CDK Global vs Follow Up Boss

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

CDK Global offers fewer features (16 vs 60) and fewer integrations (0 vs 10). Starting price: CDK Global at Contact Sales vs Follow Up Boss at $69/mo. CDK Global has 16 unique features while Follow Up Boss has 60 unique features, with 0 features in common.

CDK GlobalFollow Up Boss
CategoryCRMCRM
Total Features1660
AI-Powered Features15
Starting PriceContact Sales$69/mo
Pricing Tiers03
Integrations010
Shared Features0
Shared Integrations0
Data Quality40%95%

Feature Comparison by Category

AI (0 vs 5)

FeatureCDK GlobalFollow Up Boss
FUB AI
Predictive Lead Prioritization
Smart Messages
Smart Summaries
Suggested Tasks

Alerts (0 vs 1)

FeatureCDK GlobalFollow Up Boss
Lead and Activity Notifications

Analytics (7 vs 1)

FeatureCDK GlobalFollow Up Boss
CDK Affordability Tracker
CDK Ease of Purchase Score
CDK Friction Points Study
Customer Data Platform (CDP)
Email Open & Click Tracking
Intelligence
Intelligence Suite
Intelligence Suite Pro

Automation (0 vs 7)

FeatureCDK GlobalFollow Up Boss
Action Plan Sharing Library
Action Plans
Advanced Lead Distribution
Automated Task Assignment
Automatic Call Logging
First to Claim Lead Distribution
Lead Distribution

CRM (1 vs 0)

FeatureCDK GlobalFollow Up Boss
Customer Relationship Management (CRM)

Collaboration (0 vs 6)

FeatureCDK GlobalFollow Up Boss
Collaborate with Lenders
Collaborators
Mentions
Shared Inboxes/Ring Groups
Team Collaboration
Team Inboxes

Communication (0 vs 11)

FeatureCDK GlobalFollow Up Boss
Batch Emailing
Call Recordings
Call Transferring
Calling Feature
Company Number for Texting
Email & Text Templates
Individual Agent Numbers
Instant Text
Integrated Dialer
Two-Way Texting
Unlimited Calling & Texting

Core (0 vs 2)

FeatureCDK GlobalFollow Up Boss
Lead Management
Mobile App

Engagement (0 vs 1)

FeatureCDK GlobalFollow Up Boss
Automated Drip Engagement

Infrastructure (1 vs 0)

FeatureCDK GlobalFollow Up Boss
Network & Communication Services

Integration (0 vs 6)

FeatureCDK GlobalFollow Up Boss
Automatically Import Leads
Calendar Sync
Import Database from Any CRM
Lead Source Connections
Open Platform
Two-Way Email Sync

Inventory Management (1 vs 0)

FeatureCDK GlobalFollow Up Boss
Vehicle Inventory Suite

Lead Management (0 vs 1)

FeatureCDK GlobalFollow Up Boss
Manually Add Leads

Operations (1 vs 0)

FeatureCDK GlobalFollow Up Boss
Dealer Management System (DMS)

Organization (0 vs 6)

FeatureCDK GlobalFollow Up Boss
Calendar Appointments
Daily Hotsheet
Deal Tracking
File Storage
Smart Lists
Teams Within Teams

Platform (2 vs 0)

FeatureCDK GlobalFollow Up Boss
CDK Modern Retail Suite
Dealership Xperience Platform

Reporting (0 vs 4)

FeatureCDK GlobalFollow Up Boss
Advanced Reporting
Agent Activity Reporting
Call Reporting
Lead Source Reporting

Sales (2 vs 0)

FeatureCDK GlobalFollow Up Boss
Digital Retail
Finance & Insurance (F&I)

Service (1 vs 0)

FeatureCDK GlobalFollow Up Boss
Fixed Operations

Support (0 vs 9)

FeatureCDK GlobalFollow Up Boss
24/7 Phone & Email Support
Dedicated Success Manager
Enhanced Onboarding
Enhanced Support & Training
Help Connecting Lead Sources
Help Importing Contacts
Personalized Onboarding
Priority Support
Setup & Training

Unique Features

Only in CDK Global (16)

CDK Affordability Tracker
CDK Ease of Purchase Score
CDK Friction Points Study
Customer Data Platform (CDP)
Intelligence
Intelligence Suite
Intelligence Suite Pro
Customer Relationship Management (CRM)
Network & Communication Services
Vehicle Inventory Suite
Dealer Management System (DMS)
CDK Modern Retail Suite
Dealership Xperience Platform
Digital Retail
Finance & Insurance (F&I)
Fixed Operations

Only in Follow Up Boss (60)

FUB AI
Predictive Lead Prioritization
Smart Messages
Smart Summaries
Suggested Tasks
Lead and Activity Notifications
Email Open & Click Tracking
Action Plan Sharing Library
Action Plans
Advanced Lead Distribution
Automated Task Assignment
Automatic Call Logging
First to Claim Lead Distribution
Lead Distribution
Collaborate with Lenders
Collaborators
Mentions
Shared Inboxes/Ring Groups
Team Collaboration
Team Inboxes

+ 40 more unique features

Want to build your own alternative to CDK Global or Follow Up Boss?

Analyze it with Reap