Kommo vs Copper
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Kommo offers the same number of features (61 vs 61) and fewer integrations (5 vs 18). Starting price: Kommo at $15/mo vs Copper at $12/mo. Kommo has 58 unique features while Copper has 58 unique features, with 3 features in common.
| Kommo | Copper | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 61 | 61 |
| AI-Powered Features | 6 | 5 |
| Starting Price | $15/mo | $12/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 5 | 18 |
| Shared Features | 3 | |
| Shared Integrations | 1 | |
| Data Quality | 90% | 95% |
Feature Comparison by Category
AI (6 vs 3)
| Feature | Kommo | Copper |
|---|---|---|
| AI Agent | ||
| AI Email Re-writer | ||
| AI Email Template Generator | ||
| AI Prompts | ||
| Bot AI Power-up | ||
| Contact & Teammate Suggestions | ||
| Conversation Summaries | ||
| Kommo AI Copilot | ||
| Suggested Replies |
Admin (0 vs 5)
| Feature | Kommo | Copper |
|---|---|---|
| Data Import & Export | ||
| Multi-currency | ||
| Sign in with Google | ||
| Single Sign-On (Okta) | ||
| Team Permissions |
Analytics (7 vs 0)
| Feature | Kommo | Copper |
|---|---|---|
| Advanced Reports | ||
| Chat Performance Tracking | ||
| Customizable Dashboard | ||
| Lead Scoring | ||
| Link Click Tracking | ||
| Net Promoter Score | ||
| Win-Loss Analysis |
Automation (5 vs 4)
| Feature | Kommo | Copper |
|---|---|---|
| Add-on Trigger Pack | ||
| Feedback Requests | ||
| No-Code Bot Builder | ||
| Pipeline Automations | ||
| Salesbots | ||
| Task & Workflow Automation | ||
| Triggered SMS & Emails | ||
| Workflow Automation |
Collaboration (1 vs 3)
| Feature | Kommo | Copper |
|---|---|---|
| Activity Feed | ||
| Global Activity Feed | ||
| Team Chat & Mentions | ||
| Team Collaboration |
Communication (7 vs 1)
| Feature | Kommo | Copper |
|---|---|---|
| Call Logging & Recording | ||
| Chat & Email Templates | ||
| Email (2-way sync) | ||
| Live Chat | ||
| Message/Email Read Status | ||
| SMS Logging | ||
| SMS and VoIP Integrations | ||
| Unified Inbox |
Customization (0 vs 2)
| Feature | Kommo | Copper |
|---|---|---|
| Custom Fields | ||
| Remove Copper Branding |
Data Management (0 vs 1)
| Feature | Kommo | Copper |
|---|---|---|
| Contact Enrichment |
Developer (2 vs 0)
| Feature | Kommo | Copper |
|---|---|---|
| RESTful API | ||
| WebSDK |
Document Management (0 vs 2)
| Feature | Kommo | Copper |
|---|---|---|
| Contracts & Proposals | ||
| File Uploading |
Email Marketing (0 vs 8)
| Feature | Kommo | Copper |
|---|---|---|
| Bulk Email | ||
| Email Automation | ||
| Email Click Tracking | ||
| Email Open Tracking | ||
| Email Series | ||
| Email Series & Automation | ||
| Email Templates & Merge Fields | ||
| Rekindle Emails |
Integration (5 vs 10)
| Feature | Kommo | Copper |
|---|---|---|
| API & Embedded Integration SDK | ||
| Call Routing Integrations | ||
| Chrome Extension | ||
| Gmail Integration | ||
| Google Calendar Sync | ||
| Google Contact Sync | ||
| Google Drive Integration | ||
| Google Sheets & Looker Studio Integration | ||
| Google Sheets Sync | ||
| Google Workspace Integration | ||
| Integration Marketplace | ||
| LinkedIn Integration | ||
| Messenger Apps Integration | ||
| Webhooks | ||
| Zapier Integration |
Lead Generation (4 vs 3)
| Feature | Kommo | Copper |
|---|---|---|
| Advanced Chat Button | ||
| Business Card Scanner | ||
| Business Card Scanning | ||
| Contact Forms | ||
| Web Form Builder | ||
| Website Chat Button |
Lead Management (5 vs 0)
| Feature | Kommo | Copper |
|---|---|---|
| Custom Fields | ||
| Custom Lists | ||
| Email Parsing | ||
| Required Fields | ||
| Super Fields Pack |
Marketing (1 vs 0)
| Feature | Kommo | Copper |
|---|---|---|
| Chat Broadcasting |
Mobile (0 vs 1)
| Feature | Kommo | Copper |
|---|---|---|
| Mobile App |
Platform (1 vs 0)
| Feature | Kommo | Copper |
|---|---|---|
| Mobile App |
Productivity (3 vs 2)
| Feature | Kommo | Copper |
|---|---|---|
| Calendar & Reminders | ||
| Document Generator | ||
| Notes, Activities & Tasks | ||
| Reminders | ||
| Task Management |
Project Management (0 vs 3)
| Feature | Kommo | Copper |
|---|---|---|
| Customizable Project Pipelines | ||
| Project Management | ||
| Project Pipeline Templates |
Reporting (0 vs 5)
| Feature | Kommo | Copper |
|---|---|---|
| Activity Report | ||
| Custom Reports | ||
| Pipeline Reports | ||
| Reporting | ||
| Revenue Tracking |
Sales Management (2 vs 4)
| Feature | Kommo | Copper |
|---|---|---|
| Custom Pipeline Stages | ||
| Customizable Sales Pipelines | ||
| Deal Management | ||
| Multiple Sales Pipelines | ||
| Sales Pipeline Templates | ||
| Sales Pipelines |
Search (1 vs 0)
| Feature | Kommo | Copper |
|---|---|---|
| Search in Lead Profiles |
Security (8 vs 0)
| Feature | Kommo | Copper |
|---|---|---|
| Activity Limits | ||
| Customizable User Permissions | ||
| Data Backup | ||
| Enable/Block IP Addresses | ||
| Field Permissions | ||
| Periodic Data Backup | ||
| SSL Certificate | ||
| User Teams |
Storage (1 vs 0)
| Feature | Kommo | Copper |
|---|---|---|
| Media Storage |
Support (2 vs 2)
| Feature | Kommo | Copper |
|---|---|---|
| Expert Partners Network | ||
| Personal Onboarding | ||
| Phone, Email & Chat Support | ||
| Premium Support |
Task Management (0 vs 1)
| Feature | Kommo | Copper |
|---|---|---|
| Tasks |
Templates (0 vs 1)
| Feature | Kommo | Copper |
|---|---|---|
| Templates |
Unique Features
Only in Kommo (58)
AI Agent
AI Prompts
Bot AI Power-up
Conversation Summaries
Kommo AI Copilot
Suggested Replies
Advanced Reports
Chat Performance Tracking
Customizable Dashboard
Lead Scoring
Link Click Tracking
Net Promoter Score
Win-Loss Analysis
Add-on Trigger Pack
No-Code Bot Builder
Salesbots
Triggered SMS & Emails
Team Chat & Mentions
Call Logging & Recording
Chat & Email Templates
+ 38 more unique features
Only in Copper (58)
Data Import & Export
Multi-currency
Sign in with Google
Single Sign-On (Okta)
Team Permissions
AI Email Re-writer
AI Email Template Generator
Contact & Teammate Suggestions
Feedback Requests
Pipeline Automations
Task & Workflow Automation
Activity Feed
Global Activity Feed
Team Collaboration
SMS Logging
Remove Copper Branding
Contact Enrichment
Contracts & Proposals
File Uploading
Bulk Email
+ 38 more unique features
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