Chaport vs Lifesize
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Chaport offers more features (57 vs 50) and more integrations (7 vs 4). Starting price: Chaport at $29/mo vs Lifesize at Contact Sales. Chaport has 57 unique features while Lifesize has 50 unique features, with 0 features in common.
| Chaport | Lifesize | |
|---|---|---|
| Category | Customer Support | Customer Support |
| Total Features | 57 | 50 |
| AI-Powered Features | 3 | 3 |
| Starting Price | $29/mo | Contact Sales |
| Pricing Tiers | 3 | 0 |
| Integrations | 7 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 70% |
Feature Comparison by Category
AI (0 vs 3)
| Feature | Chaport | Lifesize |
|---|---|---|
| AI Answering Machine Detection | ||
| AI Capabilities | ||
| AI-Driven Smart Videos |
Alerts (1 vs 0)
| Feature | Chaport | Lifesize |
|---|---|---|
| Notifications |
Analytics (1 vs 1)
| Feature | Chaport | Lifesize |
|---|---|---|
| Analytics | ||
| Visitor Behavior Tracking |
Analytics & Reporting (6 vs 0)
| Feature | Chaport | Lifesize |
|---|---|---|
| Advanced Reports | ||
| Basic Reports | ||
| Detailed Reports | ||
| Google Analytics Integration Reports | ||
| On-Demand Reports | ||
| Reports |
Automation (7 vs 0)
| Feature | Chaport | Lifesize |
|---|---|---|
| Assignment Rules | ||
| Automatic Closing of Answered Chats | ||
| Automatic Operator Assignments | ||
| Automatic Transfer of Unanswered Chats | ||
| Autoresponder | ||
| Chatbots | ||
| Status Auto-Toggle |
Cloud (0 vs 1)
| Feature | Chaport | Lifesize |
|---|---|---|
| Lifesize Cloud |
Collaboration (3 vs 0)
| Feature | Chaport | Lifesize |
|---|---|---|
| Chat Transfer | ||
| Group Chats | ||
| Shared Saved Replies |
Communication (0 vs 1)
| Feature | Chaport | Lifesize |
|---|---|---|
| Video Conferencing |
Compliance (1 vs 0)
| Feature | Chaport | Lifesize |
|---|---|---|
| GDPR Compliance |
Contact Center (0 vs 7)
| Feature | Chaport | Lifesize |
|---|---|---|
| Audio Support | ||
| Chat Support | ||
| CxEngage Omnichannel Contact Center | ||
| Email Support | ||
| Social Media Support | ||
| Text Support | ||
| Video Support |
Core Messaging (3 vs 0)
| Feature | Chaport | Lifesize |
|---|---|---|
| File Sending | ||
| Live Chat | ||
| Multi-Channel Messaging |
Customer Data (4 vs 0)
| Feature | Chaport | Lifesize |
|---|---|---|
| Detailed Customer Info | ||
| Detailed Visitor Info | ||
| Visitor Info Editing | ||
| Visitor Notes |
Customization (2 vs 1)
| Feature | Chaport | Lifesize |
|---|---|---|
| Branding and White-Labeling | ||
| Custom Fields | ||
| Widget Customization |
Data Management (3 vs 0)
| Feature | Chaport | Lifesize |
|---|---|---|
| Chat Deletion and Export | ||
| Chat History | ||
| Chat Transcript to Email |
Deployment (0 vs 2)
| Feature | Chaport | Lifesize |
|---|---|---|
| Hybrid Cloud Expansion | ||
| On Prem & Hybrid Cloud Gateways |
Developer Tools (0 vs 1)
| Feature | Chaport | Lifesize |
|---|---|---|
| Video SDK for Business Developers |
Distribution (1 vs 0)
| Feature | Chaport | Lifesize |
|---|---|---|
| Direct Chat Link |
Education (0 vs 4)
| Feature | Chaport | Lifesize |
|---|---|---|
| Corporate Learning Solution | ||
| Education Video Management | ||
| Hardware Recorders for Lecture Capture | ||
| LMS Integration |
Feedback (1 vs 0)
| Feature | Chaport | Lifesize |
|---|---|---|
| Chat Ratings |
Hardware (0 vs 2)
| Feature | Chaport | Lifesize |
|---|---|---|
| Conference Room Systems | ||
| Lifesize Icon |
Healthcare (0 vs 6)
| Feature | Chaport | Lifesize |
|---|---|---|
| Healthcare Training Solution | ||
| In-Patient Room Technology | ||
| Medical Cart Experiences | ||
| Remote Patient Monitoring Software | ||
| Telehealth Virtual Care Platform | ||
| VirtualSitter Solution |
Integration (2 vs 4)
| Feature | Chaport | Lifesize |
|---|---|---|
| Cisco Webex Integration | ||
| Google Meet Integration | ||
| Microsoft Teams Integration | ||
| REST & JavaScript API | ||
| Zapier Integration | ||
| Zoom Integration |
Lead Generation (3 vs 0)
| Feature | Chaport | Lifesize |
|---|---|---|
| Auto-Invitations | ||
| Email Request | ||
| Pre-Chat Form |
Localization (1 vs 0)
| Feature | Chaport | Lifesize |
|---|---|---|
| Multilingual Chat Widget |
Media (0 vs 6)
| Feature | Chaport | Lifesize |
|---|---|---|
| Media Server Hardware | ||
| Media Server Software | ||
| PowerMedia HMP | ||
| PowerMedia XMS | ||
| ProsodyS | ||
| ProsodyX |
Messaging (4 vs 0)
| Feature | Chaport | Lifesize |
|---|---|---|
| Emoji Support | ||
| Message Editing and Deletion | ||
| Offline Messages | ||
| Read Receipts |
Moderation (1 vs 0)
| Feature | Chaport | Lifesize |
|---|---|---|
| Visitor Ban |
Multi-Channel (2 vs 0)
| Feature | Chaport | Lifesize |
|---|---|---|
| Email Integration | ||
| Social Media & Messaging Apps Integration |
Platform (1 vs 3)
| Feature | Chaport | Lifesize |
|---|---|---|
| Cloud Console | ||
| Communication Platform as a Service (CPaaS) | ||
| Low-Code / No-code CPaaS | ||
| Mobile Apps |
Productivity (3 vs 0)
| Feature | Chaport | Lifesize |
|---|---|---|
| Saved Replies | ||
| Search | ||
| Typing Insights |
Responsive Design (1 vs 0)
| Feature | Chaport | Lifesize |
|---|---|---|
| Mobile-Friendly Chat Widget |
Security (1 vs 1)
| Feature | Chaport | Lifesize |
|---|---|---|
| Biometric Technologies | ||
| SSL Encryption |
Self-Service (1 vs 0)
| Feature | Chaport | Lifesize |
|---|---|---|
| Knowledge Base |
Services (0 vs 2)
| Feature | Chaport | Lifesize |
|---|---|---|
| Deployment Services | ||
| Project Management Services |
Team Management (3 vs 0)
| Feature | Chaport | Lifesize |
|---|---|---|
| Operator Roles | ||
| Teams | ||
| Working Hours |
Training (1 vs 0)
| Feature | Chaport | Lifesize |
|---|---|---|
| Supervision |
Video Management (0 vs 5)
| Feature | Chaport | Lifesize |
|---|---|---|
| Enterprise Video Management | ||
| Live Broadcasting | ||
| Live Event Production | ||
| Video Management Portal & Search | ||
| Video Recording |
Unique Features
Only in Chaport (57)
Notifications
Visitor Behavior Tracking
Advanced Reports
Basic Reports
Detailed Reports
Google Analytics Integration Reports
On-Demand Reports
Reports
Assignment Rules
Automatic Closing of Answered Chats
Automatic Operator Assignments
Automatic Transfer of Unanswered Chats
Autoresponder
Chatbots
Status Auto-Toggle
Chat Transfer
Group Chats
Shared Saved Replies
GDPR Compliance
File Sending
+ 37 more unique features
Only in Lifesize (50)
AI Answering Machine Detection
AI Capabilities
AI-Driven Smart Videos
Analytics
Lifesize Cloud
Video Conferencing
Audio Support
Chat Support
CxEngage Omnichannel Contact Center
Email Support
Social Media Support
Text Support
Video Support
Branding and White-Labeling
Hybrid Cloud Expansion
On Prem & Hybrid Cloud Gateways
Video SDK for Business Developers
Corporate Learning Solution
Education Video Management
Hardware Recorders for Lecture Capture
+ 30 more unique features
Want to build your own alternative to Chaport or Lifesize?
Analyze it with Reap