Kommo vs Follow Up Boss
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Kommo offers more features (61 vs 60) and fewer integrations (5 vs 10). Starting price: Kommo at $15/mo vs Follow Up Boss at $69/mo. Kommo has 60 unique features while Follow Up Boss has 59 unique features, with 1 features in common.
| Kommo | Follow Up Boss | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 61 | 60 |
| AI-Powered Features | 6 | 5 |
| Starting Price | $15/mo | $69/mo |
| Pricing Tiers | 3 | 3 |
| Integrations | 5 | 10 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 95% |
Feature Comparison by Category
AI (6 vs 5)
| Feature | Kommo | Follow Up Boss |
|---|---|---|
| AI Agent | ||
| AI Prompts | ||
| Bot AI Power-up | ||
| Conversation Summaries | ||
| FUB AI | ||
| Kommo AI Copilot | ||
| Predictive Lead Prioritization | ||
| Smart Messages | ||
| Smart Summaries | ||
| Suggested Replies | ||
| Suggested Tasks |
Alerts (0 vs 1)
| Feature | Kommo | Follow Up Boss |
|---|---|---|
| Lead and Activity Notifications |
Analytics (7 vs 1)
| Feature | Kommo | Follow Up Boss |
|---|---|---|
| Advanced Reports | ||
| Chat Performance Tracking | ||
| Customizable Dashboard | ||
| Email Open & Click Tracking | ||
| Lead Scoring | ||
| Link Click Tracking | ||
| Net Promoter Score | ||
| Win-Loss Analysis |
Automation (5 vs 7)
| Feature | Kommo | Follow Up Boss |
|---|---|---|
| Action Plan Sharing Library | ||
| Action Plans | ||
| Add-on Trigger Pack | ||
| Advanced Lead Distribution | ||
| Automated Task Assignment | ||
| Automatic Call Logging | ||
| First to Claim Lead Distribution | ||
| Lead Distribution | ||
| No-Code Bot Builder | ||
| Salesbots | ||
| Triggered SMS & Emails | ||
| Workflow Automation |
Collaboration (1 vs 6)
| Feature | Kommo | Follow Up Boss |
|---|---|---|
| Collaborate with Lenders | ||
| Collaborators | ||
| Mentions | ||
| Shared Inboxes/Ring Groups | ||
| Team Chat & Mentions | ||
| Team Collaboration | ||
| Team Inboxes |
Communication (7 vs 11)
| Feature | Kommo | Follow Up Boss |
|---|---|---|
| Batch Emailing | ||
| Call Logging & Recording | ||
| Call Recordings | ||
| Call Transferring | ||
| Calling Feature | ||
| Chat & Email Templates | ||
| Company Number for Texting | ||
| Email & Text Templates | ||
| Email (2-way sync) | ||
| Individual Agent Numbers | ||
| Instant Text | ||
| Integrated Dialer | ||
| Live Chat | ||
| Message/Email Read Status | ||
| SMS and VoIP Integrations |
Core (0 vs 2)
| Feature | Kommo | Follow Up Boss |
|---|---|---|
| Lead Management | ||
| Mobile App |
Developer (2 vs 0)
| Feature | Kommo | Follow Up Boss |
|---|---|---|
| RESTful API | ||
| WebSDK |
Engagement (0 vs 1)
| Feature | Kommo | Follow Up Boss |
|---|---|---|
| Automated Drip Engagement |
Integration (5 vs 6)
| Feature | Kommo | Follow Up Boss |
|---|---|---|
| Automatically Import Leads | ||
| Calendar Sync | ||
| Call Routing Integrations | ||
| Google Sheets Sync | ||
| Import Database from Any CRM | ||
| Integration Marketplace | ||
| Lead Source Connections | ||
| Messenger Apps Integration | ||
| Open Platform | ||
| Two-Way Email Sync | ||
| Webhooks |
Lead Generation (4 vs 0)
| Feature | Kommo | Follow Up Boss |
|---|---|---|
| Advanced Chat Button | ||
| Business Card Scanner | ||
| Web Form Builder | ||
| Website Chat Button |
Lead Management (5 vs 1)
| Feature | Kommo | Follow Up Boss |
|---|---|---|
| Custom Fields | ||
| Custom Lists | ||
| Email Parsing | ||
| Manually Add Leads | ||
| Required Fields | ||
| Super Fields Pack |
Marketing (1 vs 0)
| Feature | Kommo | Follow Up Boss |
|---|---|---|
| Chat Broadcasting |
Organization (0 vs 6)
| Feature | Kommo | Follow Up Boss |
|---|---|---|
| Calendar Appointments | ||
| Daily Hotsheet | ||
| Deal Tracking | ||
| File Storage | ||
| Smart Lists | ||
| Teams Within Teams |
Platform (1 vs 0)
| Feature | Kommo | Follow Up Boss |
|---|---|---|
| Mobile App |
Productivity (3 vs 0)
| Feature | Kommo | Follow Up Boss |
|---|---|---|
| Calendar & Reminders | ||
| Document Generator | ||
| Task Management |
Reporting (0 vs 4)
| Feature | Kommo | Follow Up Boss |
|---|---|---|
| Advanced Reporting | ||
| Agent Activity Reporting | ||
| Call Reporting | ||
| Lead Source Reporting |
Sales Management (2 vs 0)
| Feature | Kommo | Follow Up Boss |
|---|---|---|
| Custom Pipeline Stages | ||
| Multiple Sales Pipelines |
Search (1 vs 0)
| Feature | Kommo | Follow Up Boss |
|---|---|---|
| Search in Lead Profiles |
Security (8 vs 0)
| Feature | Kommo | Follow Up Boss |
|---|---|---|
| Activity Limits | ||
| Customizable User Permissions | ||
| Data Backup | ||
| Enable/Block IP Addresses | ||
| Field Permissions | ||
| Periodic Data Backup | ||
| SSL Certificate | ||
| User Teams |
Storage (1 vs 0)
| Feature | Kommo | Follow Up Boss |
|---|---|---|
| Media Storage |
Support (2 vs 9)
| Feature | Kommo | Follow Up Boss |
|---|---|---|
| 24/7 Phone & Email Support | ||
| Dedicated Success Manager | ||
| Enhanced Onboarding | ||
| Enhanced Support & Training | ||
| Expert Partners Network | ||
| Help Connecting Lead Sources | ||
| Help Importing Contacts | ||
| Personalized Onboarding | ||
| Phone, Email & Chat Support | ||
| Priority Support | ||
| Setup & Training |
Unique Features
Only in Kommo (60)
AI Agent
AI Prompts
Bot AI Power-up
Conversation Summaries
Kommo AI Copilot
Suggested Replies
Advanced Reports
Chat Performance Tracking
Customizable Dashboard
Lead Scoring
Link Click Tracking
Net Promoter Score
Win-Loss Analysis
Add-on Trigger Pack
No-Code Bot Builder
Salesbots
Triggered SMS & Emails
Workflow Automation
Team Chat & Mentions
Call Logging & Recording
+ 40 more unique features
Only in Follow Up Boss (59)
FUB AI
Predictive Lead Prioritization
Smart Messages
Smart Summaries
Suggested Tasks
Lead and Activity Notifications
Email Open & Click Tracking
Action Plan Sharing Library
Action Plans
Advanced Lead Distribution
Automated Task Assignment
Automatic Call Logging
First to Claim Lead Distribution
Lead Distribution
Collaborate with Lenders
Collaborators
Mentions
Shared Inboxes/Ring Groups
Team Collaboration
Team Inboxes
+ 39 more unique features
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