Chaport vs Chatlio
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Chaport offers more features (57 vs 25) and more integrations (7 vs 3). Both start at $29/mo. Chaport has 56 unique features while Chatlio has 24 unique features, with 1 features in common.
| Chaport | Chatlio | |
|---|---|---|
| Category | Customer Support | Customer Support |
| Total Features | 57 | 25 |
| AI-Powered Features | 3 | 0 |
| Starting Price | $29/mo | $29/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 7 | 3 |
| Shared Features | 1 | |
| Shared Integrations | 1 | |
| Data Quality | 90% | 70% |
Feature Comparison by Category
Alerts (1 vs 0)
| Feature | Chaport | Chatlio |
|---|---|---|
| Notifications |
Analytics (1 vs 0)
| Feature | Chaport | Chatlio |
|---|---|---|
| Visitor Behavior Tracking |
Analytics & Reporting (6 vs 0)
| Feature | Chaport | Chatlio |
|---|---|---|
| Advanced Reports | ||
| Basic Reports | ||
| Detailed Reports | ||
| Google Analytics Integration Reports | ||
| On-Demand Reports | ||
| Reports |
Automation (7 vs 4)
| Feature | Chaport | Chatlio |
|---|---|---|
| Assignment Rules | ||
| Automatic Closing of Answered Chats | ||
| Automatic Operator Assignments | ||
| Automatic Transfer of Unanswered Chats | ||
| Autoresponder | ||
| Chatbots | ||
| Offline Mode | ||
| Saved Replies | ||
| Slack Status Checking | ||
| Status Auto-Toggle | ||
| Triggers & Automessages |
Collaboration (3 vs 1)
| Feature | Chaport | Chatlio |
|---|---|---|
| Chat Transfer | ||
| Group Chats | ||
| Multi-operator Support | ||
| Shared Saved Replies |
Compliance (1 vs 0)
| Feature | Chaport | Chatlio |
|---|---|---|
| GDPR Compliance |
Configuration (0 vs 4)
| Feature | Chaport | Chatlio |
|---|---|---|
| Multi-domain Support | ||
| Multiple Widgets | ||
| Operating Hours | ||
| Unlimited Domains |
Core Messaging (3 vs 0)
| Feature | Chaport | Chatlio |
|---|---|---|
| File Sending | ||
| Live Chat | ||
| Multi-Channel Messaging |
Customer Data (4 vs 0)
| Feature | Chaport | Chatlio |
|---|---|---|
| Detailed Customer Info | ||
| Detailed Visitor Info | ||
| Visitor Info Editing | ||
| Visitor Notes |
Customer Intelligence (0 vs 3)
| Feature | Chaport | Chatlio |
|---|---|---|
| Custom Customer Data | ||
| Customer Location Data | ||
| Visitor Information Query |
Customization (2 vs 4)
| Feature | Chaport | Chatlio |
|---|---|---|
| Custom Fields | ||
| Customizable Chat Widget | ||
| Operator Name Display | ||
| Remove Powered By Link | ||
| White Label Widget | ||
| Widget Customization |
Data Management (3 vs 2)
| Feature | Chaport | Chatlio |
|---|---|---|
| Chat Deletion and Export | ||
| Chat History | ||
| Chat History & Persistence | ||
| Chat Transcript to Email | ||
| Transcript Export |
Distribution (1 vs 0)
| Feature | Chaport | Chatlio |
|---|---|---|
| Direct Chat Link |
Feedback (1 vs 0)
| Feature | Chaport | Chatlio |
|---|---|---|
| Chat Ratings |
Infrastructure (0 vs 1)
| Feature | Chaport | Chatlio |
|---|---|---|
| Unlimited Bandwidth |
Integration (2 vs 3)
| Feature | Chaport | Chatlio |
|---|---|---|
| Chat Widget Integration | ||
| REST & JavaScript API | ||
| Slack Integration | ||
| Webhooks | ||
| Zapier Integration |
Lead Generation (3 vs 0)
| Feature | Chaport | Chatlio |
|---|---|---|
| Auto-Invitations | ||
| Email Request | ||
| Pre-Chat Form |
Lead Management (0 vs 2)
| Feature | Chaport | Chatlio |
|---|---|---|
| Lead Qualification | ||
| Pre-chat Questions |
Localization (1 vs 0)
| Feature | Chaport | Chatlio |
|---|---|---|
| Multilingual Chat Widget |
Messaging (4 vs 0)
| Feature | Chaport | Chatlio |
|---|---|---|
| Emoji Support | ||
| Message Editing and Deletion | ||
| Offline Messages | ||
| Read Receipts |
Moderation (1 vs 0)
| Feature | Chaport | Chatlio |
|---|---|---|
| Visitor Ban |
Multi-Channel (2 vs 0)
| Feature | Chaport | Chatlio |
|---|---|---|
| Email Integration | ||
| Social Media & Messaging Apps Integration |
Organization (0 vs 1)
| Feature | Chaport | Chatlio |
|---|---|---|
| Channel Auto-archiving |
Platform (1 vs 0)
| Feature | Chaport | Chatlio |
|---|---|---|
| Mobile Apps |
Productivity (3 vs 0)
| Feature | Chaport | Chatlio |
|---|---|---|
| Saved Replies | ||
| Search | ||
| Typing Insights |
Responsive Design (1 vs 0)
| Feature | Chaport | Chatlio |
|---|---|---|
| Mobile-Friendly Chat Widget |
Security (1 vs 0)
| Feature | Chaport | Chatlio |
|---|---|---|
| SSL Encryption |
Self-Service (1 vs 0)
| Feature | Chaport | Chatlio |
|---|---|---|
| Knowledge Base |
Team Management (3 vs 0)
| Feature | Chaport | Chatlio |
|---|---|---|
| Operator Roles | ||
| Teams | ||
| Working Hours |
Training (1 vs 0)
| Feature | Chaport | Chatlio |
|---|---|---|
| Supervision |
Unique Features
Only in Chaport (56)
Notifications
Visitor Behavior Tracking
Advanced Reports
Basic Reports
Detailed Reports
Google Analytics Integration Reports
On-Demand Reports
Reports
Assignment Rules
Automatic Closing of Answered Chats
Automatic Operator Assignments
Automatic Transfer of Unanswered Chats
Autoresponder
Chatbots
Status Auto-Toggle
Chat Transfer
Group Chats
Shared Saved Replies
GDPR Compliance
File Sending
+ 36 more unique features
Only in Chatlio (24)
Offline Mode
Slack Status Checking
Triggers & Automessages
Multi-operator Support
Multi-domain Support
Multiple Widgets
Operating Hours
Unlimited Domains
Custom Customer Data
Customer Location Data
Visitor Information Query
Customizable Chat Widget
Operator Name Display
Remove Powered By Link
White Label Widget
Chat History & Persistence
Transcript Export
Unlimited Bandwidth
Chat Widget Integration
Slack Integration
+ 4 more unique features
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