Around vs CallHippo
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Around offers fewer features (38 vs 166) and more integrations (27 vs 9). Starting price: Around at $15/mo vs CallHippo at $18/mo. Around has 38 unique features while CallHippo has 166 unique features, with 0 features in common.
| Around | CallHippo | |
|---|---|---|
| Category | Communication & Collaboration | Communication & Collaboration |
| Total Features | 38 | 166 |
| AI-Powered Features | 11 | 47 |
| Starting Price | $15/mo | $18/mo |
| Pricing Tiers | 4 | 5 |
| Integrations | 27 | 9 |
| Shared Features | 0 | |
| Shared Integrations | 7 | |
| Data Quality | 69% | 90% |
Feature Comparison by Category
AI (0 vs 19)
| Feature | Around | CallHippo |
|---|---|---|
| AI Auto Rotate | ||
| AI Auto Voicemail Drop | ||
| AI Contextual Handover | ||
| AI Copilot — Agent Coaching | ||
| AI Enabled Voice Assistants | ||
| AI Global Connect | ||
| AI Lead Qualification | ||
| AI Transcription | ||
| AI Voice Agent | ||
| AI Voicemail Drop | ||
| AI Voicemail Transcription | ||
| Agent Behavior | ||
| Gen AI LLMs | ||
| Multilingual Brand Voice | ||
| Omnichannel AI Inbox |
AI Features (4 vs 0)
| Feature | Around | CallHippo |
|---|---|---|
| AI Keyword Extraction | ||
| AI Meeting Summaries | ||
| AI Meeting Transcription | ||
| Speaker Identification |
Accessibility (0 vs 1)
| Feature | Around | CallHippo |
|---|---|---|
| Multi-Device Support |
Administration (2 vs 0)
| Feature | Around | CallHippo |
|---|---|---|
| Admin Controls | ||
| Capacity Planning |
Analytics (3 vs 19)
| Feature | Around | CallHippo |
|---|---|---|
| AI Reports / Analytics | ||
| Basic Report Analytics | ||
| Call Analytics | ||
| Call Center Analytics | ||
| Call Disposition | ||
| Call Logs | ||
| Call Performance Rating | ||
| Call Tracking | ||
| Call Transcription | ||
| Conversation Intelligence | ||
| Custom Reports | ||
| Last Call Details | ||
| Meeting Analytics | ||
| Meeting Insights Dashboard | ||
| Real-Time Analytics |
Audio (1 vs 0)
| Feature | Around | CallHippo |
|---|---|---|
| Audio Quality Enhancement |
Automation (0 vs 7)
| Feature | Around | CallHippo |
|---|---|---|
| Automated Calling System | ||
| Automatic Call Disposition | ||
| Call Reminder | ||
| Campaign Re-run | ||
| Post-Call Automation & CRM Sync | ||
| Webhook | ||
| WhatsApp Automation |
Broadcasting (0 vs 4)
| Feature | Around | CallHippo |
|---|---|---|
| Call Blasting | ||
| Voice Broadcast | ||
| Voice Broadcast System | ||
| WhatsApp Broadcast |
Collaboration (2 vs 0)
| Feature | Around | CallHippo |
|---|---|---|
| Real-time Collaboration Tools | ||
| Screen Sharing |
Communication (1 vs 9)
| Feature | Around | CallHippo |
|---|---|---|
| Call Conference | ||
| Call Hold Audio | ||
| Chat Integration | ||
| Conference Calls | ||
| Custom Greetings | ||
| Omni-Channel Communication | ||
| Shared Inbox | ||
| Welcome Music or Message | ||
| WhatsApp Live Chat | ||
| WhatsApp Teams |
Compliance (1 vs 0)
| Feature | Around | CallHippo |
|---|---|---|
| Enterprise Audit Logs |
Core (0 vs 11)
| Feature | Around | CallHippo |
|---|---|---|
| Call From Browser | ||
| Call Management System | ||
| Call Mute | ||
| Call Waiting | ||
| Cloud PBX | ||
| Concurrent Calls | ||
| Custom Caller ID | ||
| Multi-line Phone System | ||
| Ring All Devices | ||
| Softphone | ||
| Unlimited Calling |
Customization (1 vs 0)
| Feature | Around | CallHippo |
|---|---|---|
| Custom Branding |
Developer Tools (1 vs 0)
| Feature | Around | CallHippo |
|---|---|---|
| API Access |
Dialing (0 vs 5)
| Feature | Around | CallHippo |
|---|---|---|
| Answering Machine Detection | ||
| Click To Dial | ||
| Parallel Dialer | ||
| Power Dialer | ||
| Predictive Dialer |
Engagement (1 vs 1)
| Feature | Around | CallHippo |
|---|---|---|
| Gamification | ||
| Meeting Polls |
Feedback (0 vs 1)
| Feature | Around | CallHippo |
|---|---|---|
| Post-Call Survey |
Filtering (0 vs 1)
| Feature | Around | CallHippo |
|---|---|---|
| Call Screening |
Global (0 vs 5)
| Feature | Around | CallHippo |
|---|---|---|
| Free Phone Number | ||
| Global Connect | ||
| Global Virtual Numbers | ||
| Number Portability | ||
| Number Porting |
Integration (0 vs 7)
| Feature | Around | CallHippo |
|---|---|---|
| 100+ Integrations | ||
| Custom Data Storage and API Usage | ||
| Custom Integrations | ||
| Embedded Dialer Integration | ||
| Smart Switch | ||
| Website Callback Button |
Localization (1 vs 0)
| Feature | Around | CallHippo |
|---|---|---|
| Multi-language Support |
Meeting Management (3 vs 0)
| Feature | Around | CallHippo |
|---|---|---|
| Breakout Rooms | ||
| Meeting Scheduling | ||
| One-click Meetings |
Messaging (0 vs 6)
| Feature | Around | CallHippo |
|---|---|---|
| Free WhatsApp Business API | ||
| SMS & MMS | ||
| SMS Template | ||
| Voicemail | ||
| Voicemail Drop | ||
| Voicemail Greeting |
Mobile (1 vs 0)
| Feature | Around | CallHippo |
|---|---|---|
| Mobile App |
Notifications (1 vs 0)
| Feature | Around | CallHippo |
|---|---|---|
| Meeting Reminders |
Onboarding (0 vs 1)
| Feature | Around | CallHippo |
|---|---|---|
| 3-Minute Setup |
Operations (0 vs 1)
| Feature | Around | CallHippo |
|---|---|---|
| Call Center Suite |
Organization (0 vs 6)
| Feature | Around | CallHippo |
|---|---|---|
| Call Tagging | ||
| Campaign Management | ||
| Clone Number / User Setting | ||
| DID Group | ||
| Teams | ||
| User Working Hours |
Performance (1 vs 0)
| Feature | Around | CallHippo |
|---|---|---|
| Bandwidth Optimization |
Personalization (1 vs 0)
| Feature | Around | CallHippo |
|---|---|---|
| Virtual Backgrounds |
Productivity (1 vs 0)
| Feature | Around | CallHippo |
|---|---|---|
| Action Item Tracking |
Quality (0 vs 1)
| Feature | Around | CallHippo |
|---|---|---|
| QA Agent |
Recording (1 vs 1)
| Feature | Around | CallHippo |
|---|---|---|
| Call Recording | ||
| Smart Meeting Recording |
Routing (0 vs 27)
| Feature | Around | CallHippo |
|---|---|---|
| AI Smart DID Routing | ||
| Auto Attendant | ||
| Auto Rotate | ||
| Automatic Call Distribution | ||
| Blind Transfer | ||
| Business Hours | ||
| CRM-Based VIP Routing | ||
| Call Distribution (Cascading) | ||
| Call Parking | ||
| Call Queuing | ||
| Call Routing | ||
| Call Transfer | ||
| Custom Ring Time | ||
| Forward-To-Device | ||
| Holiday Routing |
Search (1 vs 0)
| Feature | Around | CallHippo |
|---|---|---|
| Searchable Meeting Library |
Security (3 vs 15)
| Feature | Around | CallHippo |
|---|---|---|
| 2FA | ||
| Audit Logs | ||
| Call Barring | ||
| Call Blocking | ||
| Call Recording Rights | ||
| Caller ID Reputation | ||
| Country Blocking | ||
| Data Authenticity | ||
| Guest Access | ||
| IP Whitelisting | ||
| Number Masking | ||
| Participant Management | ||
| Role Based Access Control | ||
| SSO Integration | ||
| Single Sign-On (SSO) |
Storage (2 vs 0)
| Feature | Around | CallHippo |
|---|---|---|
| Meeting Recordings Cloud Storage | ||
| Video Archive Management |
Supervision (0 vs 5)
| Feature | Around | CallHippo |
|---|---|---|
| Call Barging | ||
| Call Monitoring | ||
| Call Whispering | ||
| Feedback for Calls | ||
| Manage Agent Availability |
Support (0 vs 12)
| Feature | Around | CallHippo |
|---|---|---|
| 24/7 Support | ||
| Chat Support | ||
| Custom Onboarding | ||
| Dedicated Account Manager | ||
| Dedicated Compliance Support | ||
| Developer Support | ||
| Email Support | ||
| Monthly Business Review | ||
| Personalized Onboarding | ||
| Phone Support | ||
| Priority Support | ||
| Service-Level Agreement (SLA) |
Team (0 vs 1)
| Feature | Around | CallHippo |
|---|---|---|
| Unlimited QA/Guest Users |
Video Quality (1 vs 0)
| Feature | Around | CallHippo |
|---|---|---|
| HD Video Quality |
Workspace (4 vs 0)
| Feature | Around | CallHippo |
|---|---|---|
| Custom Workspace Rooms | ||
| Meeting Templates | ||
| Persistent Virtual Offices | ||
| Presence Awareness |
Unique Features
Only in Around (38)
Admin Controls
Capacity Planning
AI Keyword Extraction
AI Meeting Summaries
AI Meeting Transcription
Speaker Identification
Meeting Analytics
Meeting Insights Dashboard
Team Insights Reports
Audio Quality Enhancement
Real-time Collaboration Tools
Screen Sharing
Chat Integration
Enterprise Audit Logs
Custom Branding
API Access
Meeting Polls
Multi-language Support
Breakout Rooms
Meeting Scheduling
+ 18 more unique features
Only in CallHippo (166)
Multi-Device Support
Agent Behavior
AI Auto Rotate
AI Auto Voicemail Drop
AI Contextual Handover
AI Copilot — Agent Coaching
AI Enabled Voice Assistants
AI Global Connect
AI Lead Qualification
AI Transcription
AI Voice Agent
AI Voicemail Drop
AI Voicemail Transcription
Gen AI LLMs
Multilingual Brand Voice
Omnichannel AI Inbox
Personalization
Sentiment Analysis
Topic Extraction
Universal Knowledge Base
+ 146 more unique features
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