BookedBy vs Kitomba
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
BookedBy offers fewer features (46 vs 73) and fewer integrations (4 vs 10). Starting price: BookedBy at $30/mo vs Kitomba at Contact Sales. BookedBy has 44 unique features while Kitomba has 71 unique features, with 2 features in common.
| BookedBy | Kitomba | |
|---|---|---|
| Category | Scheduling & Booking | Scheduling & Booking |
| Total Features | 46 | 73 |
| AI-Powered Features | 0 | 2 |
| Starting Price | $30/mo | Contact Sales |
| Pricing Tiers | 7 | 4 |
| Integrations | 4 | 10 |
| Shared Features | 2 | |
| Shared Integrations | 0 | |
| Data Quality | 80% | 95% |
Feature Comparison by Category
Billing (1 vs 0)
| Feature | BookedBy | Kitomba |
|---|---|---|
| Membership Maintenance and Recurring Billing |
Booking (8 vs 0)
| Feature | BookedBy | Kitomba |
|---|---|---|
| Book Appointments for All Locations from Any Location | ||
| Cancellation List | ||
| Confirmation List | ||
| Online Booking | ||
| Online Check-in | ||
| Online Check-out | ||
| Online Queuing with Wait Times | ||
| Recurring Appointments |
Booking & Scheduling (0 vs 7)
| Feature | BookedBy | Kitomba |
|---|---|---|
| Online Booking | ||
| Repeat Appointments | ||
| Required Follow-On Services | ||
| Room and Equipment Management | ||
| Service Management | ||
| Service Packages | ||
| Waitlist |
Client Management (0 vs 15)
| Feature | BookedBy | Kitomba |
|---|---|---|
| Appointment History | ||
| Appointment Reminders | ||
| Automatic Client Details Update | ||
| Client Cards | ||
| Client Photos | ||
| Client-Accessible Profile | ||
| Digital Consultation Forms | ||
| Form Sending via Text or Email | ||
| Loyalty Program | ||
| Messaging Inbox | ||
| Rebooking Prompt at Checkout | ||
| Referrals Tracking | ||
| Secure Documentation Storage | ||
| Send Appointment Details | ||
| Two-Way Messaging |
Communications (1 vs 0)
| Feature | BookedBy | Kitomba |
|---|---|---|
| Client Notifications |
Customer Experience (3 vs 0)
| Feature | BookedBy | Kitomba |
|---|---|---|
| Check-In Kiosk | ||
| Customer Facing Branded App | ||
| Guided Checkout Kiosk |
Customer Management (3 vs 0)
| Feature | BookedBy | Kitomba |
|---|---|---|
| Cross-Store, Consolidated Customer History, Formulas and Notes | ||
| Manage Customer Information | ||
| Surveys |
Employee Management (4 vs 0)
| Feature | BookedBy | Kitomba |
|---|---|---|
| Employee Schedule | ||
| Manage Timecards | ||
| Payroll Setup and Gross Pay Calculation | ||
| Time Clock |
Integration (0 vs 1)
| Feature | BookedBy | Kitomba |
|---|---|---|
| Xero Integration |
Integrations (1 vs 0)
| Feature | BookedBy | Kitomba |
|---|---|---|
| Google Reserve Integration |
Inventory (0 vs 3)
| Feature | BookedBy | Kitomba |
|---|---|---|
| Auto-Generated Stock Orders | ||
| Product Management | ||
| Stocktake |
Inventory Management (5 vs 0)
| Feature | BookedBy | Kitomba |
|---|---|---|
| Create Purchase Orders | ||
| Inventory Back Bar and Retail SKU Tracking | ||
| Inventory Maintenance | ||
| Physical Count | ||
| Receive Purchase Orders |
Marketing (7 vs 12)
| Feature | BookedBy | Kitomba |
|---|---|---|
| AI-Powered Marketing Integration | ||
| Automated Marketing | ||
| Campaign Marketing | ||
| Detailed Promotional Offers By Day, By Time, By Employee | ||
| Email Campaign Management | ||
| Google Tag Manager | ||
| Kmail Email Builder | ||
| Loyalty Rewards | ||
| Mailchimp Integration | ||
| Online Reputation Management | ||
| Promotion Maintenance | ||
| Promotions and Discounts | ||
| Rebooking Reminders | ||
| Referral Rewards | ||
| Remote Text Campaign Marketing |
Online Booking (0 vs 1)
| Feature | BookedBy | Kitomba |
|---|---|---|
| Personalised Booking Website |
Payments (1 vs 0)
| Feature | BookedBy | Kitomba |
|---|---|---|
| Instant Tip Payout |
Payments & POS (0 vs 17)
| Feature | BookedBy | Kitomba |
|---|---|---|
| Automatic Surcharges | ||
| Cancellation Fees | ||
| Concessions | ||
| Customizable Payment Types | ||
| Easy Cash-Up | ||
| Integrated EFTPOS Support | ||
| Kitomba Pay | ||
| Kitomba Pay Terminals | ||
| Mobile Point-of-Sale | ||
| Next-Business-Day Funding | ||
| Online Deposits | ||
| Online Payments | ||
| Part-Payment Providers | ||
| Point-of-Sale | ||
| Sustainable Salons Fee |
Reporting (3 vs 0)
| Feature | BookedBy | Kitomba |
|---|---|---|
| 100+ Reports | ||
| Employee Scorecard / Performance Dashboard | ||
| Standard Reports |
Reporting & Analytics (0 vs 8)
| Feature | BookedBy | Kitomba |
|---|---|---|
| Advanced Reporting | ||
| Appointment Trends | ||
| Business Summary Report | ||
| Daily Sales Tracking | ||
| Google Analytics 4 | ||
| Kitomba Benchmark | ||
| Scoreboard | ||
| Staff Performance Tracking |
Sales (3 vs 0)
| Feature | BookedBy | Kitomba |
|---|---|---|
| Discount Reasons | ||
| Online Gift Cards | ||
| Prompt Additional Related Services; Add-On Upgrades |
Security (1 vs 1)
| Feature | BookedBy | Kitomba |
|---|---|---|
| Role Based Employee Access Control | ||
| Security Log |
Service Management (3 vs 0)
| Feature | BookedBy | Kitomba |
|---|---|---|
| Client Custom Service Duration and Service Pricing Overrides | ||
| Manage Service Offers and Pricing by Stylist | ||
| Package Maintenance |
Support (2 vs 0)
| Feature | BookedBy | Kitomba |
|---|---|---|
| Unlimited Phone, Email and Text Support | ||
| Unlimited Training |
Team Management (0 vs 8)
| Feature | BookedBy | Kitomba |
|---|---|---|
| Business Targets | ||
| Payroll Reporting | ||
| Staff Access and Logins | ||
| Staff Calendars | ||
| Staff Targets | ||
| Staff Timetables | ||
| Time Clock | ||
| Time Sheets |
Unique Features
Only in BookedBy (44)
Membership Maintenance and Recurring Billing
Book Appointments for All Locations from Any Location
Cancellation List
Confirmation List
Online Check-in
Online Check-out
Online Queuing with Wait Times
Recurring Appointments
Client Notifications
Check-In Kiosk
Customer Facing Branded App
Guided Checkout Kiosk
Cross-Store, Consolidated Customer History, Formulas and Notes
Manage Customer Information
Surveys
Employee Schedule
Manage Timecards
Payroll Setup and Gross Pay Calculation
Google Reserve Integration
Create Purchase Orders
+ 24 more unique features
Only in Kitomba (71)
Repeat Appointments
Required Follow-On Services
Room and Equipment Management
Service Management
Service Packages
Waitlist
Appointment History
Appointment Reminders
Automatic Client Details Update
Client Cards
Client Photos
Client-Accessible Profile
Digital Consultation Forms
Form Sending via Text or Email
Loyalty Program
Messaging Inbox
Rebooking Prompt at Checkout
Referrals Tracking
Secure Documentation Storage
Send Appointment Details
+ 51 more unique features
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