Kommo vs vcita
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Kommo offers the same number of features (61 vs 61) and fewer integrations (5 vs 13). Starting price: Kommo at $15/mo vs vcita at $35/mo. Kommo has 60 unique features while vcita has 60 unique features, with 1 features in common.
| Kommo | vcita | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 61 | 61 |
| AI-Powered Features | 6 | 4 |
| Starting Price | $15/mo | $35/mo |
| Pricing Tiers | 3 | 3 |
| Integrations | 5 | 13 |
| Shared Features | 1 | |
| Shared Integrations | 1 | |
| Data Quality | 90% | 95% |
Feature Comparison by Category
AI (6 vs 4)
| Feature | Kommo | vcita |
|---|---|---|
| AI Agent | ||
| AI Prompts | ||
| BizAI Business Consultant | ||
| BizAI Estimates Generator | ||
| BizAI Message Composer | ||
| BizAI Scheduling | ||
| Bot AI Power-up | ||
| Conversation Summaries | ||
| Kommo AI Copilot | ||
| Suggested Replies |
Analytics (7 vs 0)
| Feature | Kommo | vcita |
|---|---|---|
| Advanced Reports | ||
| Chat Performance Tracking | ||
| Customizable Dashboard | ||
| Lead Scoring | ||
| Link Click Tracking | ||
| Net Promoter Score | ||
| Win-Loss Analysis |
Automation (5 vs 0)
| Feature | Kommo | vcita |
|---|---|---|
| Add-on Trigger Pack | ||
| No-Code Bot Builder | ||
| Salesbots | ||
| Triggered SMS & Emails | ||
| Workflow Automation |
Billing (0 vs 9)
| Feature | Kommo | vcita |
|---|---|---|
| Advanced Tax Customizations | ||
| Billing Automation | ||
| Deposits Collection | ||
| Estimates | ||
| Invoices & Estimates Branding Customization | ||
| Online Payment & Invoices | ||
| Recurring Payments | ||
| Service Packages | ||
| Work Orders |
CRM (0 vs 9)
| Feature | Kommo | vcita |
|---|---|---|
| Client Card Custom Fields | ||
| Client Management | ||
| Client Portal | ||
| Custom Forms | ||
| Documents Storage | ||
| Lead Management | ||
| Notes | ||
| Secure Client Portal | ||
| Tags |
Collaboration (1 vs 0)
| Feature | Kommo | vcita |
|---|---|---|
| Team Chat & Mentions |
Communication (7 vs 9)
| Feature | Kommo | vcita |
|---|---|---|
| Call Logging & Recording | ||
| Chat & Email Templates | ||
| Custom Email Notifications Per Service | ||
| Custom SMS Notifications Per Service | ||
| Email (2-way sync) | ||
| Email Notifications Customization | ||
| Invoice Payment Email Reminder | ||
| Invoice Payment SMS Reminder | ||
| Live Chat | ||
| Message/Email Read Status | ||
| Monthly SMS Credit | ||
| SMS Notifications & Reminders | ||
| SMS and VoIP Integrations | ||
| Scheduling Email Reminder | ||
| Scheduling SMS Reminder |
Compliance (0 vs 1)
| Feature | Kommo | vcita |
|---|---|---|
| HIPAA Compliant + BAA |
Developer (2 vs 0)
| Feature | Kommo | vcita |
|---|---|---|
| RESTful API | ||
| WebSDK |
Integration (5 vs 2)
| Feature | Kommo | vcita |
|---|---|---|
| App Market | ||
| Call Routing Integrations | ||
| Gmail & Outlook Calendar Sync | ||
| Google Sheets Sync | ||
| Integration Marketplace | ||
| Messenger Apps Integration | ||
| Webhooks |
Lead Generation (4 vs 1)
| Feature | Kommo | vcita |
|---|---|---|
| Advanced Chat Button | ||
| Business Card Scanner | ||
| Online Lead Capturing Widget | ||
| Web Form Builder | ||
| Website Chat Button |
Lead Management (5 vs 0)
| Feature | Kommo | vcita |
|---|---|---|
| Custom Fields | ||
| Custom Lists | ||
| Email Parsing | ||
| Required Fields | ||
| Super Fields Pack |
Marketing (1 vs 7)
| Feature | Kommo | vcita |
|---|---|---|
| Automated Marketing Campaigns | ||
| Chat Broadcasting | ||
| Coupons | ||
| Email & SMS Marketing | ||
| Email Campaign Recipients | ||
| Email Marketing Campaigns | ||
| Online Coupons | ||
| Reviews |
Payment Processing (0 vs 3)
| Feature | Kommo | vcita |
|---|---|---|
| Accept Online Payments | ||
| Collect Tips | ||
| Record Offline Payments |
Platform (1 vs 0)
| Feature | Kommo | vcita |
|---|---|---|
| Mobile App |
Productivity (3 vs 2)
| Feature | Kommo | vcita |
|---|---|---|
| Calendar & Reminders | ||
| Document Generator | ||
| Mobile App | ||
| Task Management | ||
| Task Reminders |
Reporting (0 vs 4)
| Feature | Kommo | vcita |
|---|---|---|
| Business Performance Reports | ||
| Business Reports | ||
| Client Activity Reports | ||
| Marketing Performance Reports |
Sales Management (2 vs 0)
| Feature | Kommo | vcita |
|---|---|---|
| Custom Pipeline Stages | ||
| Multiple Sales Pipelines |
Scheduling (0 vs 8)
| Feature | Kommo | vcita |
|---|---|---|
| Business Calendar & Online Scheduler | ||
| Estimated Arrival Time | ||
| Group Events | ||
| Joint Availability | ||
| RSVP | ||
| Recurring Meetings | ||
| Room & Equipment Booking | ||
| Waitlist Management |
Search (1 vs 0)
| Feature | Kommo | vcita |
|---|---|---|
| Search in Lead Profiles |
Security (8 vs 0)
| Feature | Kommo | vcita |
|---|---|---|
| Activity Limits | ||
| Customizable User Permissions | ||
| Data Backup | ||
| Enable/Block IP Addresses | ||
| Field Permissions | ||
| Periodic Data Backup | ||
| SSL Certificate | ||
| User Teams |
Storage (1 vs 0)
| Feature | Kommo | vcita |
|---|---|---|
| Media Storage |
Support (2 vs 0)
| Feature | Kommo | vcita |
|---|---|---|
| Expert Partners Network | ||
| Phone, Email & Chat Support |
Team Management (0 vs 2)
| Feature | Kommo | vcita |
|---|---|---|
| Multiple Staff Members | ||
| Staff Roles & Permissions |
Unique Features
Only in Kommo (60)
AI Agent
AI Prompts
Bot AI Power-up
Conversation Summaries
Kommo AI Copilot
Suggested Replies
Advanced Reports
Chat Performance Tracking
Customizable Dashboard
Lead Scoring
Link Click Tracking
Net Promoter Score
Win-Loss Analysis
Add-on Trigger Pack
No-Code Bot Builder
Salesbots
Triggered SMS & Emails
Workflow Automation
Team Chat & Mentions
Call Logging & Recording
+ 40 more unique features
Only in vcita (60)
BizAI Business Consultant
BizAI Estimates Generator
BizAI Message Composer
BizAI Scheduling
Advanced Tax Customizations
Billing Automation
Deposits Collection
Estimates
Invoices & Estimates Branding Customization
Online Payment & Invoices
Recurring Payments
Service Packages
Work Orders
Custom Email Notifications Per Service
Custom SMS Notifications Per Service
Email Notifications Customization
Invoice Payment Email Reminder
Invoice Payment SMS Reminder
Monthly SMS Credit
Scheduling Email Reminder
+ 40 more unique features
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