BugSnag vs xMatters
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
BugSnag offers more features (67 vs 43) and fewer integrations (15 vs 31). Starting price: BugSnag at Free vs xMatters at $1000/mo. BugSnag has 66 unique features while xMatters has 42 unique features, with 1 features in common.
| BugSnag | xMatters | |
|---|---|---|
| Category | Observability & Monitoring | Observability & Monitoring |
| Total Features | 67 | 43 |
| AI-Powered Features | 1 | 7 |
| Starting Price | Free | $1000/mo |
| Pricing Tiers | 4 | 3 |
| Integrations | 15 | 31 |
| Shared Features | 1 | |
| Shared Integrations | 6 | |
| Data Quality | 95% | 72% |
Feature Comparison by Category
AI (1 vs 0)
| Feature | BugSnag | xMatters |
|---|---|---|
| AI-Powered Fix Suggestions |
Accessibility (0 vs 1)
| Feature | BugSnag | xMatters |
|---|---|---|
| Mobile App |
Administration (0 vs 1)
| Feature | BugSnag | xMatters |
|---|---|---|
| Data Retention Policies |
Alerting (6 vs 0)
| Feature | BugSnag | xMatters |
|---|---|---|
| Advanced Notifications | ||
| Alert Filtering | ||
| Automatic Spike Detection | ||
| Custom Alerts | ||
| Performance Notifications and Alerting | ||
| Regression Alerts |
Analysis (6 vs 0)
| Feature | BugSnag | xMatters |
|---|---|---|
| Advanced Performance Filtering | ||
| Advanced Search and Segmentation | ||
| Advanced Segmentation | ||
| Crash-to-Trace Correlation | ||
| Interactive Timeline Analysis | ||
| Performance Comparisons |
Analytics (4 vs 3)
| Feature | BugSnag | xMatters |
|---|---|---|
| Event Intelligence | ||
| Executive Dashboard | ||
| Release Adoption Tracking | ||
| Reporting and Analytics | ||
| Stability Benchmarks | ||
| Stability Center | ||
| Stability Scores |
Automation (0 vs 4)
| Feature | BugSnag | xMatters |
|---|---|---|
| Automation Studio | ||
| Incident Response Automation | ||
| Intelligent Routing | ||
| Workflow Builder |
Collaboration (2 vs 0)
| Feature | BugSnag | xMatters |
|---|---|---|
| Team Bookmarks | ||
| Team Workflows |
Communication (0 vs 3)
| Feature | BugSnag | xMatters |
|---|---|---|
| Communication Hub | ||
| Conference Bridge | ||
| Team Collaboration |
Core (0 vs 4)
| Feature | BugSnag | xMatters |
|---|---|---|
| Alert Filtering | ||
| Alert Grouping | ||
| Alert Management | ||
| Notification Deduplication |
Cost Management (1 vs 0)
| Feature | BugSnag | xMatters |
|---|---|---|
| Error Burst Protection |
Customization (3 vs 2)
| Feature | BugSnag | xMatters |
|---|---|---|
| Custom Diagnostic Data | ||
| Custom Fields | ||
| Custom Filters | ||
| Notification Preferences | ||
| Saved Performance Filtersets |
Data Management (1 vs 0)
| Feature | BugSnag | xMatters |
|---|---|---|
| Configurable Data Retention |
Debugging (3 vs 0)
| Feature | BugSnag | xMatters |
|---|---|---|
| End-to-End Error Diagnostics | ||
| Symbolicated Stack Traces | ||
| User Interaction Breadcrumbs |
Deployment (3 vs 0)
| Feature | BugSnag | xMatters |
|---|---|---|
| Error Tracking Across Deployment Stages | ||
| On-Premises Deployment | ||
| Release Stability Monitoring |
Enterprise (0 vs 1)
| Feature | BugSnag | xMatters |
|---|---|---|
| Multi-Tenant Support |
Feature Management (1 vs 0)
| Feature | BugSnag | xMatters |
|---|---|---|
| Feature Flag and Experiment Monitoring |
Goal Management (2 vs 0)
| Feature | BugSnag | xMatters |
|---|---|---|
| Performance Targets | ||
| Stability Targets |
Infrastructure (0 vs 3)
| Feature | BugSnag | xMatters |
|---|---|---|
| Backup and Restore | ||
| Disaster Recovery | ||
| High Availability |
Integration (8 vs 3)
| Feature | BugSnag | xMatters |
|---|---|---|
| API Access | ||
| Alert Enrichment | ||
| Data Export API | ||
| Data Forwarding Integrations | ||
| Integration Marketplace | ||
| Multi-Platform Support | ||
| On-Call Alerts | ||
| OpenTelemetry Compatibility | ||
| Source Control Integration | ||
| Team Chat Alerts | ||
| Two-Way Issue Tracker Sync |
Learning (0 vs 1)
| Feature | BugSnag | xMatters |
|---|---|---|
| Post-Incident Review |
Monitoring (6 vs 3)
| Feature | BugSnag | xMatters |
|---|---|---|
| Distributed Tracing | ||
| Error Monitoring | ||
| Health Dashboard | ||
| Incident Timeline | ||
| Network Endpoint Groupings | ||
| Performance Monitoring | ||
| Real User Monitoring | ||
| Response Tracking | ||
| System Metrics Monitoring |
Reporting (2 vs 0)
| Feature | BugSnag | xMatters |
|---|---|---|
| Email Performance Reports | ||
| Email Reports |
Scalability (1 vs 0)
| Feature | BugSnag | xMatters |
|---|---|---|
| Multiple App Monitoring |
Scheduling (0 vs 2)
| Feature | BugSnag | xMatters |
|---|---|---|
| On-Call Scheduling | ||
| Shift Management |
Security (7 vs 3)
| Feature | BugSnag | xMatters |
|---|---|---|
| Audit Logging | ||
| Automatic User Provisioning | ||
| PCI and PHI Compliance | ||
| Role-Based Access Control | ||
| SAML Single Sign-On | ||
| SSO Integration | ||
| Sensitive Data Management | ||
| Two-Factor Authentication | ||
| User Audit Logs | ||
| User Roles and Permissions |
Services (0 vs 1)
| Feature | BugSnag | xMatters |
|---|---|---|
| Custom Integrations |
Support (2 vs 2)
| Feature | BugSnag | xMatters |
|---|---|---|
| Community Forum | ||
| Dedicated Customer Success Manager | ||
| Learning Center | ||
| Priority Support |
Templates (0 vs 1)
| Feature | BugSnag | xMatters |
|---|---|---|
| Incident Templates |
Triage (3 vs 0)
| Feature | BugSnag | xMatters |
|---|---|---|
| Automatic Error Prioritization | ||
| Error Inbox | ||
| Error Snoozing and Ignoring |
Visibility (0 vs 4)
| Feature | BugSnag | xMatters |
|---|---|---|
| Capability Catalog | ||
| Incident Search | ||
| Responder Directory | ||
| Service Dependencies |
Visualization (3 vs 0)
| Feature | BugSnag | xMatters |
|---|---|---|
| Pre-configured Dashboards | ||
| Project Overview Dashboard | ||
| Waterfall Graphs |
Workflow (2 vs 1)
| Feature | BugSnag | xMatters |
|---|---|---|
| Automatic Error Assignment | ||
| Code Ownership | ||
| Escalation Policies |
Unique Features
Only in BugSnag (66)
AI-Powered Fix Suggestions
Advanced Notifications
Automatic Spike Detection
Custom Alerts
Performance Notifications and Alerting
Regression Alerts
Advanced Performance Filtering
Advanced Search and Segmentation
Advanced Segmentation
Crash-to-Trace Correlation
Interactive Timeline Analysis
Performance Comparisons
Release Adoption Tracking
Stability Benchmarks
Stability Center
Stability Scores
Team Bookmarks
Team Workflows
Error Burst Protection
Custom Diagnostic Data
+ 46 more unique features
Only in xMatters (42)
Mobile App
Data Retention Policies
Event Intelligence
Executive Dashboard
Reporting and Analytics
Automation Studio
Incident Response Automation
Intelligent Routing
Workflow Builder
Communication Hub
Conference Bridge
Team Collaboration
Alert Grouping
Alert Management
Notification Deduplication
Custom Fields
Notification Preferences
Multi-Tenant Support
Backup and Restore
Disaster Recovery
+ 22 more unique features
Want to build your own alternative to BugSnag or xMatters?
Analyze it with Reap