Bazaarvoice vs Qualtrics
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Bazaarvoice offers fewer features (43 vs 48) and more integrations (28 vs 27). Starting price: Bazaarvoice at $500/mo vs Qualtrics at $1500/mo. Bazaarvoice has 42 unique features while Qualtrics has 47 unique features, with 1 features in common.
| Bazaarvoice | Qualtrics | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 43 | 48 |
| AI-Powered Features | 11 | 5 |
| Starting Price | $500/mo | $1500/mo |
| Pricing Tiers | 4 | 3 |
| Integrations | 28 | 27 |
| Shared Features | 1 | |
| Shared Integrations | 11 | |
| Data Quality | 72% | 74% |
Feature Comparison by Category
Analytics (8 vs 16)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| AI Sentiment Analysis | ||
| AI-Powered Insights | ||
| Advanced Reporting | ||
| Assisted Analytics | ||
| Benchmarking | ||
| Conjoint Analysis | ||
| Conversion Impact Reporting | ||
| Custom Analytics Dashboard | ||
| Custom Scoring | ||
| Data Export | ||
| Heatmaps and Eye Tracking | ||
| Journey Mapping | ||
| Keyword Extraction | ||
| Longitudinal Studies | ||
| MaxDiff Analysis |
Automation (1 vs 3)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Action Planning | ||
| Automated Workflows | ||
| Real-Time Alerts | ||
| Review Solicitation Automation |
Community (2 vs 0)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Helpfulness Voting | ||
| Questions & Answers |
Competitive Intelligence (1 vs 0)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Competitor Review Monitoring |
Compliance (1 vs 0)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Review Compliance Management |
Content Management (1 vs 0)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| UGC Management |
Content Types (1 vs 0)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Video Review Support |
Core (0 vs 14)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Branching and Logic | ||
| Customer Effort Score (CES) | ||
| Distribution Management | ||
| Interactive Content | ||
| Mobile-Responsive Surveys | ||
| Multi-Language Support | ||
| Net Promoter Score (NPS) | ||
| Progressive Profiling | ||
| Randomization | ||
| Survey Builder | ||
| Survey Piping | ||
| Survey Validation Rules | ||
| Video and Image Feedback | ||
| eSignature Integration |
Core Features (1 vs 0)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Review Collection |
Customization (2 vs 1)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Custom Review Submission Form | ||
| White Label Solution | ||
| White Label Surveys |
Data (0 vs 3)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Quota Management | ||
| Sample Management | ||
| Survey Panels |
Data Management (1 vs 0)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Batch Import |
Data Quality (0 vs 1)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Duplicate Detection |
Discovery (2 vs 0)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Advanced Filtering & Search | ||
| Review Recency Filter |
Display & Analytics (1 vs 0)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Review Display Widget |
Distribution (2 vs 0)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Multi-Channel Distribution | ||
| Syndication Network |
Email Integration (1 vs 0)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Reviews for Email Marketing |
Engagement (2 vs 0)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Merchant Response | ||
| Response Automation |
Integration (1 vs 3)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| API Access | ||
| Mobile App Feedback | ||
| Website Feedback |
Localization (1 vs 0)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Multilingual Support |
Marketplace Features (1 vs 0)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Seller Ratings & Reviews |
Mobile (2 vs 0)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Mobile App for Reviewers | ||
| Progressive Web App |
Moderation (3 vs 0)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| AI-Powered Moderation | ||
| Photo Moderation | ||
| Review Moderation Workflow |
Modules (0 vs 4)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Brand Experience | ||
| Employee Experience | ||
| Feedback Management | ||
| Product Experience |
Monitoring (2 vs 0)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Review Alerts & Notifications | ||
| Social Listening |
Reporting (1 vs 0)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Review Analytics Export |
Review Collection (1 vs 0)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Incentivized Reviews |
SEO (1 vs 0)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Schema Markup Implementation |
Security (0 vs 3)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Anonymous Responses | ||
| Data Security and Compliance | ||
| User Permissions and Roles |
Trust & Safety (3 vs 0)
| Feature | Bazaarvoice | Qualtrics |
|---|---|---|
| Fraud Detection | ||
| Review Authentication | ||
| Review Authenticity Badge |
Unique Features
Only in Bazaarvoice (42)
AI Sentiment Analysis
AI-Powered Insights
Conversion Impact Reporting
Custom Analytics Dashboard
Keyword Extraction
Product Attributes from Reviews
Rating Distribution
Review Analytics Dashboard
Review Solicitation Automation
Helpfulness Voting
Questions & Answers
Competitor Review Monitoring
Review Compliance Management
UGC Management
Video Review Support
Review Collection
Custom Review Submission Form
White Label Solution
Batch Import
Advanced Filtering & Search
+ 22 more unique features
Only in Qualtrics (47)
Advanced Reporting
Assisted Analytics
Benchmarking
Conjoint Analysis
Custom Scoring
Data Export
Heatmaps and Eye Tracking
Journey Mapping
Longitudinal Studies
MaxDiff Analysis
Performance Benchmarking
Predictive Analytics
Response Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
Action Planning
Automated Workflows
Real-Time Alerts
Branching and Logic
+ 27 more unique features
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