Acquire vs Chaport
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Acquire offers fewer features (35 vs 57) and fewer integrations (1 vs 7). Starting price: Acquire at Contact Sales vs Chaport at $29/mo. Acquire has 35 unique features while Chaport has 57 unique features, with 0 features in common.
| Acquire | Chaport | |
|---|---|---|
| Category | Customer Support | Customer Support |
| Total Features | 35 | 57 |
| AI-Powered Features | 1 | 3 |
| Starting Price | Contact Sales | $29/mo |
| Pricing Tiers | 3 | 3 |
| Integrations | 1 | 7 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 90% |
Feature Comparison by Category
AI (1 vs 0)
| Feature | Acquire | Chaport |
|---|---|---|
| Bot Integration |
Alerts (0 vs 1)
| Feature | Acquire | Chaport |
|---|---|---|
| Notifications |
Analytics (2 vs 1)
| Feature | Acquire | Chaport |
|---|---|---|
| Live Reporting | ||
| Reporting | ||
| Visitor Behavior Tracking |
Analytics & Reporting (0 vs 6)
| Feature | Acquire | Chaport |
|---|---|---|
| Advanced Reports | ||
| Basic Reports | ||
| Detailed Reports | ||
| Google Analytics Integration Reports | ||
| On-Demand Reports | ||
| Reports |
Automation (3 vs 7)
| Feature | Acquire | Chaport |
|---|---|---|
| Assignment Rules | ||
| Automatic Closing of Answered Chats | ||
| Automatic Operator Assignments | ||
| Automatic Transfer of Unanswered Chats | ||
| Autoresponder | ||
| Business Rules | ||
| Chatbots | ||
| Self-Service | ||
| Status Auto-Toggle | ||
| Workflow Engine |
Call Management (1 vs 0)
| Feature | Acquire | Chaport |
|---|---|---|
| Call Deflection |
Collaboration (0 vs 3)
| Feature | Acquire | Chaport |
|---|---|---|
| Chat Transfer | ||
| Group Chats | ||
| Shared Saved Replies |
Compliance (0 vs 1)
| Feature | Acquire | Chaport |
|---|---|---|
| GDPR Compliance |
Core Messaging (0 vs 3)
| Feature | Acquire | Chaport |
|---|---|---|
| File Sending | ||
| Live Chat | ||
| Multi-Channel Messaging |
Customer Data (1 vs 4)
| Feature | Acquire | Chaport |
|---|---|---|
| Customer Information Display | ||
| Detailed Customer Info | ||
| Detailed Visitor Info | ||
| Visitor Info Editing | ||
| Visitor Notes |
Customization (0 vs 2)
| Feature | Acquire | Chaport |
|---|---|---|
| Custom Fields | ||
| Widget Customization |
Data Management (1 vs 3)
| Feature | Acquire | Chaport |
|---|---|---|
| Chat Deletion and Export | ||
| Chat History | ||
| Chat Transcript to Email | ||
| Import/Export Customer Data |
Distribution (0 vs 1)
| Feature | Acquire | Chaport |
|---|---|---|
| Direct Chat Link |
Feedback (0 vs 1)
| Feature | Acquire | Chaport |
|---|---|---|
| Chat Ratings |
File Management (1 vs 0)
| Feature | Acquire | Chaport |
|---|---|---|
| File Sharing |
Integration (2 vs 2)
| Feature | Acquire | Chaport |
|---|---|---|
| Customizable Integrations | ||
| Flexible API Workflows | ||
| REST & JavaScript API | ||
| Zapier Integration |
Integrations (1 vs 0)
| Feature | Acquire | Chaport |
|---|---|---|
| Webhooks |
Lead Generation (0 vs 3)
| Feature | Acquire | Chaport |
|---|---|---|
| Auto-Invitations | ||
| Email Request | ||
| Pre-Chat Form |
Localization (1 vs 1)
| Feature | Acquire | Chaport |
|---|---|---|
| Multi-Language Translation | ||
| Multilingual Chat Widget |
Management (3 vs 0)
| Feature | Acquire | Chaport |
|---|---|---|
| Agent Workspace | ||
| SLA Management | ||
| Task Management |
Messaging (8 vs 4)
| Feature | Acquire | Chaport |
|---|---|---|
| Channel Switching | ||
| Chat Widget | ||
| Cross-Channel Conversations | ||
| Email Support | ||
| Emoji Support | ||
| Message Editing and Deletion | ||
| Messaging | ||
| Offline Messages | ||
| Omnichannel Communication | ||
| Read Receipts | ||
| SMS Support | ||
| Unified Conversation View |
Moderation (0 vs 1)
| Feature | Acquire | Chaport |
|---|---|---|
| Visitor Ban |
Multi-Channel (0 vs 2)
| Feature | Acquire | Chaport |
|---|---|---|
| Email Integration | ||
| Social Media & Messaging Apps Integration |
Notifications (1 vs 0)
| Feature | Acquire | Chaport |
|---|---|---|
| Alerts |
Platform (0 vs 1)
| Feature | Acquire | Chaport |
|---|---|---|
| Mobile Apps |
Productivity (0 vs 3)
| Feature | Acquire | Chaport |
|---|---|---|
| Saved Replies | ||
| Search | ||
| Typing Insights |
Queue Management (2 vs 0)
| Feature | Acquire | Chaport |
|---|---|---|
| Prioritization | ||
| Queue Management |
Responsive Design (0 vs 1)
| Feature | Acquire | Chaport |
|---|---|---|
| Mobile-Friendly Chat Widget |
Routing (1 vs 0)
| Feature | Acquire | Chaport |
|---|---|---|
| Routing Configuration |
Security (0 vs 1)
| Feature | Acquire | Chaport |
|---|---|---|
| SSL Encryption |
Self-Service (0 vs 1)
| Feature | Acquire | Chaport |
|---|---|---|
| Knowledge Base |
Services (1 vs 0)
| Feature | Acquire | Chaport |
|---|---|---|
| Professional Services |
Team Management (0 vs 3)
| Feature | Acquire | Chaport |
|---|---|---|
| Operator Roles | ||
| Teams | ||
| Working Hours |
Training (0 vs 1)
| Feature | Acquire | Chaport |
|---|---|---|
| Supervision |
Video (5 vs 0)
| Feature | Acquire | Chaport |
|---|---|---|
| Live Video Support | ||
| One-Way Video | ||
| Two-Way Video | ||
| Video Recording | ||
| Voice and Video Calling |
Unique Features
Only in Acquire (35)
Bot Integration
Live Reporting
Reporting
Business Rules
Self-Service
Workflow Engine
Call Deflection
Customer Information Display
Import/Export Customer Data
File Sharing
Customizable Integrations
Flexible API Workflows
Webhooks
Multi-Language Translation
Agent Workspace
SLA Management
Task Management
Channel Switching
Chat Widget
Cross-Channel Conversations
+ 15 more unique features
Only in Chaport (57)
Notifications
Visitor Behavior Tracking
Advanced Reports
Basic Reports
Detailed Reports
Google Analytics Integration Reports
On-Demand Reports
Reports
Assignment Rules
Automatic Closing of Answered Chats
Automatic Operator Assignments
Automatic Transfer of Unanswered Chats
Autoresponder
Chatbots
Status Auto-Toggle
Chat Transfer
Group Chats
Shared Saved Replies
GDPR Compliance
File Sending
+ 37 more unique features
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