Brandfolder vs InvGate Service Management
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Brandfolder offers more features (79 vs 27) and fewer integrations (10 vs 18). Both start at Contact Sales. Brandfolder has 78 unique features while InvGate Service Management has 26 unique features, with 1 features in common.
| Brandfolder | InvGate Service Management | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 79 | 27 |
| AI-Powered Features | 8 | 4 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 2 | 0 |
| Integrations | 10 | 18 |
| Shared Features | 1 | |
| Shared Integrations | 2 | |
| Data Quality | 95% | 55% |
Feature Comparison by Category
AI (0 vs 4)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| AI Hub | ||
| AI-assisted Knowledge Article Generation | ||
| AI-powered Ticket Summaries | ||
| Virtual Service Agent |
Administration (2 vs 0)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| Finer Organizational Controls | ||
| User Management |
Analytics (4 vs 0)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| Asset Analytics | ||
| Brandfolder & Collection Analytics | ||
| Insights Data Connector | ||
| User Insights |
Asset Management (0 vs 3)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| IT Asset Inventory Integration | ||
| Link CIs to Tickets | ||
| Quick Visibility of User CIs |
Automation (2 vs 4)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| Asset Automation | ||
| Automation | ||
| Metadata Conversions | ||
| No-Code Workflow Builder | ||
| Pre-built Workflow Templates | ||
| Visual Workflow Editor |
Branding (3 vs 0)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| Enterprise-Level Branding | ||
| Vanity URL | ||
| White Labeling |
Collaboration (4 vs 0)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| Comments & Annotations | ||
| Templating | ||
| Workflow | ||
| Workspace |
Core (0 vs 2)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| Multiple Departments Support | ||
| Ticket Management |
Distribution (8 vs 0)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| Embed a Brandfolder | ||
| Embeddable Assets | ||
| Print Contact Sheet | ||
| Request Download | ||
| Send-to-Print | ||
| Share Links | ||
| Smart Asset Embedding | ||
| Web-to-Print |
Edit (6 vs 0)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| Advanced Video Editing | ||
| Bulk Asset Editing | ||
| Convert File Formats | ||
| Custom Cropping & Preset Sizes | ||
| Enterprise Creative Tooling | ||
| Resize Attachments |
Engagement (0 vs 1)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| Gamification |
ITSM (0 vs 4)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| Change Management | ||
| ITIL Compliance | ||
| Problem Management | ||
| SLAs |
Integration (2 vs 1)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| Adobe Creative Suite | ||
| Built-in Action Connectors | ||
| Open API |
Knowledge Management (0 vs 1)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| Knowledge Base |
Management (7 vs 0)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| Bulk Merge | ||
| Bulk Move | ||
| Bulk Tagging | ||
| Bulk Update and Upload | ||
| CSV Metasheets | ||
| Duplicate Detection | ||
| Versioning |
Notifications (1 vs 0)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| Notification Center |
Organization (9 vs 0)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| Attachments | ||
| Collections | ||
| Controlled Custom Fields | ||
| Labels | ||
| My Boards | ||
| Portals | ||
| Sections | ||
| Sorting | ||
| Thumbnailing |
Problem Management (0 vs 1)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| Recurring Problem Detection |
Reporting (0 vs 5)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| 150+ Built-in Metrics | ||
| Analytics | ||
| Custom Dashboards | ||
| ITSM Analytics | ||
| Stakeholder Dashboard Sharing |
Search (9 vs 0)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| AI Image Recognition | ||
| Automatic Metadata Extraction | ||
| Custom & Auto Tagging | ||
| Document Intelligence | ||
| Filtering | ||
| In-Document Search | ||
| Pinned Searches | ||
| Suggested Searching | ||
| Video AI |
Security (10 vs 0)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| 24/7 Antivirus | ||
| Asset Availability Controls | ||
| Collection Expiration | ||
| Everything Stored Securely | ||
| Identity Management | ||
| Public & Private Assets | ||
| Request Access | ||
| Rights Management | ||
| SAML & SSO | ||
| Tighter Asset Permissions |
Self-Service (0 vs 1)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| Self-Service |
Storage (2 vs 0)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| Cold Storage | ||
| Multiple File Format Support |
Support (6 vs 0)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| Asset Curation | ||
| Brandguide | ||
| Community | ||
| Dedicated Account Manager | ||
| Knowledge Base | ||
| Thoughtful Onboarding |
Upload (3 vs 0)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| Easy Bulk Upload with Drag & Drop | ||
| FTP Ingest | ||
| Guest Upload |
Workflow (1 vs 0)
| Feature | Brandfolder | InvGate Service Management |
|---|---|---|
| Asset Approvals |
Unique Features
Only in Brandfolder (78)
Finer Organizational Controls
User Management
Asset Analytics
Brandfolder & Collection Analytics
Insights Data Connector
User Insights
Asset Automation
Metadata Conversions
Enterprise-Level Branding
Vanity URL
White Labeling
Comments & Annotations
Templating
Workflow
Workspace
Embed a Brandfolder
Embeddable Assets
Print Contact Sheet
Request Download
Send-to-Print
+ 58 more unique features
Only in InvGate Service Management (26)
AI Hub
AI-assisted Knowledge Article Generation
AI-powered Ticket Summaries
Virtual Service Agent
IT Asset Inventory Integration
Link CIs to Tickets
Quick Visibility of User CIs
Automation
No-Code Workflow Builder
Pre-built Workflow Templates
Visual Workflow Editor
Multiple Departments Support
Ticket Management
Gamification
Built-in Action Connectors
Change Management
ITIL Compliance
Problem Management
SLAs
Recurring Problem Detection
+ 6 more unique features
View Brandfolder details View InvGate Service Management details Brandfolder alternatives InvGate Service Management alternatives
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