Kommo vs Salesmate
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Kommo offers fewer features (61 vs 108) and fewer integrations (5 vs 22). Starting price: Kommo at $15/mo vs Salesmate at $23/mo. Kommo has 59 unique features while Salesmate has 106 unique features, with 2 features in common.
| Kommo | Salesmate | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 61 | 108 |
| AI-Powered Features | 6 | 17 |
| Starting Price | $15/mo | $23/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 5 | 22 |
| Shared Features | 2 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 100% |
Feature Comparison by Category
AI (6 vs 0)
| Feature | Kommo | Salesmate |
|---|---|---|
| AI Agent | ||
| AI Prompts | ||
| Bot AI Power-up | ||
| Conversation Summaries | ||
| Kommo AI Copilot | ||
| Suggested Replies |
AI & Automation (0 vs 11)
| Feature | Kommo | Salesmate |
|---|---|---|
| AI Agent Credits | ||
| AI Autopilot | ||
| AI Co-pilot | ||
| AI Research | ||
| Auto Profile Enrichment | ||
| Automate Support | ||
| Communication Summarization | ||
| Compose Emails | ||
| Contact Insights | ||
| Sandy AI | ||
| Support Co-pilot |
Activity Management (0 vs 2)
| Feature | Kommo | Salesmate |
|---|---|---|
| Activities | ||
| Sales Activity Tracking |
Administration (0 vs 1)
| Feature | Kommo | Salesmate |
|---|---|---|
| Team Management |
Analytics (7 vs 0)
| Feature | Kommo | Salesmate |
|---|---|---|
| Advanced Reports | ||
| Chat Performance Tracking | ||
| Customizable Dashboard | ||
| Lead Scoring | ||
| Link Click Tracking | ||
| Net Promoter Score | ||
| Win-Loss Analysis |
Automation (5 vs 6)
| Feature | Kommo | Salesmate |
|---|---|---|
| Add-on Trigger Pack | ||
| Auto Assignments | ||
| Extra Smart Flow Credits | ||
| No-Code Bot Builder | ||
| Salesbots | ||
| Sequences | ||
| Smart Flows | ||
| Smart Queue | ||
| Triggered SMS & Emails | ||
| Workflow Automation |
Calendar (0 vs 1)
| Feature | Kommo | Salesmate |
|---|---|---|
| Calendar Management |
Call Management (0 vs 9)
| Feature | Kommo | Salesmate |
|---|---|---|
| Call Logging | ||
| Call Recordings | ||
| Call Trackers and Insights | ||
| Call Transcriptions | ||
| Click-to-Call | ||
| Conversation History | ||
| Power Dialer | ||
| Virtual Phone Numbers | ||
| Voicemail Drop |
Collaboration (1 vs 1)
| Feature | Kommo | Salesmate |
|---|---|---|
| Team Chat & Mentions | ||
| Team Inbox |
Communication (7 vs 3)
| Feature | Kommo | Salesmate |
|---|---|---|
| Call Logging & Recording | ||
| Calling and Texting | ||
| Chat & Email Templates | ||
| Conversation Inbox | ||
| Email (2-way sync) | ||
| Live Chat | ||
| Message/Email Read Status | ||
| SMS and VoIP Integrations | ||
| Texts | ||
| Unified Inbox |
Contact Management (0 vs 3)
| Feature | Kommo | Salesmate |
|---|---|---|
| Bulk Actions | ||
| Contact Management | ||
| Filters / Segmentation / Search |
Customization (0 vs 7)
| Feature | Kommo | Salesmate |
|---|---|---|
| Calculated Fields | ||
| Custom Activity Types | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Validation Rules | ||
| Formula Fields | ||
| Multiple Currencies and Timezones |
Data Management (0 vs 1)
| Feature | Kommo | Salesmate |
|---|---|---|
| Custom Duplicate Management |
Developer (2 vs 0)
| Feature | Kommo | Salesmate |
|---|---|---|
| RESTful API | ||
| WebSDK |
Document Management (0 vs 1)
| Feature | Kommo | Salesmate |
|---|---|---|
| Documents |
Email Analytics (0 vs 1)
| Feature | Kommo | Salesmate |
|---|---|---|
| Email Metrics |
Email Integration (0 vs 1)
| Feature | Kommo | Salesmate |
|---|---|---|
| 2-Way Email Sync |
Email Management (0 vs 6)
| Feature | Kommo | Salesmate |
|---|---|---|
| Bulk Emails | ||
| Dedicated IP Address | ||
| Email Subscription | ||
| Email Templates | ||
| Email Tracking | ||
| Integrated Inbox |
Email Marketing (0 vs 1)
| Feature | Kommo | Salesmate |
|---|---|---|
| Email Campaign |
Infrastructure (0 vs 1)
| Feature | Kommo | Salesmate |
|---|---|---|
| Dedicated IP |
Integration (5 vs 0)
| Feature | Kommo | Salesmate |
|---|---|---|
| Call Routing Integrations | ||
| Google Sheets Sync | ||
| Integration Marketplace | ||
| Messenger Apps Integration | ||
| Webhooks |
Lead Capture (0 vs 2)
| Feature | Kommo | Salesmate |
|---|---|---|
| Web Form | ||
| Web Forms |
Lead Generation (4 vs 0)
| Feature | Kommo | Salesmate |
|---|---|---|
| Advanced Chat Button | ||
| Business Card Scanner | ||
| Web Form Builder | ||
| Website Chat Button |
Lead Management (5 vs 3)
| Feature | Kommo | Salesmate |
|---|---|---|
| Custom Fields | ||
| Custom Lists | ||
| Email Parsing | ||
| Lead Scoring | ||
| MQL Scoring | ||
| Required Fields | ||
| Segmentation | ||
| Super Fields Pack |
Marketing (1 vs 0)
| Feature | Kommo | Salesmate |
|---|---|---|
| Chat Broadcasting |
Marketing Analytics (0 vs 1)
| Feature | Kommo | Salesmate |
|---|---|---|
| Marketing Insights |
Marketing Automation (0 vs 2)
| Feature | Kommo | Salesmate |
|---|---|---|
| Lead Nurturing | ||
| Text Campaigns |
Marketing Optimization (0 vs 1)
| Feature | Kommo | Salesmate |
|---|---|---|
| AB Testing |
Messaging (0 vs 2)
| Feature | Kommo | Salesmate |
|---|---|---|
| Text & MMS | ||
| Text Messaging (SMS) |
Mobile (0 vs 1)
| Feature | Kommo | Salesmate |
|---|---|---|
| Mobile CRM |
Platform (1 vs 0)
| Feature | Kommo | Salesmate |
|---|---|---|
| Mobile App |
Productivity (3 vs 0)
| Feature | Kommo | Salesmate |
|---|---|---|
| Calendar & Reminders | ||
| Document Generator | ||
| Task Management |
Reporting & Analytics (0 vs 13)
| Feature | Kommo | Salesmate |
|---|---|---|
| Activity Reports | ||
| Advanced Goal Management | ||
| Custom Dashboard and Reports | ||
| Custom Reports | ||
| Custom Views / Segments / Reports | ||
| Deal Pipeline Forecast | ||
| Detailed Analytics | ||
| Goal-Oriented Reports | ||
| Goals | ||
| Pipeline & Revenue Reports | ||
| Reports | ||
| Sales Activity Reports | ||
| Visual Sales Reports |
Sales Management (2 vs 5)
| Feature | Kommo | Salesmate |
|---|---|---|
| Custom Pipeline Stages | ||
| Deal Credit Split | ||
| Deal Management | ||
| Multiple Sales Pipelines | ||
| Product & Quote Management | ||
| Product Management | ||
| Quotes |
Sales Pipeline (0 vs 2)
| Feature | Kommo | Salesmate |
|---|---|---|
| Deal Pipeline Stages | ||
| Visual Sales Pipeline |
Scheduling (0 vs 2)
| Feature | Kommo | Salesmate |
|---|---|---|
| Meeting Scheduler | ||
| Schedule Meetings |
Search (1 vs 0)
| Feature | Kommo | Salesmate |
|---|---|---|
| Search in Lead Profiles |
Security (8 vs 0)
| Feature | Kommo | Salesmate |
|---|---|---|
| Activity Limits | ||
| Customizable User Permissions | ||
| Data Backup | ||
| Enable/Block IP Addresses | ||
| Field Permissions | ||
| Periodic Data Backup | ||
| SSL Certificate | ||
| User Teams |
Security & Compliance (0 vs 1)
| Feature | Kommo | Salesmate |
|---|---|---|
| Audit Logs |
Security & Permissions (0 vs 4)
| Feature | Kommo | Salesmate |
|---|---|---|
| Field-Based Permissions | ||
| IP Restriction | ||
| SSO | ||
| User Roles and Access Control |
Storage (1 vs 0)
| Feature | Kommo | Salesmate |
|---|---|---|
| Media Storage |
Support (2 vs 0)
| Feature | Kommo | Salesmate |
|---|---|---|
| Expert Partners Network | ||
| Phone, Email & Chat Support |
Support & Training (0 vs 4)
| Feature | Kommo | Salesmate |
|---|---|---|
| 24x7 Support | ||
| Dedicated Account Manager | ||
| Dedicated Onboarding Consultation | ||
| Quarterly Business Review |
Support Analytics (0 vs 3)
| Feature | Kommo | Salesmate |
|---|---|---|
| CSAT / CES Surveys | ||
| Satisfaction Reports | ||
| Surveys |
Support Management (0 vs 6)
| Feature | Kommo | Salesmate |
|---|---|---|
| Chat | ||
| Knowledge Management | ||
| SLAs | ||
| Service Level Agreements | ||
| Social Media Support | ||
| Ticket Management |
Unique Features
Only in Kommo (59)
AI Agent
AI Prompts
Bot AI Power-up
Conversation Summaries
Kommo AI Copilot
Suggested Replies
Advanced Reports
Chat Performance Tracking
Customizable Dashboard
Link Click Tracking
Net Promoter Score
Win-Loss Analysis
Add-on Trigger Pack
No-Code Bot Builder
Salesbots
Triggered SMS & Emails
Workflow Automation
Team Chat & Mentions
Call Logging & Recording
Chat & Email Templates
+ 39 more unique features
Only in Salesmate (106)
Activities
Sales Activity Tracking
Team Management
AI Agent Credits
AI Autopilot
AI Co-pilot
AI Research
Auto Profile Enrichment
Automate Support
Communication Summarization
Compose Emails
Contact Insights
Sandy AI
Support Co-pilot
Auto Assignments
Extra Smart Flow Credits
Sequences
Sequences
Smart Flows
Smart Queue
+ 86 more unique features
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