17hats vs Salesforce
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
17hats offers more features (64 vs 32) and more integrations (12 vs 4). Starting price: 17hats at $60/mo vs Salesforce at Free. 17hats has 64 unique features while Salesforce has 32 unique features, with 0 features in common.
| 17hats | Salesforce | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 64 | 32 |
| AI-Powered Features | 0 | 11 |
| Starting Price | $60/mo | Free |
| Pricing Tiers | 3 | 2 |
| Integrations | 12 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 80% |
Feature Comparison by Category
AI (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Einstein AI |
AI Agents (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Agentforce |
AI Automation (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Autonomous Case Resolution |
AI Personalization (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Personalization |
Analytics (0 vs 3)
| Feature | 17hats | Salesforce |
|---|---|---|
| Analytics | ||
| Data Analysis | ||
| Predictive Analytics |
Automation (0 vs 2)
| Feature | 17hats | Salesforce |
|---|---|---|
| Task Automation | ||
| Workflow Automation |
Branding (5 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Custom Fonts & Colors | ||
| Custom Logo | ||
| Custom Subdomain | ||
| Customizable Text | ||
| Remove 17hats Branding |
CRM (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Small Business CRM |
Communication (0 vs 2)
| Feature | 17hats | Salesforce |
|---|---|---|
| Slack | ||
| Slack Integration |
Customer Data (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Customer 360 |
Customer Service (0 vs 2)
| Feature | 17hats | Salesforce |
|---|---|---|
| Multi-Channel Support | ||
| Service Cloud |
Data Management (0 vs 2)
| Feature | 17hats | Salesforce |
|---|---|---|
| Contact Information Management | ||
| Data 360 |
Development (0 vs 2)
| Feature | 17hats | Salesforce |
|---|---|---|
| AI App Dev | ||
| Heroku |
Documents (9 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| 3-in-1 Document | ||
| Contracts | ||
| Document Confirmation | ||
| Document Reminders | ||
| Document Templates | ||
| If/Then Logic | ||
| Invoices | ||
| Questionnaires | ||
| Quotes |
E-Commerce (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Commerce Cloud |
Education (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Agentblazer Learning Program |
Email (7 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| 2-Way Email Sync | ||
| Email Read Receipts | ||
| Email Templates | ||
| Incoming Email | ||
| Outgoing Email | ||
| Save As Draft | ||
| Scheduled Emails |
Industry Solutions (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Industry-Specific Solutions |
Integration (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| MuleSoft Integration |
Lead Management (6 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Auto-Responder | ||
| Lead Capture Form | ||
| Lead Management | ||
| Lead Source Reporting | ||
| The Knot/WeddingWire Integration | ||
| Workflow Trigger |
Marketing (0 vs 3)
| Feature | 17hats | Salesforce |
|---|---|---|
| Campaign Management | ||
| Marketing Cloud | ||
| Marketing Pipeline Optimization |
Marketplace (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| AppExchange |
Money (7 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Bookkeeping | ||
| Online Payments | ||
| Payment Schedules | ||
| Recurring Billing | ||
| Recurring Invoices | ||
| Saved Card Data | ||
| Tipping/Gratuity |
Online Scheduling (8 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Calendar Cross-Check | ||
| Group Online Scheduling | ||
| Online Scheduling | ||
| Online Scheduling Advanced | ||
| Online Scheduling Basic | ||
| Online Scheduling Payments | ||
| Questions for Online Scheduling | ||
| Zoom Integration |
Organization (9 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Contact Management | ||
| Custom Fields | ||
| Dashboard | ||
| Multi Brands | ||
| Multi Users | ||
| Pipelines | ||
| Projects | ||
| Related Contacts | ||
| Tags |
Reporting (6 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Aged Receivables | ||
| Client Sales Report | ||
| Product Sales Report | ||
| Profit/Loss Report | ||
| Sales Tax Report | ||
| Upcoming Receivables |
Sales (0 vs 2)
| Feature | 17hats | Salesforce |
|---|---|---|
| Lead Conversion | ||
| Sales Cloud |
Sales Automation (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Lead Qualification |
Security (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Data Security & Privacy |
Sustainability (0 vs 1)
| Feature | 17hats | Salesforce |
|---|---|---|
| Net Zero |
Time Management (7 vs 0)
| Feature | 17hats | Salesforce |
|---|---|---|
| Advanced Workflows | ||
| Calendar | ||
| Client Portal | ||
| Mobile App | ||
| Time Tracking | ||
| To-Do Management | ||
| To-Do Workflows |
Unique Features
Only in 17hats (64)
Custom Fonts & Colors
Custom Logo
Custom Subdomain
Customizable Text
Remove 17hats Branding
3-in-1 Document
Contracts
Document Confirmation
Document Reminders
Document Templates
If/Then Logic
Invoices
Questionnaires
Quotes
2-Way Email Sync
Email Read Receipts
Email Templates
Incoming Email
Outgoing Email
Save As Draft
+ 44 more unique features
Only in Salesforce (32)
Einstein AI
Agentforce
Autonomous Case Resolution
Personalization
Analytics
Data Analysis
Predictive Analytics
Task Automation
Workflow Automation
Slack
Slack Integration
Small Business CRM
Customer 360
Multi-Channel Support
Service Cloud
Contact Information Management
Data 360
AI App Dev
Heroku
Commerce Cloud
+ 12 more unique features
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