management (3 vs 4)
| Feature | Chaport | tawk.to |
|---|---|---|
| Agent Aliases | ||
| Agent-to-Agent Messaging | ||
| Operator Roles | ||
| Tag & Assign Conversations | ||
| Teams | ||
| Unlimited Agents | ||
| Working Hours |
Training (1 vs 0)
| Feature | Chaport | tawk.to |
|---|---|---|
| Supervision |
UI Customization (0 vs 3)
| Feature | Chaport | tawk.to |
|---|---|---|
| Attention Bubble | ||
| Custom Tabs | ||
| Customizable Widgets |
User Experience (0 vs 2)
| Feature | Chaport | tawk.to |
|---|---|---|
| 1880+ Emoji Support | ||
| Message Sneak-Peek |
Unique Features
Only in Chaport (55)
Notifications
Visitor Behavior Tracking
Advanced Reports
Basic Reports
Detailed Reports
Google Analytics Integration Reports
On-Demand Reports
Reports
Assignment Rules
Automatic Closing of Answered Chats
Automatic Operator Assignments
Automatic Transfer of Unanswered Chats
Autoresponder
Chatbots
Status Auto-Toggle
Chat Transfer
Group Chats
Shared Saved Replies
GDPR Compliance
File Sending
+ 35 more unique features
Only in tawk.to (50)
AI Agent
Automated Translation
Geo IP Tracking
Real-Time Monitoring
Track Engagement
Track Sentiment
Visitor Activity Tracking
Visitor Information
Automated Triggers
Scheduler
Conversational Commerce
In-Chat Payments
File Transfer
Group Messaging
Video + Voice Add-on
Conversation History
Chat Pages
Dashboard
CRM
Remove Branding
+ 30 more unique features
Want to build your own alternative to Chaport or tawk.to?
Analyze it with Reap