BMC Helix vs SwipedOn
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
BMC Helix offers fewer features (46 vs 71) and more integrations (30 vs 6). Starting price: BMC Helix at $45/mo vs SwipedOn at $3/mo. BMC Helix has 46 unique features while SwipedOn has 71 unique features, with 0 features in common.
| BMC Helix | SwipedOn | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 46 | 71 |
| AI-Powered Features | 18 | 0 |
| Starting Price | $45/mo | $3/mo |
| Pricing Tiers | 3 | 5 |
| Integrations | 30 | 6 |
| Shared Features | 0 | |
| Shared Integrations | 4 | |
| Data Quality | 73% | 90% |
Feature Comparison by Category
AI & Automation (4 vs 0)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| AI-Powered Virtual Agent | ||
| Intelligent Automation | ||
| Predictive Incident Prevention | ||
| Smart Assignment |
AddOns (0 vs 1)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Catering AddOn |
Administration (0 vs 1)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Customizable Roles and Permissions |
Analytics (3 vs 0)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Performance Analytics | ||
| Reporting and Dashboards | ||
| Survey and Feedback |
Automation (3 vs 1)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Auto Sign Out | ||
| Self-Healing IT | ||
| Template Management | ||
| Workflow Automation |
Communication (2 vs 0)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Collaboration Tools | ||
| Notification Engine |
Compliance (0 vs 3)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Digital Agreements | ||
| Digital Signature Capture | ||
| Third-party Certifications |
Configuration (0 vs 2)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Multiple Devices Per Location | ||
| Multiple Printers Per Location |
Customization (0 vs 2)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Customizable Branding | ||
| Multiple Question Formats |
Dashboard (0 vs 1)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Cloud-based Web Dashboard |
Deliveries (0 vs 1)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Deliveries AddOn |
Employee Management (0 vs 13)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Archive Employees | ||
| Auto Sign In & Out | ||
| Custom Screening Questions | ||
| Custom Sign Out Messages | ||
| Digital In Out Board | ||
| Employee Bulk Upload | ||
| Employee Profile Fields | ||
| Employee Sign In | ||
| Manual Sign In/Out | ||
| Office Roaming and Remote Working | ||
| QR Code Sign In | ||
| SwipedOn Pocket | ||
| iPad or Tablet Sign In |
Finance (2 vs 0)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Cloud Cost Management | ||
| Financial Management |
Implementation (1 vs 0)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Data Migration Tools |
Integration (2 vs 0)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| API Management | ||
| Custom Integrations |
Integrations (0 vs 2)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Directory Integrations | ||
| Slack & Teams Notifications |
Localization (0 vs 1)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Language Selection |
Monitoring (4 vs 0)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Anomaly Detection | ||
| Digital Experience Monitoring | ||
| Event Management | ||
| Intelligent Alert Management |
Multi-location Management (0 vs 3)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Location Groups | ||
| Location Specific Settings | ||
| Multi-location Dashboard |
Notifications (0 vs 5)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Host Notifications | ||
| Notifications | ||
| Resource Check In Reminders | ||
| SMS Notifications | ||
| Sign In/Out Reminders |
Operations (6 vs 0)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Asset Management | ||
| Availability Management | ||
| Capacity Management | ||
| Configuration Management Database | ||
| Discovery and Mapping | ||
| Release Management |
Platform (5 vs 0)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Advanced Search | ||
| Bulk Operations | ||
| Customization Framework | ||
| Mobile Application | ||
| Multi-Tenancy |
Privacy (0 vs 1)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Data Anonymization |
Procurement (2 vs 0)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Contract Management | ||
| Supplier Management |
Reliability (0 vs 1)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Offline Sign In |
Reporting (0 vs 4)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Data Export | ||
| Detailed Visitor Information | ||
| Real-time Visitor Log | ||
| Resource Insights |
Resource Management (0 vs 6)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Booking Settings | ||
| Desk Booking | ||
| Desk and Resource Booking | ||
| Interactive Maps | ||
| QR Scan Booking | ||
| Resource Features |
Safety (0 vs 2)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Evacuation Mode | ||
| Health and Safety |
Security (4 vs 7)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Audit Trails | ||
| Compliance Management | ||
| Data Hosting Options | ||
| Location Verification | ||
| Multi-Factor Authentication | ||
| Role-Based Access Control | ||
| Secure Cloud Storage | ||
| Security and Compliance | ||
| Single Sign-On | ||
| Verification Photos | ||
| Visitor Approvals |
Service Management (8 vs 0)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Change Management | ||
| Demand Management | ||
| Incident Management | ||
| Knowledge Management | ||
| Problem Management | ||
| Request Management | ||
| Service Catalog | ||
| Service Level Management |
Support (0 vs 4)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| 24/5 Live Chat Support | ||
| Bespoke Onboarding and Implementation | ||
| Customer Success Onboarding | ||
| Dedicated Account Manager |
Visitor Management (0 vs 10)
| Feature | BMC Helix | SwipedOn |
|---|---|---|
| Contractor Management | ||
| Custom Visitor Categories | ||
| Document Upload | ||
| ID Badge Printing | ||
| Multiple Sign In Options | ||
| Photo Capture | ||
| Preregistration & Invites | ||
| Remembered Visitors | ||
| Visitor Preboarding | ||
| Visitor Sign In |
Unique Features
Only in BMC Helix (46)
AI-Powered Virtual Agent
Intelligent Automation
Predictive Incident Prevention
Smart Assignment
Performance Analytics
Reporting and Dashboards
Survey and Feedback
Self-Healing IT
Template Management
Workflow Automation
Collaboration Tools
Notification Engine
Cloud Cost Management
Financial Management
Data Migration Tools
API Management
Custom Integrations
Anomaly Detection
Digital Experience Monitoring
Event Management
+ 26 more unique features
Only in SwipedOn (71)
Catering AddOn
Customizable Roles and Permissions
Auto Sign Out
Digital Agreements
Digital Signature Capture
Third-party Certifications
Multiple Devices Per Location
Multiple Printers Per Location
Customizable Branding
Multiple Question Formats
Cloud-based Web Dashboard
Deliveries AddOn
Archive Employees
Auto Sign In & Out
Custom Screening Questions
Custom Sign Out Messages
Digital In Out Board
Employee Bulk Upload
Employee Profile Fields
Employee Sign In
+ 51 more unique features
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