Avaya Cloud Office vs GoTo Meeting

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Avaya Cloud Office offers more features (47 vs 32) and more integrations (11 vs 0). Starting price: Avaya Cloud Office at $20/mo vs GoTo Meeting at Contact Sales. Avaya Cloud Office has 47 unique features while GoTo Meeting has 32 unique features, with 0 features in common.

Avaya Cloud OfficeGoTo Meeting
CategoryVideo ConferencingVideo Conferencing
Total Features4732
AI-Powered Features82
Starting Price$20/moContact Sales
Pricing Tiers30
Integrations110
Shared Features0
Shared Integrations0
Data Quality85%50%

Feature Comparison by Category

AI (7 vs 0)

FeatureAvaya Cloud OfficeGoTo Meeting
AI Assistant
AI Call Notes
AI Call Transcription
AI Meeting Summaries
AI Meeting Transcription and Closed Captioning
AI Writer for SMS and Chat
Message Translation

Account Management (0 vs 3)

FeatureAvaya Cloud OfficeGoTo Meeting
Available in 190+ Countries
Custom Email Templates
Unified Administration

Administration (5 vs 0)

FeatureAvaya Cloud OfficeGoTo Meeting
Automatic Updates
Connect Multiple Sites
Custom Roles and Permissions
Hot Desking
No On-Site Hardware

Analytics (5 vs 0)

FeatureAvaya Cloud OfficeGoTo Meeting
Adoption and Usage Analytics
Analytics History
Customizable Analytics and Reporting
Device Analytics and Alerts
Real-time Quality of Service (QoS) Analytics

Audio (0 vs 5)

FeatureAvaya Cloud OfficeGoTo Meeting
Background Noise Suppression
Built-in Audio with VoIP and Toll
Commuter Mode
Crystal Clear Audio
Toll-Free and Call Me

Call Management (3 vs 0)

FeatureAvaya Cloud OfficeGoTo Meeting
Advanced Call Monitoring and Handling
Auto Call Recording
Call Menu (IVR)

Collaboration (1 vs 3)

FeatureAvaya Cloud OfficeGoTo Meeting
Drawing Tools
Keyboard and Mouse Sharing
Screen Sharing
Team Message Rooms

Communication (0 vs 3)

FeatureAvaya Cloud OfficeGoTo Meeting
Conference Calling
Dial Out
In-Session Chat

Ease of Use (0 vs 2)

FeatureAvaya Cloud OfficeGoTo Meeting
No Download Required
One-Click Meetings

Fax (1 vs 0)

FeatureAvaya Cloud OfficeGoTo Meeting
Unlimited Internet Fax

Global (1 vs 0)

FeatureAvaya Cloud OfficeGoTo Meeting
Global Office

Hardware (2 vs 0)

FeatureAvaya Cloud OfficeGoTo Meeting
Avaya Phone Compatibility
Phone Rental Options

Integration (5 vs 1)

FeatureAvaya Cloud OfficeGoTo Meeting
CRM Integrations
Developer Platform and APIs
Google and Microsoft Integrations
Industry-Specific Integrations
Microsoft Teams Integration
Seamless Integrations

Meeting Management (0 vs 3)

FeatureAvaya Cloud OfficeGoTo Meeting
Breakout Rooms
Dismiss Attendees
Up to 250 Attendees

Messaging (1 vs 0)

FeatureAvaya Cloud OfficeGoTo Meeting
Business SMS and MMS

Mobile (1 vs 1)

FeatureAvaya Cloud OfficeGoTo Meeting
Mobile App
Mobile Conferencing

Recording & Playback (0 vs 2)

FeatureAvaya Cloud OfficeGoTo Meeting
Meeting Transcriptions
Record Meetings in the Cloud

Reliability (1 vs 1)

FeatureAvaya Cloud OfficeGoTo Meeting
99.999% Uptime
Enterprise-Grade Call Quality

Security (5 vs 6)

FeatureAvaya Cloud OfficeGoTo Meeting
Encrypted Sessions
Encryption
End-to-End Encryption
Enterprise-Grade Security
Meeting Lock
Number Masking
Password Protection
STIR/SHAKEN Standards
Security Certifications
Single Sign-On
Single Sign-On (SSO)

Storage (2 vs 0)

FeatureAvaya Cloud OfficeGoTo Meeting
Archive for Cloud Storage Backup
Unlimited File and Recording Storage

Support (1 vs 0)

FeatureAvaya Cloud OfficeGoTo Meeting
24/7 Support

Video Conferencing (1 vs 0)

FeatureAvaya Cloud OfficeGoTo Meeting
HD Video Meetings

Video Meetings (0 vs 2)

FeatureAvaya Cloud OfficeGoTo Meeting
HD Video
Webcam Preview

Voice (5 vs 0)

FeatureAvaya Cloud OfficeGoTo Meeting
Business Phone Toll-Free Numbers
HD Voice Quality
Shared Voicemail
Unlimited Domestic Calling
Voicemail Transcription

Unique Features

Only in Avaya Cloud Office (47)

Automatic Updates
Connect Multiple Sites
Custom Roles and Permissions
Hot Desking
No On-Site Hardware
AI Assistant
AI Call Notes
AI Call Transcription
AI Meeting Summaries
AI Meeting Transcription and Closed Captioning
AI Writer for SMS and Chat
Message Translation
Adoption and Usage Analytics
Analytics History
Customizable Analytics and Reporting
Device Analytics and Alerts
Real-time Quality of Service (QoS) Analytics
Advanced Call Monitoring and Handling
Auto Call Recording
Call Menu (IVR)

+ 27 more unique features

Only in GoTo Meeting (32)

Available in 190+ Countries
Custom Email Templates
Unified Administration
Background Noise Suppression
Built-in Audio with VoIP and Toll
Commuter Mode
Crystal Clear Audio
Toll-Free and Call Me
Drawing Tools
Keyboard and Mouse Sharing
Screen Sharing
Conference Calling
Dial Out
In-Session Chat
No Download Required
One-Click Meetings
Seamless Integrations
Breakout Rooms
Dismiss Attendees
Up to 250 Attendees

+ 12 more unique features

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