Brandfolder vs ServiceTonic
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Brandfolder offers more features (79 vs 26) and more integrations (10 vs 4). Both start at Contact Sales. Brandfolder has 79 unique features while ServiceTonic has 26 unique features, with 0 features in common.
| Brandfolder | ServiceTonic | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 79 | 26 |
| AI-Powered Features | 8 | 0 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 2 | 0 |
| Integrations | 10 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 50% |
Feature Comparison by Category
Administration (2 vs 0)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| Finer Organizational Controls | ||
| User Management |
Analytics (4 vs 0)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| Asset Analytics | ||
| Brandfolder & Collection Analytics | ||
| Insights Data Connector | ||
| User Insights |
Asset Management (0 vs 5)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| Asset Management (CMDB) | ||
| Booking Management | ||
| NetworkTonic | ||
| Preventive Maintenance Management | ||
| QRTonic |
Automation (2 vs 1)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| Asset Automation | ||
| Metadata Conversions | ||
| Process Automation |
Branding (3 vs 0)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| Enterprise-Level Branding | ||
| Vanity URL | ||
| White Labeling |
Collaboration (4 vs 0)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| Comments & Annotations | ||
| Templating | ||
| Workflow | ||
| Workspace |
Configuration (0 vs 1)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| Low-code Configuration |
Customer Service (0 vs 2)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| Customer Web Portal | ||
| Self-Service User Portal |
Deployment (0 vs 2)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| Cloud Deployment | ||
| On-Premise Deployment |
Distribution (8 vs 0)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| Embed a Brandfolder | ||
| Embeddable Assets | ||
| Print Contact Sheet | ||
| Request Download | ||
| Send-to-Print | ||
| Share Links | ||
| Smart Asset Embedding | ||
| Web-to-Print |
Edit (6 vs 0)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| Advanced Video Editing | ||
| Bulk Asset Editing | ||
| Convert File Formats | ||
| Custom Cropping & Preset Sizes | ||
| Enterprise Creative Tooling | ||
| Resize Attachments |
Integration (2 vs 4)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| Adobe Creative Suite | ||
| Database Integration | ||
| Email Server Integration | ||
| LDAP/Active Directory Integration | ||
| Open API | ||
| REST API |
Knowledge Management (0 vs 1)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| Knowledge Management |
Management (7 vs 0)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| Bulk Merge | ||
| Bulk Move | ||
| Bulk Tagging | ||
| Bulk Update and Upload | ||
| CSV Metasheets | ||
| Duplicate Detection | ||
| Versioning |
Mobile (0 vs 1)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| Mobile Access |
Notifications (1 vs 1)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| Notification Center | ||
| Real-time Notifications |
Organization (9 vs 0)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| Attachments | ||
| Collections | ||
| Controlled Custom Fields | ||
| Labels | ||
| My Boards | ||
| Portals | ||
| Sections | ||
| Sorting | ||
| Thumbnailing |
Reporting (0 vs 3)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| Dashboards and KPIs | ||
| Dynamic Views | ||
| Reporting |
Search (9 vs 0)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| AI Image Recognition | ||
| Automatic Metadata Extraction | ||
| Custom & Auto Tagging | ||
| Document Intelligence | ||
| Filtering | ||
| In-Document Search | ||
| Pinned Searches | ||
| Suggested Searching | ||
| Video AI |
Security (10 vs 0)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| 24/7 Antivirus | ||
| Asset Availability Controls | ||
| Collection Expiration | ||
| Everything Stored Securely | ||
| Identity Management | ||
| Public & Private Assets | ||
| Request Access | ||
| Rights Management | ||
| SAML & SSO | ||
| Tighter Asset Permissions |
Service Management (0 vs 3)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| IT Service Management (ITSM) | ||
| Multi-service (ESM) | ||
| Service Level Agreements (SLA) |
Storage (2 vs 0)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| Cold Storage | ||
| Multiple File Format Support |
Support (6 vs 0)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| Asset Curation | ||
| Brandguide | ||
| Community | ||
| Dedicated Account Manager | ||
| Knowledge Base | ||
| Thoughtful Onboarding |
Ticketing (0 vs 1)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| Multi-channel Ticketing |
Time Management (0 vs 1)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| Time Tracking |
Upload (3 vs 0)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| Easy Bulk Upload with Drag & Drop | ||
| FTP Ingest | ||
| Guest Upload |
Workflow (1 vs 0)
| Feature | Brandfolder | ServiceTonic |
|---|---|---|
| Asset Approvals |
Unique Features
Only in Brandfolder (79)
Finer Organizational Controls
User Management
Asset Analytics
Brandfolder & Collection Analytics
Insights Data Connector
User Insights
Asset Automation
Metadata Conversions
Enterprise-Level Branding
Vanity URL
White Labeling
Comments & Annotations
Templating
Workflow
Workspace
Embed a Brandfolder
Embeddable Assets
Print Contact Sheet
Request Download
Send-to-Print
+ 59 more unique features
Only in ServiceTonic (26)
Asset Management (CMDB)
Booking Management
NetworkTonic
Preventive Maintenance Management
QRTonic
Process Automation
Low-code Configuration
Customer Web Portal
Self-Service User Portal
Cloud Deployment
On-Premise Deployment
Database Integration
Email Server Integration
LDAP/Active Directory Integration
REST API
Knowledge Management
Mobile Access
Real-time Notifications
Dashboards and KPIs
Dynamic Views
+ 6 more unique features
View Brandfolder details View ServiceTonic details Brandfolder alternatives ServiceTonic alternatives
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