17hats vs Zendesk Sell
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
17hats offers more features (64 vs 29) and more integrations (12 vs 8). Starting price: 17hats at $60/mo vs Zendesk Sell at $19/mo. 17hats has 63 unique features while Zendesk Sell has 28 unique features, with 1 features in common.
| 17hats | Zendesk Sell | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 64 | 29 |
| AI-Powered Features | 0 | 0 |
| Starting Price | $60/mo | $19/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 12 | 8 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 70% |
Feature Comparison by Category
Administration (0 vs 1)
| Feature | 17hats | Zendesk Sell |
|---|---|---|
| Advanced Permissions and Roles |
Automation (0 vs 3)
| Feature | 17hats | Zendesk Sell |
|---|---|---|
| Sales Triggers | ||
| Sequences | ||
| Task Automation |
Branding (5 vs 0)
| Feature | 17hats | Zendesk Sell |
|---|---|---|
| Custom Fonts & Colors | ||
| Custom Logo | ||
| Custom Subdomain | ||
| Customizable Text | ||
| Remove 17hats Branding |
Communication (0 vs 2)
| Feature | 17hats | Zendesk Sell |
|---|---|---|
| Call and Text | ||
| Power Dialer |
Core CRM (0 vs 3)
| Feature | 17hats | Zendesk Sell |
|---|---|---|
| Activity Tracking | ||
| Centralized Platform | ||
| Contact and Deal Management |
Customization (0 vs 1)
| Feature | 17hats | Zendesk Sell |
|---|---|---|
| Zendesk Sunshine Custom Objects |
Documents (9 vs 0)
| Feature | 17hats | Zendesk Sell |
|---|---|---|
| 3-in-1 Document | ||
| Contracts | ||
| Document Confirmation | ||
| Document Reminders | ||
| Document Templates | ||
| If/Then Logic | ||
| Invoices | ||
| Questionnaires | ||
| Quotes |
Email (7 vs 0)
| Feature | 17hats | Zendesk Sell |
|---|---|---|
| 2-Way Email Sync | ||
| Email Read Receipts | ||
| Email Templates | ||
| Incoming Email | ||
| Outgoing Email | ||
| Save As Draft | ||
| Scheduled Emails |
Integration (0 vs 4)
| Feature | 17hats | Zendesk Sell |
|---|---|---|
| API Access | ||
| Complete Customer View | ||
| Email Integration | ||
| Zendesk Marketplace |
Lead Management (6 vs 0)
| Feature | 17hats | Zendesk Sell |
|---|---|---|
| Auto-Responder | ||
| Lead Capture Form | ||
| Lead Management | ||
| Lead Source Reporting | ||
| The Knot/WeddingWire Integration | ||
| Workflow Trigger |
Mobile (0 vs 1)
| Feature | 17hats | Zendesk Sell |
|---|---|---|
| Mobile App |
Money (7 vs 0)
| Feature | 17hats | Zendesk Sell |
|---|---|---|
| Bookkeeping | ||
| Online Payments | ||
| Payment Schedules | ||
| Recurring Billing | ||
| Recurring Invoices | ||
| Saved Card Data | ||
| Tipping/Gratuity |
Online Scheduling (8 vs 0)
| Feature | 17hats | Zendesk Sell |
|---|---|---|
| Calendar Cross-Check | ||
| Group Online Scheduling | ||
| Online Scheduling | ||
| Online Scheduling Advanced | ||
| Online Scheduling Basic | ||
| Online Scheduling Payments | ||
| Questions for Online Scheduling | ||
| Zoom Integration |
Organization (9 vs 1)
| Feature | 17hats | Zendesk Sell |
|---|---|---|
| Contact Management | ||
| Custom Fields | ||
| Dashboard | ||
| Multi Brands | ||
| Multi Users | ||
| Pipelines | ||
| Projects | ||
| Related Contacts | ||
| Smart Lists and Templates | ||
| Tags |
Productivity (0 vs 1)
| Feature | 17hats | Zendesk Sell |
|---|---|---|
| Task Player |
Reporting (6 vs 1)
| Feature | 17hats | Zendesk Sell |
|---|---|---|
| Aged Receivables | ||
| Client Sales Report | ||
| Product Sales Report | ||
| Profit/Loss Report | ||
| Sales Tax Report | ||
| Subscriptions | ||
| Upcoming Receivables |
Reporting & Analytics (0 vs 6)
| Feature | 17hats | Zendesk Sell |
|---|---|---|
| Accurate Forecasting | ||
| Activity Reporting | ||
| Advanced Analytics | ||
| Custom Dashboards | ||
| Performance Metrics | ||
| Pipeline Analysis |
Sales Engagement (0 vs 5)
| Feature | 17hats | Zendesk Sell |
|---|---|---|
| Bulk Outreach | ||
| Deal Scoring | ||
| Lead Generation | ||
| Lead Scoring | ||
| Sales Engagement Tools |
Time Management (7 vs 0)
| Feature | 17hats | Zendesk Sell |
|---|---|---|
| Advanced Workflows | ||
| Calendar | ||
| Client Portal | ||
| Mobile App | ||
| Time Tracking | ||
| To-Do Management | ||
| To-Do Workflows |
Unique Features
Only in 17hats (63)
Custom Fonts & Colors
Custom Logo
Custom Subdomain
Customizable Text
Remove 17hats Branding
3-in-1 Document
Contracts
Document Confirmation
Document Reminders
Document Templates
If/Then Logic
Invoices
Questionnaires
Quotes
2-Way Email Sync
Email Read Receipts
Email Templates
Incoming Email
Outgoing Email
Save As Draft
+ 43 more unique features
Only in Zendesk Sell (28)
Advanced Permissions and Roles
Sales Triggers
Sequences
Task Automation
Call and Text
Power Dialer
Activity Tracking
Centralized Platform
Contact and Deal Management
Zendesk Sunshine Custom Objects
API Access
Complete Customer View
Email Integration
Zendesk Marketplace
Smart Lists and Templates
Task Player
Subscriptions
Accurate Forecasting
Activity Reporting
Advanced Analytics
+ 8 more unique features
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