Avaya Cloud Office vs GoTo Meeting
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Avaya Cloud Office offers more features (47 vs 32) and more integrations (11 vs 0). Starting price: Avaya Cloud Office at $20/mo vs GoTo Meeting at Contact Sales. Avaya Cloud Office has 47 unique features while GoTo Meeting has 32 unique features, with 0 features in common.
| Avaya Cloud Office | GoTo Meeting | |
|---|---|---|
| Category | Video Conferencing | Video Conferencing |
| Total Features | 47 | 32 |
| AI-Powered Features | 8 | 2 |
| Starting Price | $20/mo | Contact Sales |
| Pricing Tiers | 3 | 0 |
| Integrations | 11 | 0 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 85% | 50% |
Feature Comparison by Category
AI (7 vs 0)
| Feature | Avaya Cloud Office | GoTo Meeting |
|---|---|---|
| AI Assistant | ||
| AI Call Notes | ||
| AI Call Transcription | ||
| AI Meeting Summaries | ||
| AI Meeting Transcription and Closed Captioning | ||
| AI Writer for SMS and Chat | ||
| Message Translation |
Account Management (0 vs 3)
| Feature | Avaya Cloud Office | GoTo Meeting |
|---|---|---|
| Available in 190+ Countries | ||
| Custom Email Templates | ||
| Unified Administration |
Administration (5 vs 0)
| Feature | Avaya Cloud Office | GoTo Meeting |
|---|---|---|
| Automatic Updates | ||
| Connect Multiple Sites | ||
| Custom Roles and Permissions | ||
| Hot Desking | ||
| No On-Site Hardware |
Analytics (5 vs 0)
| Feature | Avaya Cloud Office | GoTo Meeting |
|---|---|---|
| Adoption and Usage Analytics | ||
| Analytics History | ||
| Customizable Analytics and Reporting | ||
| Device Analytics and Alerts | ||
| Real-time Quality of Service (QoS) Analytics |
Audio (0 vs 5)
| Feature | Avaya Cloud Office | GoTo Meeting |
|---|---|---|
| Background Noise Suppression | ||
| Built-in Audio with VoIP and Toll | ||
| Commuter Mode | ||
| Crystal Clear Audio | ||
| Toll-Free and Call Me |
Call Management (3 vs 0)
| Feature | Avaya Cloud Office | GoTo Meeting |
|---|---|---|
| Advanced Call Monitoring and Handling | ||
| Auto Call Recording | ||
| Call Menu (IVR) |
Collaboration (1 vs 3)
| Feature | Avaya Cloud Office | GoTo Meeting |
|---|---|---|
| Drawing Tools | ||
| Keyboard and Mouse Sharing | ||
| Screen Sharing | ||
| Team Message Rooms |
Communication (0 vs 3)
| Feature | Avaya Cloud Office | GoTo Meeting |
|---|---|---|
| Conference Calling | ||
| Dial Out | ||
| In-Session Chat |
Ease of Use (0 vs 2)
| Feature | Avaya Cloud Office | GoTo Meeting |
|---|---|---|
| No Download Required | ||
| One-Click Meetings |
Fax (1 vs 0)
| Feature | Avaya Cloud Office | GoTo Meeting |
|---|---|---|
| Unlimited Internet Fax |
Global (1 vs 0)
| Feature | Avaya Cloud Office | GoTo Meeting |
|---|---|---|
| Global Office |
Hardware (2 vs 0)
| Feature | Avaya Cloud Office | GoTo Meeting |
|---|---|---|
| Avaya Phone Compatibility | ||
| Phone Rental Options |
Integration (5 vs 1)
| Feature | Avaya Cloud Office | GoTo Meeting |
|---|---|---|
| CRM Integrations | ||
| Developer Platform and APIs | ||
| Google and Microsoft Integrations | ||
| Industry-Specific Integrations | ||
| Microsoft Teams Integration | ||
| Seamless Integrations |
Meeting Management (0 vs 3)
| Feature | Avaya Cloud Office | GoTo Meeting |
|---|---|---|
| Breakout Rooms | ||
| Dismiss Attendees | ||
| Up to 250 Attendees |
Messaging (1 vs 0)
| Feature | Avaya Cloud Office | GoTo Meeting |
|---|---|---|
| Business SMS and MMS |
Mobile (1 vs 1)
| Feature | Avaya Cloud Office | GoTo Meeting |
|---|---|---|
| Mobile App | ||
| Mobile Conferencing |
Recording & Playback (0 vs 2)
| Feature | Avaya Cloud Office | GoTo Meeting |
|---|---|---|
| Meeting Transcriptions | ||
| Record Meetings in the Cloud |
Reliability (1 vs 1)
| Feature | Avaya Cloud Office | GoTo Meeting |
|---|---|---|
| 99.999% Uptime | ||
| Enterprise-Grade Call Quality |
Security (5 vs 6)
| Feature | Avaya Cloud Office | GoTo Meeting |
|---|---|---|
| Encrypted Sessions | ||
| Encryption | ||
| End-to-End Encryption | ||
| Enterprise-Grade Security | ||
| Meeting Lock | ||
| Number Masking | ||
| Password Protection | ||
| STIR/SHAKEN Standards | ||
| Security Certifications | ||
| Single Sign-On | ||
| Single Sign-On (SSO) |
Storage (2 vs 0)
| Feature | Avaya Cloud Office | GoTo Meeting |
|---|---|---|
| Archive for Cloud Storage Backup | ||
| Unlimited File and Recording Storage |
Support (1 vs 0)
| Feature | Avaya Cloud Office | GoTo Meeting |
|---|---|---|
| 24/7 Support |
Video Conferencing (1 vs 0)
| Feature | Avaya Cloud Office | GoTo Meeting |
|---|---|---|
| HD Video Meetings |
Video Meetings (0 vs 2)
| Feature | Avaya Cloud Office | GoTo Meeting |
|---|---|---|
| HD Video | ||
| Webcam Preview |
Voice (5 vs 0)
| Feature | Avaya Cloud Office | GoTo Meeting |
|---|---|---|
| Business Phone Toll-Free Numbers | ||
| HD Voice Quality | ||
| Shared Voicemail | ||
| Unlimited Domestic Calling | ||
| Voicemail Transcription |
Unique Features
Only in Avaya Cloud Office (47)
Automatic Updates
Connect Multiple Sites
Custom Roles and Permissions
Hot Desking
No On-Site Hardware
AI Assistant
AI Call Notes
AI Call Transcription
AI Meeting Summaries
AI Meeting Transcription and Closed Captioning
AI Writer for SMS and Chat
Message Translation
Adoption and Usage Analytics
Analytics History
Customizable Analytics and Reporting
Device Analytics and Alerts
Real-time Quality of Service (QoS) Analytics
Advanced Call Monitoring and Handling
Auto Call Recording
Call Menu (IVR)
+ 27 more unique features
Only in GoTo Meeting (32)
Available in 190+ Countries
Custom Email Templates
Unified Administration
Background Noise Suppression
Built-in Audio with VoIP and Toll
Commuter Mode
Crystal Clear Audio
Toll-Free and Call Me
Drawing Tools
Keyboard and Mouse Sharing
Screen Sharing
Conference Calling
Dial Out
In-Session Chat
No Download Required
One-Click Meetings
Seamless Integrations
Breakout Rooms
Dismiss Attendees
Up to 250 Attendees
+ 12 more unique features
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