Aircall vs CallHippo
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Aircall offers fewer features (40 vs 166) and more integrations (25 vs 9). Starting price: Aircall at $30/mo vs CallHippo at $18/mo. Aircall has 33 unique features while CallHippo has 158 unique features, with 7 features in common.
| Aircall | CallHippo | |
|---|---|---|
| Category | Communication & Collaboration | Communication & Collaboration |
| Total Features | 40 | 166 |
| AI-Powered Features | 3 | 47 |
| Starting Price | $30/mo | $18/mo |
| Pricing Tiers | 4 | 5 |
| Integrations | 25 | 9 |
| Shared Features | 7 | |
| Shared Integrations | 8 | |
| Data Quality | 70% | 90% |
Feature Comparison by Category
AI (0 vs 19)
| Feature | Aircall | CallHippo |
|---|---|---|
| AI Auto Rotate | ||
| AI Auto Voicemail Drop | ||
| AI Contextual Handover | ||
| AI Copilot — Agent Coaching | ||
| AI Enabled Voice Assistants | ||
| AI Global Connect | ||
| AI Lead Qualification | ||
| AI Transcription | ||
| AI Voice Agent | ||
| AI Voicemail Drop | ||
| AI Voicemail Transcription | ||
| Agent Behavior | ||
| Gen AI LLMs | ||
| Multilingual Brand Voice | ||
| Omnichannel AI Inbox |
AI Features (3 vs 0)
| Feature | Aircall | CallHippo |
|---|---|---|
| AI-Powered Call Transcription | ||
| Call Insights | ||
| Sentiment Analysis |
Access (2 vs 0)
| Feature | Aircall | CallHippo |
|---|---|---|
| Mobile App | ||
| Web Phone Interface |
Accessibility (0 vs 1)
| Feature | Aircall | CallHippo |
|---|---|---|
| Multi-Device Support |
Agent Tools (2 vs 0)
| Feature | Aircall | CallHippo |
|---|---|---|
| Call Whisper | ||
| Presence Management |
Analytics (2 vs 19)
| Feature | Aircall | CallHippo |
|---|---|---|
| AI Reports / Analytics | ||
| Basic Report Analytics | ||
| Call Analytics | ||
| Call Center Analytics | ||
| Call Disposition | ||
| Call Logs | ||
| Call Performance Rating | ||
| Call Tracking | ||
| Call Transcription | ||
| Conversation Intelligence | ||
| Custom Reports | ||
| Last Call Details | ||
| Performance Reports | ||
| Real-Time Analytics | ||
| Reports via Email |
Automation (3 vs 7)
| Feature | Aircall | CallHippo |
|---|---|---|
| Automated Calling System | ||
| Automatic Call Disposition | ||
| Call Deflection | ||
| Call Reminder | ||
| Call Scheduling | ||
| Campaign Re-run | ||
| Custom Call Workflows | ||
| Post-Call Automation & CRM Sync | ||
| Webhook | ||
| WhatsApp Automation |
Broadcasting (0 vs 4)
| Feature | Aircall | CallHippo |
|---|---|---|
| Call Blasting | ||
| Voice Broadcast | ||
| Voice Broadcast System | ||
| WhatsApp Broadcast |
Call Experience (1 vs 0)
| Feature | Aircall | CallHippo |
|---|---|---|
| On-Hold Messages |
Call Management (9 vs 0)
| Feature | Aircall | CallHippo |
|---|---|---|
| Call Forwarding | ||
| Call Queuing | ||
| Call Recording | ||
| Call Transfer | ||
| Caller ID Display | ||
| Conference Calls | ||
| IVR (Interactive Voice Response) | ||
| Team Voicemail Box | ||
| Voicemail Management |
Communication (1 vs 9)
| Feature | Aircall | CallHippo |
|---|---|---|
| Call Conference | ||
| Call Hold Audio | ||
| Conference Calls | ||
| Custom Greetings | ||
| Omni-Channel Communication | ||
| SMS Integration | ||
| Shared Inbox | ||
| Welcome Music or Message | ||
| WhatsApp Live Chat | ||
| WhatsApp Teams |
Contact Center (1 vs 0)
| Feature | Aircall | CallHippo |
|---|---|---|
| Contact Center Features |
Core (1 vs 11)
| Feature | Aircall | CallHippo |
|---|---|---|
| Call From Browser | ||
| Call Management System | ||
| Call Mute | ||
| Call Waiting | ||
| Cloud PBX | ||
| Cloud Phone System | ||
| Concurrent Calls | ||
| Custom Caller ID | ||
| Multi-line Phone System | ||
| Ring All Devices | ||
| Softphone | ||
| Unlimited Calling |
Customer Feedback (1 vs 0)
| Feature | Aircall | CallHippo |
|---|---|---|
| Call Surveys |
Developer (1 vs 0)
| Feature | Aircall | CallHippo |
|---|---|---|
| API Access |
Dialing (0 vs 5)
| Feature | Aircall | CallHippo |
|---|---|---|
| Answering Machine Detection | ||
| Click To Dial | ||
| Parallel Dialer | ||
| Power Dialer | ||
| Predictive Dialer |
Documentation (2 vs 0)
| Feature | Aircall | CallHippo |
|---|---|---|
| Call History | ||
| Call Notes |
Engagement (0 vs 1)
| Feature | Aircall | CallHippo |
|---|---|---|
| Gamification |
Export (1 vs 0)
| Feature | Aircall | CallHippo |
|---|---|---|
| Call Logs Export |
Feedback (0 vs 1)
| Feature | Aircall | CallHippo |
|---|---|---|
| Post-Call Survey |
Filtering (0 vs 1)
| Feature | Aircall | CallHippo |
|---|---|---|
| Call Screening |
Global (0 vs 5)
| Feature | Aircall | CallHippo |
|---|---|---|
| Free Phone Number | ||
| Global Connect | ||
| Global Virtual Numbers | ||
| Number Portability | ||
| Number Porting |
Integration (3 vs 7)
| Feature | Aircall | CallHippo |
|---|---|---|
| 100+ Integrations | ||
| CRM Integration | ||
| Calendar Integration | ||
| Custom Data Storage and API Usage | ||
| Custom Integrations | ||
| Embedded Dialer Integration | ||
| Smart Switch | ||
| Webhooks | ||
| Website Callback Button |
Localization (1 vs 0)
| Feature | Aircall | CallHippo |
|---|---|---|
| Multi-Language Support |
Messaging (0 vs 6)
| Feature | Aircall | CallHippo |
|---|---|---|
| Free WhatsApp Business API | ||
| SMS & MMS | ||
| SMS Template | ||
| Voicemail | ||
| Voicemail Drop | ||
| Voicemail Greeting |
Onboarding (0 vs 1)
| Feature | Aircall | CallHippo |
|---|---|---|
| 3-Minute Setup |
Operations (0 vs 1)
| Feature | Aircall | CallHippo |
|---|---|---|
| Call Center Suite |
Organization (1 vs 6)
| Feature | Aircall | CallHippo |
|---|---|---|
| Call Tagging | ||
| Call Tags | ||
| Campaign Management | ||
| Clone Number / User Setting | ||
| DID Group | ||
| Teams | ||
| User Working Hours |
Privacy (1 vs 0)
| Feature | Aircall | CallHippo |
|---|---|---|
| Call Masking |
Quality (0 vs 1)
| Feature | Aircall | CallHippo |
|---|---|---|
| QA Agent |
Quality Assurance (1 vs 0)
| Feature | Aircall | CallHippo |
|---|---|---|
| Call Monitoring |
Recording (0 vs 1)
| Feature | Aircall | CallHippo |
|---|---|---|
| Call Recording |
Routing (0 vs 27)
| Feature | Aircall | CallHippo |
|---|---|---|
| AI Smart DID Routing | ||
| Auto Attendant | ||
| Auto Rotate | ||
| Automatic Call Distribution | ||
| Blind Transfer | ||
| Business Hours | ||
| CRM-Based VIP Routing | ||
| Call Distribution (Cascading) | ||
| Call Parking | ||
| Call Queuing | ||
| Call Routing | ||
| Call Transfer | ||
| Custom Ring Time | ||
| Forward-To-Device | ||
| Holiday Routing |
Security (3 vs 15)
| Feature | Aircall | CallHippo |
|---|---|---|
| 2FA | ||
| Audit Logs | ||
| Call Barring | ||
| Call Blocking | ||
| Call Recording Rights | ||
| Caller ID Reputation | ||
| Compliance Recording | ||
| Country Blocking | ||
| Data Authenticity | ||
| IP Whitelisting | ||
| Number Masking | ||
| Role Based Access Control | ||
| Role-Based Access Control | ||
| Single Sign-On (SSO) | ||
| Spam Watch |
Supervision (0 vs 5)
| Feature | Aircall | CallHippo |
|---|---|---|
| Call Barging | ||
| Call Monitoring | ||
| Call Whispering | ||
| Feedback for Calls | ||
| Manage Agent Availability |
Support (0 vs 12)
| Feature | Aircall | CallHippo |
|---|---|---|
| 24/7 Support | ||
| Chat Support | ||
| Custom Onboarding | ||
| Dedicated Account Manager | ||
| Dedicated Compliance Support | ||
| Developer Support | ||
| Email Support | ||
| Monthly Business Review | ||
| Personalized Onboarding | ||
| Phone Support | ||
| Priority Support | ||
| Service-Level Agreement (SLA) |
Team (0 vs 1)
| Feature | Aircall | CallHippo |
|---|---|---|
| Unlimited QA/Guest Users |
Unique Features
Only in Aircall (33)
Mobile App
Web Phone Interface
Call Whisper
Presence Management
AI-Powered Call Transcription
Call Insights
Performance Reports
Call Deflection
Call Scheduling
Custom Call Workflows
On-Hold Messages
Call Forwarding
Caller ID Display
IVR (Interactive Voice Response)
Team Voicemail Box
Voicemail Management
SMS Integration
Contact Center Features
Cloud Phone System
Call Surveys
+ 13 more unique features
Only in CallHippo (158)
Multi-Device Support
Agent Behavior
AI Auto Rotate
AI Auto Voicemail Drop
AI Contextual Handover
AI Copilot — Agent Coaching
AI Enabled Voice Assistants
AI Global Connect
AI Lead Qualification
AI Transcription
AI Voice Agent
AI Voicemail Drop
AI Voicemail Transcription
Gen AI LLMs
Multilingual Brand Voice
Omnichannel AI Inbox
Personalization
Topic Extraction
Universal Knowledge Base
AI Reports / Analytics
+ 138 more unique features
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