Avaya Cloud Office vs Microsoft Teams Phone
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Avaya Cloud Office offers more features (47 vs 0) and more integrations (11 vs 0). Starting price: Avaya Cloud Office at $20/mo vs Microsoft Teams Phone at Contact Sales. Avaya Cloud Office has 47 unique features while Microsoft Teams Phone has 0 unique features, with 0 features in common.
| Avaya Cloud Office | Microsoft Teams Phone | |
|---|---|---|
| Category | Video Conferencing | Video Conferencing |
| Total Features | 47 | 0 |
| AI-Powered Features | 8 | 0 |
| Starting Price | $20/mo | Contact Sales |
| Pricing Tiers | 3 | 0 |
| Integrations | 11 | 0 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 85% | 85% |
Feature Comparison by Category
AI (7 vs 0)
| Feature | Avaya Cloud Office | Microsoft Teams Phone |
|---|---|---|
| AI Assistant | ||
| AI Call Notes | ||
| AI Call Transcription | ||
| AI Meeting Summaries | ||
| AI Meeting Transcription and Closed Captioning | ||
| AI Writer for SMS and Chat | ||
| Message Translation |
Administration (5 vs 0)
| Feature | Avaya Cloud Office | Microsoft Teams Phone |
|---|---|---|
| Automatic Updates | ||
| Connect Multiple Sites | ||
| Custom Roles and Permissions | ||
| Hot Desking | ||
| No On-Site Hardware |
Analytics (5 vs 0)
| Feature | Avaya Cloud Office | Microsoft Teams Phone |
|---|---|---|
| Adoption and Usage Analytics | ||
| Analytics History | ||
| Customizable Analytics and Reporting | ||
| Device Analytics and Alerts | ||
| Real-time Quality of Service (QoS) Analytics |
Call Management (3 vs 0)
| Feature | Avaya Cloud Office | Microsoft Teams Phone |
|---|---|---|
| Advanced Call Monitoring and Handling | ||
| Auto Call Recording | ||
| Call Menu (IVR) |
Collaboration (1 vs 0)
| Feature | Avaya Cloud Office | Microsoft Teams Phone |
|---|---|---|
| Team Message Rooms |
Fax (1 vs 0)
| Feature | Avaya Cloud Office | Microsoft Teams Phone |
|---|---|---|
| Unlimited Internet Fax |
Global (1 vs 0)
| Feature | Avaya Cloud Office | Microsoft Teams Phone |
|---|---|---|
| Global Office |
Hardware (2 vs 0)
| Feature | Avaya Cloud Office | Microsoft Teams Phone |
|---|---|---|
| Avaya Phone Compatibility | ||
| Phone Rental Options |
Integration (5 vs 0)
| Feature | Avaya Cloud Office | Microsoft Teams Phone |
|---|---|---|
| CRM Integrations | ||
| Developer Platform and APIs | ||
| Google and Microsoft Integrations | ||
| Industry-Specific Integrations | ||
| Microsoft Teams Integration |
Messaging (1 vs 0)
| Feature | Avaya Cloud Office | Microsoft Teams Phone |
|---|---|---|
| Business SMS and MMS |
Mobile (1 vs 0)
| Feature | Avaya Cloud Office | Microsoft Teams Phone |
|---|---|---|
| Mobile App |
Reliability (1 vs 0)
| Feature | Avaya Cloud Office | Microsoft Teams Phone |
|---|---|---|
| Enterprise-Grade Call Quality |
Security (5 vs 0)
| Feature | Avaya Cloud Office | Microsoft Teams Phone |
|---|---|---|
| Encryption | ||
| Number Masking | ||
| STIR/SHAKEN Standards | ||
| Security Certifications | ||
| Single Sign-On (SSO) |
Storage (2 vs 0)
| Feature | Avaya Cloud Office | Microsoft Teams Phone |
|---|---|---|
| Archive for Cloud Storage Backup | ||
| Unlimited File and Recording Storage |
Support (1 vs 0)
| Feature | Avaya Cloud Office | Microsoft Teams Phone |
|---|---|---|
| 24/7 Support |
Video Conferencing (1 vs 0)
| Feature | Avaya Cloud Office | Microsoft Teams Phone |
|---|---|---|
| HD Video Meetings |
Voice (5 vs 0)
| Feature | Avaya Cloud Office | Microsoft Teams Phone |
|---|---|---|
| Business Phone Toll-Free Numbers | ||
| HD Voice Quality | ||
| Shared Voicemail | ||
| Unlimited Domestic Calling | ||
| Voicemail Transcription |
Unique Features
Only in Avaya Cloud Office (47)
Automatic Updates
Connect Multiple Sites
Custom Roles and Permissions
Hot Desking
No On-Site Hardware
AI Assistant
AI Call Notes
AI Call Transcription
AI Meeting Summaries
AI Meeting Transcription and Closed Captioning
AI Writer for SMS and Chat
Message Translation
Adoption and Usage Analytics
Analytics History
Customizable Analytics and Reporting
Device Analytics and Alerts
Real-time Quality of Service (QoS) Analytics
Advanced Call Monitoring and Handling
Auto Call Recording
Call Menu (IVR)
+ 27 more unique features
Only in Microsoft Teams Phone (0)
View Avaya Cloud Office details View Microsoft Teams Phone details Avaya Cloud Office alternatives Microsoft Teams Phone alternatives
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